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CardinaleWay Hyundai Glendora

(681 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (855) 573-8198 (855) 573-8198
Used (855) 573-8192 (855) 573-8192
Service (855) 573-8194 (855) 573-8194

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CardinaleWay Hyundai Glendora from DealerRater.

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I spent about 2-3 hours every day for a week doing...

I spent about 2-3 hours every day for a week doing research, shopping around and comparing prices for a new Hyundai Elantra. Some dealerships would stall with me, some dealerships would be straightforward and give me a quote for a given car, but only Glendora Hyundai gave me a price that no other dealership nearby could match, and that was it. No attempt to stall for extra options, no promises they couldn't keep. The best part? All I had to do was ask over email for the quote. Coming in person was even better. Usually salesmen try to be friendly in an attempt to woo people for profit. The people at Glendora simply confirmed with me the price they offered online, and simply let me decide "Yes" or "No". They are genuinely friendly and they let the price do the talking. I was literally in and out, which was a welcome relief after having to deal with so many salesmen beforehand. I'm glad I came to Glendora Hyundai, and I recommend this dealership to anyone through the internet sales department!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went in last night to the dealer ship to buy a new...

I went in last night to the dealer ship to buy a new Sonata Limited Turbo, worked out all the details with Steve the sales guy they ran the numbers, my credit and made me an offer. They promised me a car that they were going to bring in from anohter dealership they negotiated with and have it here today by the evening for me. As of 2:22 this afternoon i had not heard from anyone as they had promised me they would call me and keep me posted when the car left and aprox what time it would be here to pick up. i had to call twice this afternoon to try and get an answer ONLY TO FIND OUT THEY DONT HAVE THE CAR !! Not only was i going to get this car but as I walked off the lot I was looking at a second purchase and had them run numbers for me as well. Mike the GM was rude and completly unhelpful and suggested just retruning the $500 deposit I had left last night and not make a deal after all. These guys gave me nothing but the run around and are complete snakes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the first dealer that actually did what they said...

This is the first dealer that actually did what they said they would do. I went to another dealer that did nothing but lie. I was glad to this dealership was honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I shopped around at multiple dealerships before going to...

I shopped around at multiple dealerships before going to Glendora Hyundai, and John Bryant and Vince Hill on the Internet Team were exactly what I needed. No BS. No haggling. No false promises about what was in stock. No making me wait while they talked to their manager. No problems getting a finance deal approved. Best of all, the quote I received via email was better than what other dealerships had offered, and the buying process was cleaner, quicker, more friendly, and more honest than anything I'd experienced previously. I highly recommend you ask for a quote online and then go directly to one of the members on the internet team. Warning: If you just walk in, then you're likely to have to deal with all the haggling that I was able to avoid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the moment we entered the dealership, we were...

From the moment we entered the dealership, we were welcomed by front desk and several other members. John responded to the call that we were there for him within seconds and made us feel very welcomed. He was very friendly and made us feel right at home. He went out to show us the car we had chosen on line and took us for a test drive. He was very informative and explained things in a manner that was easy to understand. At no time did we not feel very welcomed and important. We felt the same when we were taken over to finance and while dealing with the finance person also. We are very happy with our new purchase and treatment we recieved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, free oil change , superb sales man...

Excellent service, free oil change , superb sales man Steve Very happy with dealer, will recommend friends and family. I'm very happy with my new purchase, exceeds expectation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience buying a new car there. Got...

I had a great experience buying a new car there. Got referral from Consumer Report Build and Buy program. Very happy with the buying experience. Got their quote in the email, made an appointment, showed up. They honored the quote without any negotiation. I almost could not believed it since I started out from the Costco car buying program which let me to a dealer that offered me a price quote that was over $3k (!!!!!!!) more than what I paid at Glendora. I am not joking. This transaction saved me over 3 grand serious money. In my case, it was a great experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just bought a new Tucson. The bronze colored one. The...

Just bought a new Tucson. The bronze colored one. The people in the dealership were very helpful, and I was in and out in about an hour. I was quoted a price, and that's the price I paid. I'm glad I didn't read some of those other reviews before I went to this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Avoid this dealership! I do not know how they used to be,...

Avoid this dealership! I do not know how they used to be, but I had to deal with Morris, Mike and Alex. They are dishonest and will try to take advantage of you. Alex acts like he is on your side, perhaps he is torn on what to do himself, but in the end he is still shady. Morris, is flat out rude and condescending (at least to females). Mike can be professional, but can also be extremely prideful and defensive. When I first went there, Morris and Mike were not working with me (being rude, dishonest, etc.). I still wanted to see if I would be approved, but the finance company was closed so they told me they will call me in the morning to let me know if I was approved. In the morning, I received a friendly call from Alex letting me know that I was approved and that I could come in. (They knew I live an hour away). Alex told me Mike and Morris were not in so he could work with me on lowering the numbers as well. When I arrived, Mike and Morris were definitely there, and he had actually raised the numbers (He had straight out lied to me and he didn't even address it or apologize even when I brought it up). I drove an hour out there for nothing. They refused to negotiate and I ended up going to Commerce Hyundai. I saw AMAZING reviews for Ty and Arnold so I decided to check them out. They were amazing, kind, honest, straight up, and worked with me. Everything was very transparent and I didn't feel like I had to figure out what they were trying to play like I had to in Glendora. Please learn from my mistake. I don't want anyone else to get ripped off or tricked there because of the unethical things they practice in Glendora Hyundai. Oh and Commerce Hyundai gave me the deal on the same car that Glendora Hyundai claimed to be "impossible"..don't believe what Glendora tells you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very happy with the excellent price we got on our...

We are very happy with the excellent price we got on our new Sonata. The experience was good with no run around from the salesman or finance manager. We were in and out in record time and Lee didn't try to sell us any extra's nor were any extra's added to the price. My wife and I are experienced car buyer's and we do no put up with any crap. Glendora Hyundai was honest, respectful and professional. We will definitely recommend this Dealer to our Family and Friend's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.