Reviews
Enjoyed my service with Stivers Ford South during my visit. My service was taken care of in a timely manner with a smile and handshake. Thanks
Enjoyed my service with Stivers Ford South during my visit. My service was taken care of in a timely manner with a smile and handshake. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service visit on your Ford Explorer felt prompt and welcoming is rewarding. Your kind words and five-star rating mean a lot to our service team.
The service was not bad but you can tell theirs not enough mechanics to handle the work load that you guys get. Also you need to lower your prices.
The service was not bad but you can tell theirs not enough mechanics to handle the work load that you guys get. Also you need to lower your prices.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Mobile tech came to my house to fix my recall. He came in did what he needed and was finished in a short period of time.
Mobile tech came to my house to fix my recall. He came in did what he needed and was finished in a short period of time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Ford Bronco is back on the road without delay after our mobile technician completed the recall repair at your home. Knowing you found the service efficient means a lot to our service department.
My sales person‘s name was Ocon. I just wanted to make that clear. My service was fantastic.
My sales person‘s name was Ocon. I just wanted to make that clear. My service was fantastic.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your new Ford F-150 is in great hands. Knowing you found our sales associate’s service outstanding means a lot to our team.
Great service , he took his time and explained everything to me... and told me what other work needed to be done on the vehicle and the price of it
Great service , he took his time and explained everything to me... and told me what other work needed to be done on the vehicle and the price of it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sammy was happy to guide you through every repair recommendation for your Lincoln MKX. Knowing that our clear cost estimates and explanations were helpful means a lot to our service team.
I cannot speak highly enough about my experience at Stivers FORD in Union City, and a huge part of that is thanks to the extraordinary service provided by Lee. From the moment we walked in, Lee made us feel genuinely valued and understood. His professionalism, attention to detail, and sincere enthusiasm for helping us find the perfect vehicle truly set him apart. Lee went above and beyond to ensure every question was answered, every concern addressed, and the entire process was smooth and enjoyable. His dedication, kindness, and expert guidance have left a lasting impression on our family. Because of Lee’s outstanding service, we are not only confident in our decision to purchase our new Ford in December but also inspired to return for future needs. Lee is the kind of representative every dealership dreams of having—his exceptional performance deserves recognition, and I hope he receives the promotion and appreciation he truly deserves. Thank you, Lee, for making this experience unforgettable
I cannot speak highly enough about my experience at Stivers FORD in Union City, and a huge part of that is thanks to the extraordinary service provided by Lee. From the moment we walked in, Lee made us feel genuinely valued and understood. His professionalism, attention to detail, and sincere enthusiasm for helping us find the perfect vehicle truly set him apart. Lee went above and beyond to ensure every question was answered, every concern addressed, and the entire process was smooth and enjoyable. His dedication, kindness, and expert guidance have left a lasting impression on our family. Because of Lee’s outstanding service, we are not only confident in our decision to purchase our new Ford in December but also inspired to return for future needs. Lee is the kind of representative every dealership dreams of having—his exceptional performance deserves recognition, and I hope he receives the promotion and appreciation he truly deserves. Thank you, Lee, for making this experience unforgettable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our team’s dedication and attention to detail made you feel genuinely valued is truly rewarding. We’re glad the service on your Ford Focus was smooth and that every question was fully addressed. Your kind words and five-star rating mean a great deal to our service department, and we look forward to helping your family again.
My experience at the dealership was surprisingly smooth and stress-free. Respectful of my budget and time..
My experience at the dealership was surprisingly smooth and stress-free. Respectful of my budget and time..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the service on your Ford felt smooth and stress-free means a lot to our service department. We’re glad our team could respect your budget and time.
Service team had my car for 20 day's plus and never completed any work for my car. John did not keep me updated on the status of my vehicle. I called multiple times, sometimes someone would answer the phone and other times no answer at all. Times I spoke with someone, asked to speak with John but he never answered or returned my calls. His customer service was horrendous! I decided to decline all requests of service and take my car back. I will not be returning to Stivers Union City location!
Service team had my car for 20 day's plus and never completed any work for my car. John did not keep me updated on the status of my vehicle. I called multiple times, sometimes someone would answer the phone and other times no answer at all. Times I spoke with someone, asked to speak with John but he never answered or returned my calls. His customer service was horrendous! I decided to decline all requests of service and take my car back. I will not be returning to Stivers Union City location!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great and professional sales team. Help me lock down my sons 1st vehicle Hard working
Great and professional sales team. Help me lock down my sons 1st vehicle Hard working
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that our sales team’s professionalism made securing your son’s first vehicle straightforward is rewarding. Thank you for choosing our dealership for your used Volkswagen Golf GTI purchase.
Professional, knowledgeable and very attentive with my issues on my vehicle. Will be back Professional, knowledgeable and very attentive with my issues on my vehicle. Will be back
Professional, knowledgeable and very attentive with my issues on my vehicle. Will be back Professional, knowledgeable and very attentive with my issues on my vehicle. Will be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you found our team’s expertise and attentiveness helpful means a lot to our service department. We appreciate your trust in our service for your Volkswagen Golf GTI, and we look forward to having you back.