Reviews
The over all rating was given because the service and...
The over all rating was given because the service and employees were "good" but not above and beyond what should be expected as a service provider.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I took my 2012 Santa Fe in for the routine oil change. ...
I took my 2012 Santa Fe in for the routine oil change. The oil change is free since I purchased my Santa Fe at that location. Normally they charge $29.95 for a tire rotation, but this time they were will to charge me $15, which is what the tire center down the street charges. I appreciate the fact that they were willing to price match and it saved me the hassle to having to take my vehicle to another location for more work. Thanks Glendora Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I did not have an appointment for the emergency brake...
I did not have an appointment for the emergency brake that did not work. Although my wait on a Friday was long, seeing the dust rinsed from my car was much appreciated. Yes, I also ate the free popcorn. The thank you cookies I ate on the way home. Everyone is helpful and courteous.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have been very satisfied with the vehicle and the...
I have been very satisfied with the vehicle and the follow up service for the last three years. The dealership and it's service personal have always been polite, friendly and responsive. Repairs have been done correctly and on time each time. For Dealer Rater.com..... I will not provide another survey in the future if I HAVE to write comments. Have a nice day. :(
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am leasing a Hyundai Sonata and my car was due for a...
I am leasing a Hyundai Sonata and my car was due for a routine oil change and service check covered under one of the industries best warranties! The tire inflation icon has been illuminated since the last service and is scheduled for return specific maintenance on this issue next Saturday at 10:00 am. After each service my car has continued to perform with excellence. I also love how the car is always freshly washed and clean when I drive it home. Thanks, Glendora Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a vehicle with this dealership before and had a...
Purchased a vehicle with this dealership before and had a great experience so I went back. Even though there were extenuating circumstances with the acquisition of the vehicle I wanted, Pete Miller went the extra mile to insure we get the vehicle we wanted. Our saleman, Peter was very attentive and made every effort to do all in his power for a smooth purchase and even assisted with the first service. Mike in Service called and let me know every step of the way. I am so pleased that I told family last week and they bought a vehicle then and will probably get another in a few weeks. I will strongly recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert was very helpful and honest about the repairs my...
Robert was very helpful and honest about the repairs my vehicle needed. Robert found out that my vehicle didn't need a transmission service called me and advised that a transmission service was not needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Santa Fe has always been serviced at this dealership. ...
My Santa Fe has always been serviced at this dealership. I've received excellent service at fair prices. Shuttle service to home or work is available, or there is a comfortable waiting room with television and coffee if I wait for the car to be finished. The service department calls to advise me of what they have found and let me know the cost and when the car will be ready. I've always been very pleased with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I regularly take both of my Hyundai cars here for...
I regularly take both of my Hyundai cars here for service. I wouldn't do that unless I was 100% satisfied with the work they do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did what they said they would do, when they would do...
They did what they said they would do, when they would do it and for the price they stated. They took my car in at the last minute and had it ready even a little earlier than I had asked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
