Reviews
Write a reviewUnfortunately my grandma purchased a truck from this place that had transmission issues when she got home. It won’t even move now and she’s put 60 miles on it (driving it home). She lost her husband of 40 years about a month ago. She took his life insurance money to lay him to rest and purchase a truck since he was the sole provider. We had to give her money to put with the truck because she didn’t have enough (meaning she has no money to fix the truck). We went back up 22 hours later (when they opened), asking them to cancel or just negotiate on the truck they sold her and they refused. They told my three year old son he needed to leave the premises because he was digging with a toy excavator. I have never had something happen in my 32 years of life. I am so sad for my grandmother. She has been non stop sad and now she has a truck she purchased yesterday that won’t run with no funds to replace the transmission. My heart is hurt for her. Please don’t purchase from here if you want honesty. 60 mile commute and the truck won’t move now.
Unfortunately my grandma purchased a truck from this place that had transmission issues when she got home. It won’t even move now and she’s put 60 miles on it (driving it home). She lost her husband of 40 years about a month ago. She took his life insurance money to lay him to rest and purchase a truck since he was the sole provider. We had to give her money to put with the truck because she didn’t have enough (meaning she has no money to fix the truck). We went back up 22 hours later (when they opened), asking them to cancel or just negotiate on the truck they sold her and they refused. They told my three year old son he needed to leave the premises because he was digging with a toy excavator. I have never had something happen in my 32 years of life. I am so sad for my grandmother. She has been non stop sad and now she has a truck she purchased yesterday that won’t run with no funds to replace the transmission. My heart is hurt for her. Please don’t purchase from here if you want honesty. 60 mile commute and the truck won’t move now.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We truly are sorry your grandma had to face a problem of such kind, that is the last thing we want to happen to any of our customers, however this is not the true story. first of all, your grandma came yesterday with her husband to purchase a 2012 Ford Truck, they took for a test drive and they took their time checking it out and driving it, nobody rushed them or told them anything they came back and bought it and they were happy with the purchase, we were not aware of any problem it had. you called back that evening and started shouting and saying something has be done or I`ll press charges like you were threatening, I asked to speak with the person involved either your grandma or her husband to see what the issue is exactly, we talked to them and after investigating the issue, turned out its a part called "transmission lead frame with valve body module" can be bought for $130. even thought the vehicles are sold as-is, and they were aware of that upon signing the paperwork, out of good faith, we got to an agreement that I`d send them $500 check in mail, and they were okay with that. You drove the Truck back next day, one hour 15 minute drive back to the dealership, and asked for money back, and you were recording and said you`ll use this in court. salesman over there treated you with nothing but respect, your son was digging with his toy he asked YOU not your son Nicely to stop that cause its gravel and doesn't want to make potholes. I`m really sad you were not honest about the story and about this. I hope you get it fixed with least cost and we wish your grandma best of luck with it.
Great place to get a used car from, staff is knowledgeable and answered all my questions and were easy to deal with
Great place to get a used car from, staff is knowledgeable and answered all my questions and were easy to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's a great app to have to find you a car to download it today
It's a great app to have to find you a car to download it today
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Went to go see a 2011 Grand Cherokee. On Cars.com it was listed at around 6400. After test driving the dealer told me the Cars.com price is the cash price, I was paying cash Somehow after they ran some numbers the price out the door jumped to 9300...for cash out the door. I have never seen such a scam. Would absolutely not recommend this dealership
Went to go see a 2011 Grand Cherokee. On Cars.com it was listed at around 6400. After test driving the dealer told me the Cars.com price is the cash price, I was paying cash Somehow after they ran some numbers the price out the door jumped to 9300...for cash out the door. I have never seen such a scam. Would absolutely not recommend this dealership
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase