Reviews
I got a full detail done and it was definitely rushed and...
I got a full detail done and it was definitely rushed and not how I expected it to come out. Could of been cleaned better.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Please know that our team works hard to provide the best possible service for every customer, so we’re disappointed to hear that you’re dissatisfied with your most recent visit. Please contact our General Manager, Ron Carl, at 484-223-0554 at your convenience so we can discuss your concerns and make things right. Thank you again.
Mario was great as always. $105.00 for a oil change and...
Mario was great as always. $105.00 for a oil change and tire rotation is a bit pricy. Service tech did not place a windshield sticker when my next oil change is due. Also the car wash is a nice touch, but hard water spots left all over the car.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for visiting all of us at Rothrock Motor Sales and for telling us about your experience with Mario and the team! We appreciate you sharing this helpful feedback on the areas we can improve for next time. If you’d like to share any additional thoughts with us, please don’t hesitate to reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you for your time and we hope to have the opportunity to work with you again in the future!
Matthew was a pleasure to work with and very...
Matthew was a pleasure to work with and very knowledgeable and went over all the details on the Nissan Rogue. If we asked a question he didn’t know the answer he immediately went to manager to get answer. Also Nate was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! Matthew is a great asset to our team and was more than happy to help! We hope the team can help you again soon!
Easy to deal with and associates were very friendly and...
Easy to deal with and associates were very friendly and no pressure. Went over all details of the Nissan Rogue and different coverages with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words! We are glad to hear that our team took great care of you! Come back and see us again soon!
Great place to get your car worked on the people are very...
Great place to get your car worked on the people are very nice and helpful no matter the car they can fix it love it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how we are doing! Let us know when you are ready for your next service!
We had a great experience at Rorhrock with Tony. He was...
We had a great experience at Rorhrock with Tony. He was very nice to work with and to listen to our concerns Anyone thinking of purchasing a vehicle ask for Tony.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for letting us know how we are doing! Tony is a great asset to our team and was more than happy to help! We wish you many miles of safe driving in your new vehicle, and hope to see you again soon!
West was fantastic the service was fantastic I would buy...
West was fantastic the service was fantastic I would buy another vehicle from rothrock anytime Everyone was a pleasure to deal with I will recommend to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are delighted to hear that you had a great experience with our team. Please let us know if there is anything else we can do for you!
They were great to work with throughout the process....
They were great to work with throughout the process. Everything was completed prior to our arrival. The sales process was quick and easy. I will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words, Rob! Please let us know how we can continue to help with your car and service needs!
Brendan was fantastic and was a pleasure to work with....
Brendan was fantastic and was a pleasure to work with. Mario in service was also A plus I’d recommend all of my friends to buy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback and recommendation to others mean so much to all of us here at Rothrock Motor Sales! Thank you and please let us know if we can do anything else for you in the future!
The sales and finance department were great. They help me...
The sales and finance department were great. They help me get the vehicle I could afford. This is my second vehicle from Rothrock Nissan this year. Very happy with both vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming back to see all of us here at Rothrock Motor Sales! We hope you're loving both of your vehicles and that you'll reach out if there is anything else we can do to be of service. Thanks again!