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Victory Nissan of Mechanicsville

(2,032 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(2,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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Doug at Hart Nissan was great to work with.

Doug at Hart Nissan was great to work with. Nice, knowledgeable and efficient. Really nice dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Doug, and for taking the time to leave us this wonderful feedback!

Great customer service.

Great customer service. Not pushy at all. Listens to what you want and trys to find what you want

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Not very inviting did not feel valued as a customer If

Not very inviting did not feel valued as a customer If it wasn’t for Wilbert brown being as good as he is I probably would have went elsewhere

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mark, and hopefully, we can get to the bottom of this. Phil Englander phil@hartnissan.com 804-417-2590

Mr Brown was very helpful, as I am 79 just lost my

Mr Brown was very helpful, as I am 79 just lost my husband and had not purchased a new car on my own in 50 years, so thanks to Mr Brown and he even brought the car home to me>

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Hart nissan in Mechanicsville is the best place to go.

Hart nissan in Mechanicsville is the best place to go. Mr Doug Compton is the best!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

Screwed me on my trade in.

Screwed me on my trade in. Gonna make almost 10 grand off of the truck but was only worth $43000. No more business from me!! Honestly I feel they should make it right but I know the crooks won’t.

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  • Overall experience 1.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.

Very friendly and the salesman I had he really worked

Very friendly and the salesman I had he really worked hard to make sure I got a vehicle.

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  • Overall experience 5.0
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Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

Great experience!

Great experience! I never felt pressured and everyone there was so nice. Awesome salesman, thank you Will Jackson, you rock!!! I will definitely recommend you and Hart Nissan to anyone looking for great vehicles, great sales team and a wonderful experience!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Kacee, and for taking the time to leave us this wonderful feedback!

Hart is one of the best dealer ships around!

Hart is one of the best dealer ships around! The sales department is outstanding as well as service and everyone else!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Friendly staff, comfortable waiting area, worked with me

Friendly staff, comfortable waiting area, worked with me to make sure I was comfortable with the transaction

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Lindy, for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!