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CardinaleWay Hyundai Glendora

(681 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (855) 573-8198 (855) 573-8198
Used (855) 573-8192 (855) 573-8192
Service (855) 573-8194 (855) 573-8194

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CardinaleWay Hyundai Glendora from DealerRater.

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Once again great service and free chocolate chip cookies....

Once again great service and free chocolate chip cookies. Service was quick and car was washed after service was completed. Great job Glendora Hyundai. Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is clean and pleasant to be in. I like...

The dealership is clean and pleasant to be in. I like that coffee is provided while I wait. However, the service staff walk around with grimaces on their faces. They always seem to be rushed. When I call I first speak with a very friendly receptionist but when I am transferred to the service group to ask a question they make me feel like am putting them out and wasting their time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No matter the time of the day every employee greets you...

No matter the time of the day every employee greets you well. Love making my appointments in the morning the free coffee and donuts is a plus. Just relaxing knowing my car is being handled well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top class professionals from management to all of the...

Top class professionals from management to all of the assistance! If I had a job, this is one company I would love to work for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job! Awesome dealership! The staff is very...

Great job! Awesome dealership! The staff is very courteous and professional. The service is very hands on and doesn't take too much time. Overall, I'm very pleased with my experience and come to this dealership regularly to service my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took vehicle in for service. Received vehicle back with...

Took vehicle in for service. Received vehicle back with scratch on door frame. Dealer denies any involvement with scratch. I wash my car weekly, I am very careful with my car. I keep my car detailed, taking great care not to damage the paint. There were no scratches until I left the vehicle for servicing. I received the car back with a scratch. The dealer ignores me, denies that they are at fault. I spoke with the owner of the dealership, he loses his patience and has the nerve to hang up on me... the customer! Great customer service coming from a dealer! I expect far greater service, and understanding of customers, especially from a dealer! Not in this case, the owner, and all of its employees are careless, they don't appreciate customers. All the service advisors are incompetant, they have no idea how to run an efficient operation. The customer is left wondering what is going on with their, they have to call and find out if the car is done. Horrible experience, horrible employees and owner, what a horrible dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It doesn't matter why i come in to this dealer. I am...

It doesn't matter why i come in to this dealer. I am always treated with respect and they get me in and out as fast as possible. Everyone at the dealer are friendly and helpful. I have bought many many cars and trucks and this dealer has treated me the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oustanding!! This is my 4th hyundai and the second one...

Oustanding!! This is my 4th hyundai and the second one form this dealership. I would buy another car from this dealership. John Bryant, Jacob, Star and Mike are outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best dealership! The look and feel of family! Jacob...

The best dealership! The look and feel of family! Jacob Mike Star and John have customer service and works ethics that make thei delaership stand out from the crowd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Dealership Ever!!! Sales experience was amazing,...

Best Dealership Ever!!! Sales experience was amazing, very easy process. Vehicle is the best I've ever owned, talk about a product with Value! Met the GM and he was first class. Ping remembered me today when I went in for my first oil change, free by the way as it's under warranty. They even was your car with every service. First Class!! Ron, in service introduced himself and asked me how the car was doing. The service was complete and done early! Amazing...Amazing...Amazing. All of my future cars will be bought here and I will refer business to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.