Reviews
Was searching the Northeast for a very specific truck -...
Was searching the Northeast for a very specific truck - Talked to Steve Bennett, Manager, and then to Sheldon Simpson in sales - I was upfront with what I was looking for, and they were upfront with the best deal they could give me in these crazy times with very limited inventory. They gave me what I was looking for on my trade In, had everything ready for me when I drove over 150 miles to get to the dealership, I was in and out in less then an hour, and even took great care of me AFTER the sale when the truck was missing something small. I will be back to deal with this dealership, and I've even recommended friends to take the trip to deal with these stand up guys. NO BS, just a great all around experience with Sheldon and Steve. Thanks again ! Ron G
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you making the trip to us! Thank you for the wonderful review and recommendations!
My experience buying a car at Rothrock was great. They...
My experience buying a car at Rothrock was great. They were super friendly and good about getting you the help and attention you need as soon as you get there. With Tony’s help I was able to find a car that was perfect for me in a matter of minutes, and was given a price that I couldn’t help but be happy about. Will definitely be back to Rothrock for my next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us such a positive review!
The deal was done was done quickly and efficiently which...
The deal was done was done quickly and efficiently which I appreciate. Nate, Garrett and Mahmoud were all a pleasure to work with. Enjoyable experience
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know how efficient we were able to be!
Dan was a personable, nice and efficient salesman. It was...
Dan was a personable, nice and efficient salesman. It was an easy process. Took 2 hours from start to finish. Love love my new truck! One week later I have a piece that cane off my truck, but they ordered the part right away and will put it on free of charge!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting Dan and the team help out, we're happy to hear you're loving the new truck. If there's anything else you need, please let us know!
This was hands down one of the easiest and most enjoyable...
This was hands down one of the easiest and most enjoyable auto purchases we've made. Kevin worked had to get us together on the deal and never once tried to pressure us into making a quicker decision. We lucked out all the way around by finding the right vehicle, the right deal, and most importantly, the right sales professional. Kevin will be our first call when we're ready to make another auto purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear that Kevin was able to give you an excellent visit! We hope you enjoy your ride, and we hope we can help again!
Love this place more every time I visit. From shopping,...
Love this place more every time I visit. From shopping, to purchase, through maintenance. Everyone is friendly and transparent! Facility is always clean(including my Jeep when it leaves their hands-inside & out!) Great deals, great prices, amazing service. I recommend them to anyone whenever I have the opportunity. Will continue taking my Jeep here and will be shopping here in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share such a great review with us! We look forward to future visits!
The service was quick and Kevin was really great. The car...
The service was quick and Kevin was really great. The car was ready when we showed up to test drive. They got the vehicle ready quickly and the transaction went quickly However when dealing with the finance person I noticed they added an additional charge on the cost of the car. When I questioned it. They indicated it was a standard charge for some kind additional"optional" coverage but it was never disclosed to me. I requested it be removed. But Kevin was really wonderful as our salesman.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the feedback, Michele, we're glad that you were able to get the pricing issue taken care of. Enjoy your new ride, and please let us know if we could help with anything else!
The Rothrock staff was very friendly and courteous. They...
The Rothrock staff was very friendly and courteous. They worked with us to get what we wanted and could afford. Will definitely recommend this car dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the recommendations, Cindy, we're happy the team could help. Let us know if there's anything else you need!
I have been looking for a truck for awhile. I was at...
I have been looking for a truck for awhile. I was at Rothrock before to test drive another truck, but it did not suit me. Then, yesterday, I say the 2019 Nissan on the website and started emailing for figures$. I came into the dealership and met with Kevin Podratz and I bought the truck. Kevin was very gracious and kind. We wish him and his wife the best with a new daughter on the way. Blessings. And we conversed with Ron and the other salesman next to us (the one we said needed skates).. Thank you to Rich in finance for honoring my military service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for providing us with your feedback, we're happy to know that Kevin was able to get you into your new truck. We hope you enjoy the new ride, and we hope the team can see you back again!
I came in just to look. And sales representatives came...
I came in just to look. And sales representatives came and asked me what I was looking for. I told him and he put my information in the computer. And got me what I wanted. Thanks to Nate
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for working with Nate and the team, we're happy we could help out. If there's anything else you need, please let us know!
