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Autostar Chrysler Dodge Jeep Ram of Silverthorne

(88 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (877) 885-3373 (877) 885-3373
Used (855) 944-2314 (855) 944-2314
Service (888) 347-0485 (888) 347-0485

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autostar Chrysler Dodge Jeep Ram of Silverthorne from DealerRater.

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Very professional, curteous Pavel addressed all our

Very professional, curteous Pavel addressed all our concerns, in addition he offered to also add a sotware update that was needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

ALMASAA, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Please find another way to evaluate the value of your

Please find another way to evaluate the value of your employees. I receive so many of these stupid xxxxing survey pieces of xxxx, it is wrong to evaluate your employees in this manner!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

MJM0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

It Was a treat to deal with Silverthorne Ram.

It Was a treat to deal with Silverthorne Ram. From my first phone call they were professional and quickly got me an appointment and took care of my issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

INFO@TRAVELVAILBABY.COM, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Great service and communication both before and after the

Great service and communication both before and after the appointment. I’ll be back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mike, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Communication between "front desk" and techs is horrible.

Communication between "front desk" and techs is horrible. Communication with customer is horrible. No one knows up from down and they barely do the bare minimum. We've given this dealership multiple chances under different names and owners and the results are always the same. Apparently giving you guys business is more of a nuisance than anything. Giving a 1 star review is too good.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pavel helped me out on my recent visit to the service

Pavel helped me out on my recent visit to the service department. I had some issues with my brakes, and even with the team being busy with their current workload, was able to come out and take a look. They had the parts in house, and was able to fix my issue within a couple of hours! I was very impressed with the service department, and I really appreciate Pavel with the help he provided getting my Jeep Grand Cherokee up and running again so quickly! Thank you Pavel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

osheapr, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Able to get it done No more to say about it All is well,

Able to get it done No more to say about it All is well, thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

JMSINGER, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

Would never use this dealer ever again.

Would never use this dealer ever again.. horrible experience. Didn’t do what they said and charged a ridiculous amount for what they did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very friendly and accommodating!

Very friendly and accommodating!They were able to schedule me for car service around my work schedule. They also loaned me a vehicle when my car was not yet ready!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

Great experience!

Great experience! Service was quick. Pavel was helpful and informative. I definitely plan on returning for future services on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

KOCHSK1122, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!