Reviews
Great Dealership
Went there looking at a 2015 Kia Sorento. Jeff Acosta was helpful and knowledgeable about this vehicle and made my experience as painless as possible. Thanks Jeff. Will definitely be back to purchase my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's what we like to hear! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Jeff will be happy to know that he was so helpful. Congratulations on your new vehicle!
Awesome
Didn’t plan to buy a vehicle this day. I wasn’t really sure what I wanted so I was just going to go to different dealerships and look. Well ROTHROCK was my first and last stop!!! Tony asked what things I was looking for in a car and in a payment and within 30 minutes I was buying this car! I absolutely love the car and the way they made it so easy for me to do so!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear, thanks for telling us! We strive to make sure the car buying process is painless for our customers and we are so happy you were satisfied. Please let us know if there is anything else we can do for you, have a great day!
GREAT EXPERIENCE...AGAIN!!
We have been purchasing our cars from Rothrock for the last 25 years. We had recently moved from the area and while living in jersey outlet Jesse came due on our Jeep Compass. Because of our great history with Rothrock we went back to Allentown, turned our car in and purchased a new Jeep Renegade (see picture). Also once again our salesperson Jose Baret was awesome and went above and beyond in helping us. And Ed Long (manager) also stepped in to get us the best deal possible and worked with us to get us exactly what we wanted!! I will always buy my cars here!! ANOTHER GREAT EXPERIENCE!!! Thanks guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty to Rothrock! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Ed and Jose were happy to help throughout the process. Congratulations on your new Jeep Renegade and we hope to continue to see you!
Dash was wonderful to work with.
Our sales person Dash was extremely knowledgeable and accommodating. He walked us through every step and personally introduced us to each person needed to purchase our car. We would highly recommend both the dealer and our salesman, Dash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and recommendation, June! It is great to hear that Dash was accommodating and able to make this a great experience for you. Come back and see us again soon!
Rothrock Nissan Service is Horrible
Horrible Service!!!! I purchased a used 2009 Nissan Murano. I've only had the car for less than one year and haven't even put 3,000 miles and the car has had major repairs. I received no phone calls back from service manager regarding my issues after repeated phone calls and voice messages. I will NEVER buy or service a car a this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time you leave your feedback. We are happy to know our Service Manager, Patrick Jeffers, has been in contact with you and resolved the issue. If you need anything else, don’t hesitate to reach out. Have a great day!
Dodge Ram 1500
Tony was great today. Very helpful and completed the deal. I would highly recommend him and Roth Rock dealership. Service provided was far beyond what I expected!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! Thank you for letting us know. Tony is a valuable member of our team that helps make our business top-notch. Visit us again soon and have a great day!
Typical car buying experience
Friendly staff. Typical car buying experience like title says. I want the best payment I can afford, dealer wants to make a profit on the vehicle. Nature of the beast. Only issue, my experience ran into the next day and the numbers we agreed on changed when I went back to finalize the purchase. All 3 people I dealt with were put the next day. In the end I got what I was looking for and they get a happy returning customer in the future....3rd car through them now.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us your feedback. We are glad to know that you got the deal you needed and wanted! If you would like to further discuss the issue, please call our Director of Operations, Ron Carl, at 484-232-0554. Have a great day!
Bought a jeep
Tony J helped me out, he was a great rep to work with, my experience at rothrock was positive and i would buy another vechicle from here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words about Tony! We are happy to hear he was so helpful during your recent visit. Come back and see us if you need anything else!
Waited for the car, but was worth it!
Had a great experience at the dealership. Car was being serviced when I first arrived, and waited a week and a half. Dealership was very accommodating and helpful. Justin kept me up to date on the status of the car and helped me find the right car for me!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to let us know about your experience! It was a pleasure working with you. Let us know if you need anything else!
Just a fabulous experience!,
Let see how I explained it my experience... Friendly welcome Great customer service. Great variety of cars. All used car with 90 days guarantee. The salesman (Juntin Hydro) gave 110% helping us out!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for coming in to see us! We hope you enjoy your new car!
