Reviews
Always courteous and get the job done right and done in a...
Always courteous and get the job done right and done in a timely manner great people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know about your service visit, Nancy! We're pleased to hear how well our service team took care of you. It was truly a pleasure to work with you and our team looks forward to your return. Have a great day!
We have bought multiple cars over the year. Find them...
We have bought multiple cars over the year. Find them easily online and they have then lined up and ready when I get there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and for sharing your picture! We're so glad to hear that your buying experience has been stress-free and simple- that's really our aim here at Rothrock! Congrats on the new ride, and we look forward to doing business with you again. Take care!
Always pleased! Quick, professional and will continue to...
Always pleased! Quick, professional and will continue to return for service! Appreciate that the car is returned cleaned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our service department. It's great to hear that you have continued to receive exceptional service from our team, down to the final touches of cleaning your vehicle. Please know that we are very grateful for your business with us and can't wait to serve you again. Have a great day! -Your Rothrock team.
The team at Rothrock are always on top of your...
The team at Rothrock are always on top of your priorities. They have A great staff that is always on top of their game.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words!
I have always received good service from the service...
I have always received good service from the service department. They are prompt and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your lovely feedback about our service team. It's fantastic to hear that you've continued to receive prompt and courteous service as that is what our dealership aims for, every time. We appreciate your continued business with us and will work hard to keep serving you at this high level. Take care!
Service agent was very courteous, professional and the...
Service agent was very courteous, professional and the work was well done. Our Altima was disabled. We had to wait 10 days but they fixed it on the same day of our appointment. It was such a blessing to get it back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy that we were able to help you out!
The customer service is awesome ! They always make me...
The customer service is awesome ! They always make me feel welcome and always give me what I want!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service thank you so much
Excellent customer service. Jermaine was very friendly,...
Excellent customer service. Jermaine was very friendly, patient and helpful in helping us find what we were looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy we could be of assistance! Let us know if there is anything else we can do for you in the future!
He was a very nice guy and made everything go smoothly...
He was a very nice guy and made everything go smoothly and had a great hospitality
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He sure is, and we'll be sure to let him know you said so. Thank you for this awesome feedback on our staff. We are so glad Tony was the one to assist you and provided you with a wonderful 5-star visit. Thank you again, and please feel free to reach out to our offices for any future vehicle questions or services.
Been contact gm here for about 12 years now and always...
Been contact gm here for about 12 years now and always fantastic service. Brendan Kelly has been my salesman the entire time. He may not like it, but he is stuck with me!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for such an extraordinary review and rating. We are super excited to hear how much of an impact Brendan has been on your visits. He is truly a star member of Rothrock Motors, and he is tuck with us as well. Thank you for providing this prodigious review and feedback, and we'll be sure to share this with Brendan