Reviews
Very knowledgeable. Very friendly. Not pushy. Listened to what was important 100% recommend to friends and family to visit their and use him
Very knowledgeable. Very friendly. Not pushy. Listened to what was important 100% recommend to friends and family to visit their and use him
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our team’s attentive listening and friendly, pressure-free approach is very rewarding. Knowing you feel confident recommending our service department for Chevrolet Traverse care means a great deal to us.
One week to fix two of the 3 issues - AC and wiper after repeated request for information about AC issue. No batteries in remote fob as requested. 10$ to replace the batteries at a local dealership.
One week to fix two of the 3 issues - AC and wiper after repeated request for information about AC issue. No batteries in remote fob as requested. 10$ to replace the batteries at a local dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Very easy to work with would definitely refer family and friends. Great great great great
Very easy to work with would definitely refer family and friends. Great great great great
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating and for recommending us to your family and friends. We’re glad the purchase of your new Chevrolet 2500 felt easy.
My son and I had a wonderful experience at Glenn. Shawn was a knowledgeable salesperson, and very professional. I would highly recommend making the short drive through the country to Glenn.
My son and I had a wonderful experience at Glenn. Shawn was a knowledgeable salesperson, and very professional. I would highly recommend making the short drive through the country to Glenn.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team enjoyed guiding your family through the purchase of your used GMC Sierra 1500. We’re glad Shawn’s expertise and professionalism stood out to you. Knowing you’d recommend making the country drive to our dealership means a lot to us.
Luke was great and communicated well. He even stayed late to drive us to the other dealership to look at vehicles and answered his phone after hours. He worked to make sure I got a great APR! Luke ensured the vehicle was cleaned and ready and even had it delivered to my home. The only thing I was off put was when I received the vehicle, it did not have the wheel lock key. I mentioned it and was told they used a universal one and was not offered any assistance. Overall, Luke did a great job.
Luke was great and communicated well. He even stayed late to drive us to the other dealership to look at vehicles and answered his phone after hours. He worked to make sure I got a great APR! Luke ensured the vehicle was cleaned and ready and even had it delivered to my home. The only thing I was off put was when I received the vehicle, it did not have the wheel lock key. I mentioned it and was told they used a universal one and was not offered any assistance. Overall, Luke did a great job.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words for Luke, and for taking the time to leave us this wonderful feedback!
Bought used truck that had previous damage that salesman claimed he didn’t know about But dealer had truck for a while and actually sold it twice before
Bought used truck that had previous damage that salesman claimed he didn’t know about But dealer had truck for a while and actually sold it twice before
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
I live 4 hours away and found a vehicle on their website and started communicating with Shawn he was so great with the whole process and this price was right on. Luke helped with showing me the vehicle and how it works and Jordan in financing was wonderful. This small town dealership gives big time service and is worth the drive. I would not hesitate to work with them again. This girl found out that chevys are cheaper in the country.
I live 4 hours away and found a vehicle on their website and started communicating with Shawn he was so great with the whole process and this price was right on. Luke helped with showing me the vehicle and how it works and Jordan in financing was wonderful. This small town dealership gives big time service and is worth the drive. I would not hesitate to work with them again. This girl found out that chevys are cheaper in the country.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found the four-hour drive worthwhile means a lot to our team. Shawn and Luke were happy to assist from finding your new Traverse to showing you its features, and hearing that our finance process met your expectations is rewarding. We appreciate your kind words about our exceptional service and welcome you back anytime.
Brought vehicle in for an 8 AM appointment on a Monday and was pulled. The car wouldn’t be ready until Thursday. Ended up picking up Tuesday evening and had to pay $220 for no resolution only for the check engine light to come on a day or two later.
Brought vehicle in for an 8 AM appointment on a Monday and was pulled. The car wouldn’t be ready until Thursday. Ended up picking up Tuesday evening and had to pay $220 for no resolution only for the check engine light to come on a day or two later.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear this, Lauren. Thank you for bringing it to our attention. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
The dealership was extremely straight forward and welcoming from the very beginning. I arrived very close to closing time and the team stayed and did not rush us until the transactions were complete. Very much will buy my next vehicle here as well.
The dealership was extremely straight forward and welcoming from the very beginning. I arrived very close to closing time and the team stayed and did not rush us until the transactions were complete. Very much will buy my next vehicle here as well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through the purchase of your new Chevrolet Suburban. Knowing that staying late to complete your purchase at your pace made you feel welcome is rewarding. Hearing you’ll choose us again for your next vehicle means a great deal to our team.
I came in looking for a specific vehicle from over an hour away. They gave me a good number on my trade in and worked the deal and financing in a very efficient manner. I was back on the road home with my new Tahoe within almost 90 minutes of setting foot on the lot which is typically unheard of.
I came in looking for a specific vehicle from over an hour away. They gave me a good number on my trade in and worked the deal and financing in a very efficient manner. I was back on the road home with my new Tahoe within almost 90 minutes of setting foot on the lot which is typically unheard of.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that making the trip over an hour was worthwhile is rewarding. We’re glad our team could offer a fair trade-in value and handle the deal and financing on your new Tahoe so you were back on the road in under 90 minutes.