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Mercedes-Benz of Laguna Niguel

(1,666 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 230-6975 (855) 230-6975
Used (833) 511-4944 (833) 511-4944
Service (855) 346-1447 (855) 346-1447

Reviews

(1,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Laguna Niguel from DealerRater.

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I had an exceptionally good buying experience on a new

I had an exceptionally good buying experience on a new 2025 GLE 350 4Matic. The key to the experience was, unquestionably, the product knowledge and personable nature of David Abrams. This is my sixth Mercedes-Benz purchase (and my third with David). I highly recommend him and MB Laguna Niguel.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

**"Efficient and hassle-free service—simple,

**"Efficient and hassle-free service—simple, straightforward, and exactly what I needed, as I keep returning to this dealership"**

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  • Overall experience 5.0
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  • Shopped for a new car
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I had a really tough situation with a current vehicle

I had a really tough situation with a current vehicle that I still owed a hefty amount on that most dealers didn’t want to tackle, and Brett Ogan of MB Laguna Niguel took care it like no ones business. I can’t overstate enough how easy he made the process for me and got me into a new vehicle without paying an arm and a leg. Very thankful and will be ONLY going to this dealer (drove from San Diego) from here on out.

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  • Overall experience 5.0
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We would like to express our sincere gratitude to Javier

We would like to express our sincere gratitude to Javier Avila who assisted us recently with our new C300. Javier is aspiring professional with an impressive knowledge, meticulous attention to details and patience to answer all our questions. Many thanks to Costa Spektor as well, making our 2nd MB purchase experience a very smooth, pleasant experience.

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  • Overall experience 5.0
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Mario, Ronette, and Nelli were awesome!

Mario, Ronette, and Nelli were awesome! Very nice and down-to-earth people. It is refreshing to have such a great experience with amazing people who went out of their way to help us. No pressure. No gimmicks. Just honest, diligent, intuitive, and helpful people who really listen and understand customers' needs.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had the most outstanding experience with Rosie Sosa

We had the most outstanding experience with Rosie Sosa and Kosta Spector at Laguna Niguel Mercedes-Benz . From the moment we walked in, they made the car-buying process not only seamless but truly enjoyable. Their expertise and in-depth knowledge about the vehicles were impressive, and they took the time to understand exactly what we were looking for. They went above and beyond to ensure all our questions were answered and provided thoughtful recommendations without ever being pushy. What truly stood out was the personalized touch and dedication to customer satisfaction—they made us feel like a valued client every step of the way. Thanks to Rosie, we drove away in our dream car and couldn't be happier. If you're in the market for a Mercedes-Benz, we cannot recommend Rosie and Kosta highly enough. Exceptional service like this is rare and deserves recognition!

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  • Overall experience 5.0
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Brett is one of the most genuine humans I’ve met at a

Brett is one of the most genuine humans I’ve met at a dealership. He takes care of all your needs and makes you really feel like you’re at home when you’re at that dealership. The process was very fast and really made the process very enjoyable. I advise you anyone who visits the Laguna Niguel Mercedes dealership to go see Brett he will take care of you like family.

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  • Overall experience 5.0
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Wonderful details with attention In servicing my needs

Wonderful details with attention In servicing my needs from beginning to end. From the start of my purchase to delivering my car.. My salesman, Duke was outstanding!

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  • Overall experience 5.0
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We recently had the pleasure of working with Brett Ogan

We recently had the pleasure of working with Brett Ogan at Mercedes-Benz Laguna Niguel, and I couldn’t be more impressed with his exceptional service. From the moment we walked in, Brett made us feel comfortable and taken care of. He took the time to understand my needs, answering all of my questions with patience and expertise. Brett was incredibly knowledgeable about the vehicles, and his genuine passion for the brand really shone through. He was not pushy at all, giving me the space to make an informed decision while also providing helpful recommendations. He made the entire car-buying process seamless and stress-free, from the test drive to the paperwork. What stood out the most was Brett’s dedication to ensuring I had the best possible experience. He went above and beyond to make sure I was happy with my decision, and I truly appreciated his professionalism and honesty throughout the process. I highly recommend Brett Ogan to anyone looking for a great car-buying experience. His commitment to customer satisfaction and his friendly demeanor make him a standout at Mercedes-Benz Laguna Niguel. Thank you, Brett, for making this experience so positive!

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  • Overall experience 5.0
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I can’t say enough great things about MBLN and Kosta

I can’t say enough great things about MBLN and Kosta Spektor. I recently purchased my 3rd MB from here and every experience gets better and better. From the moment I walk into the dealership I am greeted with a friendly smile. Car buying can be a tense and long process but when dealing with Kosta he makes it fun and enjoyable. He treats you as a friend and makes me want to come back. He is sure to make things right and get you the information you need and always ready to make a great deal. I will definitely be coming back again and again not only for a great car but also for a great experience. Thank you Kosta.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.