Reviews
Went outside the box and the dealership to satisfy my
Went outside the box and the dealership to satisfy my needs. Completely unexpected. Took care of my situation the same day. Very happy with this dealership and it service department particularly Megan. Looking forward to bringing my vehicle back for servicing in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, It was a pleasure working with you and getting things solved for you!! Thank you for your review!!! We look forward to seeing you again!!
JJ was courteous and knowledgeable.
JJ was courteous and knowledgeable. He explained everything very well. I didn’t have to wait very long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this positive feedback! We are glad to hear JJ made your experience wonderful.
Took my Pathfinder in today for service and new tires.
Took my Pathfinder in today for service and new tires. I have rarely, if ever have been served with such professional treatment. OUTSTANDING work TY. A real pro! I think the new name change thing is working.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jimmy From Mechanicsville, thank you for taking the time to leave a review for us at Victory Nissan Of Mechanicsville. We're happy we could meet your expectations! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com
Great customer service Jess is the best would recommend
Great customer service Jess is the best would recommend you buy you next car there and ask for Jess
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Doraexp72, thank you for taking the time to leave a review for us at Victory Nissan of Mechanicsville. We're happy we could meet your expectations! Jess is amazing and we don't know what we would do without her! If there is anything you need, please let me know! I would be more than happy to help in any way that I can! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com
My family has bought at least 5 cars from Chris!
My family has bought at least 5 cars from Chris! He is honest, friendly, caring and will help answer any and all questions. Our family has built a friendship on the trust and comfort that we have felt from Chris and the others. Go see him! You won’t be disappointed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lvthesunshine, we're glad you had such a wonderful experience with us! Chris goes above and beyond, and we are happy to see him move up to Sales Manager! If there is anything we can do to help in the future, please let us know! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com
Do not trust anything they say Promised to "repair or
Do not trust anything they say Promised to "repair or replace" damage on $30,000 vehicle I purchased from dealership. Improved it but did not fix it as promised. Beware of the sales agreement that says they will not make any repairs after you purchase a vehicle from them. I strongly do not recommend doing business with Hart Nissan!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, Stephen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Phil Englander phil@hartnissan.com 804-417-2590
Friendly, informative sales staff.
Friendly, informative sales staff. Provided clear information for me to base my decision on. This is how car sales should be done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Fred is the BEST salesman!
Fred is the BEST salesman!! Professional, helpful, caring. He deserves a raise (& praise!) wonderful !! Excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad Fred had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
We had visited about 7 or 8 dealerships before stopping
We had visited about 7 or 8 dealerships before stopping at Hart Nissan. It was late in the day. Everyone was so nice. They showed me a car within my budget. They stayed opened after hours to get us the care we wanted. Great place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Hart Nissan. It's great to hear that we were able to assist you and that you had such a positive experience.
Really awesome communication!
Really awesome communication! Will even gave me his cell #. I called him at home, he not only answered his phone on vacation, but he made sure my concerns were addressed. Thanks!! Put me in contact with his sales mgr. Wow, Kevin followed up on my concerns. There was a minor issue with my vehicle, but he gave me a vehicle to drive even nicer than mine. These guys fixed the vehicle iI purchased , one day a head of the estimated time so that my wife could take the new rogue on a road trip. Wow!! Thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hart Nissan!