Reviews
Excellent customer service, I have had all my oil changes and maintenance done on my Silverado 2500 and 22 Yukon.
Excellent customer service, I have had all my oil changes and maintenance done on my Silverado 2500 and 22 Yukon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued trust in our service team, Josh! We’re glad to hear you’ve consistently received excellent customer service at Reeder Chevrolet while having your Chevrolet Silverado 2500 and GMC Yukon maintained with us. We truly appreciate your loyalty and look forward to keeping you and your vehicles well taken care of for many more miles. Sincerely, The Reeder Chevrolet Team
Great experience and great deal on my new Chevrolet Tahoe from Nick Lawson in Sales!
Great experience and great deal on my new Chevrolet Tahoe from Nick Lawson in Sales!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic feedback, Bersy! We’re delighted to hear you had a great experience at Reeder Chevrolet and found a great deal on your new Chevrolet Tahoe. We’ll be sure to share your kind words with Nick and the team. Congratulations on your new ride! Sincerely, The Reeder Chevrolet Team
They tell you what you want to hear while standing there but deny it when it comes time to back what they said. Steering gear Repair did not fix the problem. It still knocks. I ask them to check my breaks. They could not duplicate the squeak in the breaks. I have no problem duplicating it. I’m ready to trade it in. I will not trade there.
They tell you what you want to hear while standing there but deny it when it comes time to back what they said. Steering gear Repair did not fix the problem. It still knocks. I ask them to check my breaks. They could not duplicate the squeak in the breaks. I have no problem duplicating it. I’m ready to trade it in. I will not trade there.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Shiehle. We understand your frustration regarding the steering gear repair and the concerns with your brakes. Your feedback is valuable, and we would like to encourage you to reach out to us directly so our team can better address these issues. At Reeder Chevrolet, we strive to ensure that all our customers are satisfied with their service. We appreciate your input and hope to have the opportunity to serve you better moving forward. Sincerely, The Reeder Chevrolet Team
Had truck serviced,tires rotated and new air filter costed $229.00! Extremely too expensive!!!
Had truck serviced,tires rotated and new air filter costed $229.00! Extremely too expensive!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jody. We understand that pricing can be a concern, and we appreciate you sharing your experience with us. At Reeder Chevrolet, we strive to provide high-quality service and transparent pricing. If you have any further questions or would like to discuss this matter, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to assist you better in the future. Sincerely, The Reeder Chevrolet Team
Ask for Chuck, great guy. No hassle and speedy service department. This is my 3rd vehicle and we will be returning
Ask for Chuck, great guy. No hassle and speedy service department. This is my 3rd vehicle and we will be returning
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear about your positive experiences at Reeder Chevrolet, especially with Chuck. It’s great to know that you’ve found our service department to be hassle-free and efficient. We appreciate your loyalty and look forward to assisting you with your future vehicle needs. Safe travels in your new ride! Sincerely, The Reeder Chevrolet Team
It was an easy and great experience on the purchase of my new Truck. All the staff were very helpful and friendly.
It was an easy and great experience on the purchase of my new Truck. All the staff were very helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that your experience purchasing your new truck at Reeder Chevrolet was easy and enjoyable. Our team takes pride in providing friendly and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Reeder Chevrolet Team
Horrible experience overall. Jacob, our salesman, was wonderful. I truly felt sorry for him having to repeatedly apologize for his managers’ lack of leadership and concern for their customers. We were told multiple times that we were “up next,” only to watch two other families go ahead of us. Shane, the finance manager, was great as well and was one of the few bright spots in an otherwise frustrating experience. Unfortunately, the sales manager, Nick Lawson, and the general manager, Josh Stansberry, were not customer-friendly at all. After spending four hours waiting to finalize the paperwork, we were told, “It won’t hurt my feelings if you leave.” That kind of attitude toward customers is extremely disappointing. After investing over four hours of our time, we expected basic communication, professionalism, and respect. Unfortunately, the treatment we received from management completely overshadowed the positive experiences we had with Jacob and Shane.
Horrible experience overall. Jacob, our salesman, was wonderful. I truly felt sorry for him having to repeatedly apologize for his managers’ lack of leadership and concern for their customers. We were told multiple times that we were “up next,” only to watch two other families go ahead of us. Shane, the finance manager, was great as well and was one of the few bright spots in an otherwise frustrating experience. Unfortunately, the sales manager, Nick Lawson, and the general manager, Josh Stansberry, were not customer-friendly at all. After spending four hours waiting to finalize the paperwork, we were told, “It won’t hurt my feelings if you leave.” That kind of attitude toward customers is extremely disappointing. After investing over four hours of our time, we expected basic communication, professionalism, and respect. Unfortunately, the treatment we received from management completely overshadowed the positive experiences we had with Jacob and Shane.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Margo. We appreciate your feedback and understand your frustration regarding the wait and communication issues during your visit to Reeder Chevrolet. While we're glad to hear you had positive interactions with Jacob and Shane, we take your concerns about management very seriously. We strive for the highest standards of customer service, and your comments will help us improve. If you would like to discuss this further, please reach out to us directly. We value your input and hope to provide a better experience in the future. Sincerely, The Reeder Chevrolet Team
Service dept person was very rude , so I went to dealer Mgr Mr Stansberry and Mr Ingel ~ they took me back to Service Dept and I spoke with Josh Dabry ~ I will never buy another new auto there!
Service dept person was very rude , so I went to dealer Mgr Mr Stansberry and Mr Ingel ~ they took me back to Service Dept and I spoke with Josh Dabry ~ I will never buy another new auto there!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Gary. We value your business and take concerns about customer service seriously. We’re glad you brought the matter to Mr. Stansberry and Mr. Ingel’s attention so the situation could be addressed. Thank you for sharing your experience, and we will use your feedback to help improve our customer interactions. We appreciate your input and hope to regain your trust in the future. Sincerely, The Reeder Chevrolet Team
They are great people didn't take long to do what we had to do to get the car they wouldn't let me walk out without giving me a good deal thanks reeder guys .
They are great people didn't take long to do what we had to do to get the car they wouldn't let me walk out without giving me a good deal thanks reeder guys .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Tim! We're so glad to hear you had a great experience and that our team made the car-buying process quick, easy, and worthwhile. It's our goal to help every customer find the right vehicle at a great value, and we're happy we could do that for you. We truly appreciate your kind words and your business. Enjoy your new vehicle, and thank you for choosing Reeder Chevrolet! Sincerely, The Reeder Chevrolet Team
Called the dealership that morning and explained what was going on with my vehicle. Josh Darby suggested I bring it in right away. I gave him my warranty info. He made contact with the warranty company and had my vehicle repaired the same day. I always receive quality service on oil changes, tire rotations etc. I don't take my vehicle to any other dealership.
Called the dealership that morning and explained what was going on with my vehicle. Josh Darby suggested I bring it in right away. I gave him my warranty info. He made contact with the warranty company and had my vehicle repaired the same day. I always receive quality service on oil changes, tire rotations etc. I don't take my vehicle to any other dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, Pearl! We're so glad Josh was able to assist you quickly, coordinate with your warranty company, and get your vehicle repaired the same day. It means a lot to know you continue to trust us for all of your service needs. We truly appreciate your loyalty and look forward to assisting you again at Reeder Chevrolet in the future! Sincerely, The Reeder Chevrolet Team