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Stivers Ford South

(615 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 464-4194 (877) 464-4194
Used (888) 431-0976 (888) 431-0976
Service (866) 888-7023 (866) 888-7023

Reviews

(615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stivers Ford South from DealerRater.

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Great experience.

Great experience. Short wait. Serviced quickly. Car repaired. Received recommendations on vehicle inspection. Courtesy call for reminder of appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, your satisfaction is our top priority. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Made appointment at 7:15am.

Made appointment at 7:15am. Got checked in quickly and fast service. Service advisor not really cordial to me—but I was very nice to her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Absolutely terrible!

Absolutely terrible! 0/100000 do not recommend any services from the! Go to Chevy and you will be good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 674-6075 at your earliest convenience to discuss how we can turn this experience into a positive one.

Great service and appreciated Corey assistance during my

Great service and appreciated Corey assistance during my visit. Like the fact that I could schedule service online drop off the vehicle and come back next day after everything completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

Great service usually.

Great service usually. A little slow today. I had a problem with the service rep during my service. I will leave her name out. But the Service Director made things right after my schedule visit. Thanks Corey Stavac. I will continue doing business since Corey is now running the service and parts departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great dealership, even better employees!

Great dealership, even better employees! Made the car buying process seamless and stress free. I would highly recommended for any vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service, timely and excellent people.

Great service, timely and excellent people. My back window would not roll down.. they diagnosed it, got my window up and had my parts 2 days later and fixed it. I had the best experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Shane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service is horrible.

Service is horrible. Brand new truck taken in for scheduled maintenance. Technician used tools for replacing a cabin air filter and damaged my dashboard. Luckily I noticed it before I left and brought it to their attention. I’m not a career mechanic and even I know not to use big metal screw drivers to pry against a glovebox. This is the first time I’ve gotten my vehicle back from Union city ford with an issue like this but it was the first time I could prove it. I’m never letting them work on my vehicle again. If you charge a premium price, your work should be premium in quality. Jiffy line would have taken more care and done a better job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Union City. We want the opportunity to turn your experience around. Please reach out to us at (770) 674-6075 at your earliest convenience to discuss how we can turn this experience into a positive one.

Salesman, Jordan help me get the truck I wanted, Ford

Salesman, Jordan help me get the truck I wanted, Ford Maverick. I’m very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I’ve been going here before automation bought it.

I’ve been going here before automation bought it. I have never had any problems, at this dealership. Even to this day. I have always gotten good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!