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Summit Subaru of El Cajon

(940 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–8:00pm 7:30am–3:00pm
Sunday 10:00am–6:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 227-0512 (888) 227-0512
Used (877) 290-1757 (877) 290-1757
Service (888) 581-3136 (888) 581-3136

Reviews

(940 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Summit Subaru of El Cajon from DealerRater.

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Good service Nice, fast, good snacks, tea, coffee, nice

Good service Nice, fast, good snacks, tea, coffee, nice waiting area outside. Will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're pleased to know that you enjoyed all of the services we provided, and that we were able to service your car to your satisfaction. Your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation and have an amazing day! Tim Anderson Service & Parts Director Subaru of El Cajon

Very easy to schedule.

Very easy to schedule. I used a coupon I received in the mail to get an oil change and even got a free car wash. Perks like that make it easy to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review on your experience here with us at Subaru of El Cajon! It's our commitment to ensure quality customer care by providing perks like these in order to make your day easier. Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

Great service & completed recommended repairs quickly.

Great service & completed recommended repairs quickly. All the service managers were knowledgeable and nice which made the wait tolable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommendation! We're happy we could provide a great service for you and make your experience fast and easy. We thank you for your positive feedback, and hope you have a good day! Thank you again for choosing Subaru of El Cajon; we look forward to your next visit! Tim Anderson Service & Parts Director Subaru of El Cajon

The staffwas very friendly and helpful thru the process

The staffwas very friendly and helpful thru the process of converting my lease into a payoff car purchase. Especially, Todd Harper and Tyler, in finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We want all of our customers to have a stress free and comfortable experience, and we are so happy that we could provide that for you. Thank you for highlighting some employees who contributed to your positive experience with us. We appreciate you taking the time out of your day to leave a review, and we thank you again for choosing Subaru of El Cajon. Paul Fillmore General Manager Subaru of El Cajon

They were great.

They were great. Jack Manchester was extremely helpful and paid attention to our needs. The use of a loaner was entirely unexpected. The handling of the pricing was better than any other dealer we have ever been to. We will recommend the dealership to anyone looking for a car. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate that you gave such a detailed and positive review about your experience with us. We always love to hear back from our customers, and we thank you for naming some of our employees who helped make your experience better. We thank you for taking the time to leave a review, and we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

I will definitely keep this dealership and highly

I will definitely keep this dealership and highly recommend to families and friends for friendly and exceptional service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for taking the time to leave this great review about your service experience with us. We are so happy to hear that you received exceptional service, review like this encourages my team to keep up the great work. Please recommend us to your family and friends, a referral is one of the best compliments we could receive. We thank you for your business! Tim Anderson Service and Parts Director Subaru of El Cajon

The dealership has been very good with us it’s the car

The dealership has been very good with us it’s the car that I’m unsatisfied with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So sorry to hear that you are unsatisfied with your car! Please come see us here at Subaru so that we can address any concerns that you have about your vehicle. We thank you so much for taking the time to leave feedback. Thank you for your comment and recommendation, and we hope you have a great day! Paul Fillmore General Manager Subaru of El Cajon

We were on a tight schedule.

We were on a tight schedule. They got us in quickly and repaired everything in one day. Good communication throughout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! We are so glad to hear that we were able to help you out on such a tight schedule. We always try our best to fit everyone in and provide quick service. Our team does an amazing job! Thank you for choosing Subaru of El Cajon! Tim Anderson Service and Parts Director Subaru of El Cajon

Very responsive honest and helpful.

Very responsive honest and helpful. The manager and sales staff accommodated our needs.and requirements quickly and without stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such an amazing review of your sales experience here at Subaru of El Cajon. We are glad that your needs and requirements were accommodated quickly and without stress, our team works hard to make sure our customers have a great experience. We sincerely thank you for your business and hope to work with you again sometime soon. Paul Fillmore General Manager Subaru of El Cajon

The technicians are always very polite and helpful by

The technicians are always very polite and helpful by explaining things and the office people are very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive review online! Our service team is always polite and helpful to make sure that our customers are informed throughout the entire servicing process. We thank you for your business and we look forward to seeing you again here at Subaru of El Cajon. Tim Anderson Service and Parts Director Subaru of El Cajon