Reviews
I bought my car from here brand new. I was told I would...
I bought my car from here brand new. I was told I would have free oil changes for 5 years. What they didnt tell me is that they are only offered every 7500 miles. so its not every oil change... But that I can deal with. I went in for my 2nd free oil change and I had an appointment. I was told it would be about 45 minutes when I get there and I didnt leave for over 2 hours. However, they did provide free donuts and coffee while I waited, so that made up for it. They also made sure I was aware of the recall on the mileage report for a few models (which my car fell under. That made me feel comfortable that they are not trying to hide anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I stopped on a Monday to get an odometer reading for the...
I stopped on a Monday to get an odometer reading for the Fuel Reimbursement program. Mike took care of this quickly and then told me there was a recall on a part in my audio system. He said he would order it and call me when it was in. The next day he called! We made an appointment for Saturday and he had my car finished in about an hour! Mike was very helpful and efficient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very fast and good. On time no waiting. Took the time to...
Very fast and good. On time no waiting. Took the time to check any needed serivice I overlooked. Made appointment same day when called did not make me wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service here is great. On this trip the courtesy van...
The service here is great. On this trip the courtesy van even took us to a shopping center out of the way. My only complaint is that there is maintenance service that is needed that the warranty did not cover. I wanted to also compliment the "Cookie" woman in the cashier department. Her level of customer service is very high, she always makes you feel like her most important customer, listens to your needs and always has a smile on her face. I would recommend this dealership and its service department.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very friendly people. Estimate of time (there was no...
Very friendly people. Estimate of time (there was no cost for the service this time) was accurate. Yesterday as I was leaving the dealership I found myself telling the service group that their service convinced me that any car I buy should be from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience with overall staff, quick, patient...
Had a great experience with overall staff, quick, patient and very informative sales rep. Fred was friendly and very professiona. He offered us drinks and snacks for our children.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I knocked my passenger side rear view mirror off and they...
I knocked my passenger side rear view mirror off and they ordered me a new one and had it painted. When it was ready, I brought the car in and they installed it quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, professional fast service. Free oil change...
Excellent, professional fast service. Free oil change with no appointment and yet completed sooner than expected. Very good experience. I wish all auto service departments were this good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came in for a routine oil change, check-up, and remote...
I came in for a routine oil change, check-up, and remote pairing on my new Accent. The staff was very friendly and efficient. My wait time was only about 30mins and while I waited they provided coffee and donuts in there waiting room. Because I purchased my vehicle at Glendora Hyundai, I received a free oil change which is always nice. The cashier sent me on my way with a smile and some complimentary cookies. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am very pleased with the dealership,the original...
I am very pleased with the dealership,the original purchase of of my elantra was stress free and my salesperson Saab worked within my budget to find me the right car that i love! My salesperson was awesome he surprised me by finding the color paint i wanted at another dealership the car was delivered before my paperwork was complete,I recommend you go test drive before you settle i looked at alot of cars and i was sold on my elantra.Today i went in for a multi point inspection and oil change, i was very happy with my service, i was asked if i had any issues ,questions or concerns with my vehicle which i find refreshing most places its a drop and go, i appreciate the service people taking the time to talk to me because i can be a little nit pickey and they don't mind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
