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CardinaleWay Hyundai Glendora

(681 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (855) 573-8198 (855) 573-8198
Used (855) 573-8192 (855) 573-8192
Service (855) 573-8194 (855) 573-8194

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CardinaleWay Hyundai Glendora from DealerRater.

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Full oil service is less than $30. They are all very...

Full oil service is less than $30. They are all very friendly both in person and on the phone. I love coming to this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the moment I decided to purchase a new Hyundai...

From the moment I decided to purchase a new Hyundai Genesis, the employees of Glendora Huyndai have been so friendly, helpful and concerned that I left there happy. And I have been extremely happy with my new car. It is everything that I hoped I would get. Every time I have stopped by the dealership, to have a question answered, everyone has been so helpful. They have a top rating with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The reason for the high scores is because for the last...

The reason for the high scores is because for the last five years I have been getting my vehicle serviced through Michael Champlin. Mr. Champlin is a professional and always going out of his way to strive in providing the best in customer service, quality of work, friendliness, over all experience, and price. If he is not directly involved in the procedure, he will make sure to over see that anything and everything comes out in a five (5) star service. He has outstanding support from the employees that drive me to and from the house to the services in the gaurage. These are the reasons why I marked these areas with the number 5 is because he and his crew earned them and deservies them too. I have always recommend people to the Glendora Hyundai for a visit to either have their vehical serviced or to purchase a vehical at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service as usual was outstanding. They got my vehicle...

The service as usual was outstanding. They got my vehicle in and out as quoted. The cost was more than affoedable. The warranty work for a defective inside door handle was done the same day and without any hassle. They returned my vehicle clean, I really appreciate them washing the exterior each time I come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Liars and disshonest dealership As one of the other...

Liars and disshonest dealership As one of the other reviews that I have read - I have had the same if not worse experience On Saturday they have promissed me that they will get me a car from another dealership / we have agreed on the price / and terms and other things as well I had to pay the deposit - to make sure that I will show up and take the car from them They were to get me the car by Monday morning / On monday they called me and let me know what the car they were supposed to get me - They JUST DON`T HAVE IT and that they made a mistake They have advised me that they have located one other vehicle of the same color and package but i would have to PAY AN EXTRA 1200.00-1500.00 for the s=transportation because it is too far away . NO SPINE AND NO INTEGRITY Here is the phone number for their CORPORATE CUSTOMER SERVICE so you can make an official complaint in case you have been misslead by them as well or they have tried to upcharge you : 800-633-5151

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve bought a couple cars from Glendora Hyundai....

I’ve bought a couple cars from Glendora Hyundai. Initially, we were on a very tight budget and were looking at the Accent, but we choose the 2005 Elantra after a test drive. The Elantra performed very well for 6 years and 145,000 miles. I sold the Elantra to my neighbor who continues to drive it everyday without any problems. After selling the 2005 Elantra we bought the 2011 Sonata. Wow! We really love this car! It has everything and a super warranty, plus free oil changes. Over the years I come to really appreciate and trust the people of Glendora Hyundai. I really value their quality of service; their respect for customer care and their desire to continuously seek opportunities for improvement. Everyone is familiar with the little things that matter. Glendora Hyundai does all the little things that matter, from free coffee & donuts, to courtesy transportation. The service department has always followed-up to assure superior quality of service and maintenance. You know these people really care! Here’s an example of how Glendora Hyundai really goes the extra mile. Before selling my 2005 Elantra, I called an asked the sales department if they could get the 2011 Sonata I wanted today. They assured me the 2011 Sonata SE, Charcoal Grey was available. I sold the Elantra and went to meet the sales team. After the paperwork, they drove us home and later that evening delivered the exact Sonata to my home with a full tank of gas. Of everything Glendora Hyundai offers, I really don’t see any reason to go anywhere else. We are really very happy with everything they do. Thanks so Much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Glendora Hyundai staff has been consistently friendly and...

Glendora Hyundai staff has been consistently friendly and accommodating. I have bought 2 new vehicles from them and never been disappointed with their approach of "customer comes first". I drive from Los Angeles to Glendora(25 miles) just to have my car serviced there. They are a dealership I have no qualms highly recommending!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

this location is farther for me to drive to, but the...

this location is farther for me to drive to, but the service I receive here is worth it. They have a comfortable waiting room, very friendly employees and the service has always been good. I would recommend this service department to anyone. It is easy to make appointments online and I get a quick response confirming my request. My check engine light issues were resolved and fixed for free under my great Hyundai warranty. I also always appreciate having my car washed after every service. The free donuts are a nice touch too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been taking my Tucson to Glendora Hyundai for the...

I have been taking my Tucson to Glendora Hyundai for the past several years. The service staff there has always been great to work with. My car has always been ready when promised and given back to me cleaner than when I took it in. I always appreciate the free treats while waiting for my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

1) I felt the person I was dealing with was condescending...

1) I felt the person I was dealing with was condescending & treating me as an ignorant person. 2) I am not sure yet if one of the problems I reported was actually fixed. He says it is, but since he work it up as the exact opposite of what I was describing, I will give it a week or so to check it. I have had this vehicle for only four days. An added thought...They watched me walk away with my cane, but offered nothing to me. Yes, I had said that I was going next door for a late lunch, but it was a long way around the lot to get there...with a cane.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.