Reviews
I needed brakes for my Sonata and returned to Glendora...
I needed brakes for my Sonata and returned to Glendora Hyundai. They gave me a window of time in which my car would be finished and it was, new brakes and a clean car. They treat their customers like old friends and always make you feel welcome. All you have to do is go into the customer lounge and you will see what I mean. I have never experienced any pressure to have any particular optional service done. Ron always lets me know what my car needs or is suggested and the decision is left up to me the customer, as to what will be done and when. I have talked with Mike on several occasions when my car is doing something strange and he is very good at understanding what I am telling him in my non-technical terms. He does a great job of diagnosing over the phone. Bottom line, I trust the dealership and the personnel that work there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a new car from Glendora Hyundai in August. ...
Bought a new car from Glendora Hyundai in August. Overall, had a great experience from the sales staff. They were straight forward, no BS, and easy to deal with. Unlike other dealers I've been to, they didn't pressure into buying anything at all. I would definitely buy another car from them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the most pleasant dealership I've ever worked...
This is the most pleasant dealership I've ever worked with. Employees are genuinely helpful, authentically kind, and comprehensively knowledgeable. I drive 45miles for their quality customer service! I feel like I can trust this dealership, and have confidence that my car (and wallet) are well taken care of!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is very customer oriented. Friendly,...
This dealership is very customer oriented. Friendly, knowledgeable staff. Prices are very reasonable. Customer lounge has starbucks coffee,donuts,directv; always wash my car. Great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second car that I bought from Glendora...
This is my second car that I bought from Glendora Hyundai. The sales was very friendly, helpful and efficient. This dealership is alot better than the other dealership I visited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've been to Glendora Hyundai 5 times in the past one and...
I've been to Glendora Hyundai 5 times in the past one and one half years. The people are always very friendly and the work is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We called to check on status of our car, we were placed...
We called to check on status of our car, we were placed on "hold" for 10 minutes. They quoted us $170.00 parts, and $210.00 total. When we went to pick up the car the total was over $300.00!? They failed to mention that they charged $190.00 labor to install a simple part. We could of installed it ourself. They were kind and even gave us fresh baked cookies when we left. Too pricey for our taste though~
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My experience with Glendora Hyundai was exceptional, it...
My experience with Glendora Hyundai was exceptional, it always has been. They offer great service and they show they care. The cookies are a wonderful treat. They are also on time when they tell you how long the service will be. I would definitely recommend them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been taking my Hyundai cars to Glendora Hyundai ever...
I've been taking my Hyundai cars to Glendora Hyundai ever since I moved South from the Bay area. Making an appointment is never a problem and the work is always completed in a timely and professional manner. Waiting for the car is always a pleasant experience, with their complimentary, fresh brewed, Starbucks coffee. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service experience was very good. I felt like a...
The service experience was very good. I felt like a valued customer. Took a little longer than I anticipated, but this was explained when I first dropped off the car. The new customer event was a total surprise, and made me feel like they appreciated me as a customer. Good dealership, good price, good service !
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
