Reviews
Five stars for Edgar, Henry, and Buddy in the service department. I was stranded in Greenville with a flat tire and no wheel lock key, which meant nobody could get the wheel off to put the spare on. After hours of waiting on a tow, my truck finally reached Escude Chevrolet around 5:30 PM, after the service department had already closed. Edgar, the Service Manager, had been on the phone with me throughout the day. Instead of telling me to come back in the morning, he tracked down a wheel lock socket that fit my truck and started pulling the wheel himself. Then he brought out Henry and Buddy, who I believe were already off the clock. They put the spare on, removed the wheel locks from the other three wheels, and replaced them all with standard lug nuts so I would never be stuck like that again. They did not charge me a dime. And they did it fast enough that I made it to the ballpark in time to coach my son's 8U baseball game. (We won 9-8.) This was one of the worst days I've had in a long time, and these three men turned it around. Staying late, solving the problem for good, and asking for nothing in return is the kind of service that earns a customer for life. Thank you, Edgar, Henry, and Buddy.
Five stars for Edgar, Henry, and Buddy in the service department. I was stranded in Greenville with a flat tire and no wheel lock key, which meant nobody could get the wheel off to put the spare on. After hours of waiting on a tow, my truck finally reached Escude Chevrolet around 5:30 PM, after the service department had already closed. Edgar, the Service Manager, had been on the phone with me throughout the day. Instead of telling me to come back in the morning, he tracked down a wheel lock socket that fit my truck and started pulling the wheel himself. Then he brought out Henry and Buddy, who I believe were already off the clock. They put the spare on, removed the wheel locks from the other three wheels, and replaced them all with standard lug nuts so I would never be stuck like that again. They did not charge me a dime. And they did it fast enough that I made it to the ballpark in time to coach my son's 8U baseball game. (We won 9-8.) This was one of the worst days I've had in a long time, and these three men turned it around. Staying late, solving the problem for good, and asking for nothing in return is the kind of service that earns a customer for life. Thank you, Edgar, Henry, and Buddy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leased a 2026 Sterling Gray Blazer! Best service and car I've ever owned. Lots of horsepower and torque!
Leased a 2026 Sterling Gray Blazer! Best service and car I've ever owned. Lots of horsepower and torque!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THE LOWEST PRICES! Can’t emphasize how well they treated me. Fun Environment, Popcorn, Hot Dog, Great Music! 10 out of 10!
THE LOWEST PRICES! Can’t emphasize how well they treated me. Fun Environment, Popcorn, Hot Dog, Great Music! 10 out of 10!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience fixing my recall on my Colorado - they were fast and had a nice lounge.
Great experience fixing my recall on my Colorado - they were fast and had a nice lounge.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchased a 2026 traverse June 1 the brakes failed June 5 while I was driving brand new car with 9 miles very disappointed in this dealership. I told him to please take the car back and put me in a whole different make and model after doing researches this car is known for causing problems and all they worry about is getting money. Frank refused to let me talk to his boss. Man says he gets paid to handle our situation I will be reporting to the Better Business Bureau and report to GM. Our sales person Rich was great and helpful.. I’m very disappointed in Chevrolet I will never do business with this dealership again
Purchased a 2026 traverse June 1 the brakes failed June 5 while I was driving brand new car with 9 miles very disappointed in this dealership. I told him to please take the car back and put me in a whole different make and model after doing researches this car is known for causing problems and all they worry about is getting money. Frank refused to let me talk to his boss. Man says he gets paid to handle our situation I will be reporting to the Better Business Bureau and report to GM. Our sales person Rich was great and helpful.. I’m very disappointed in Chevrolet I will never do business with this dealership again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your negative experience! It's unfortunate the vehicle needed a master cylinder replacement. It seems several solutions were laid out for you including switching into another new vehicle. We are sorry for the inconvenience of the replacement, however cancelling your transaction more than a week later was just not an option. Let us know if there is anything else we can do! Escude Chevrolet 864-385-7000
We're sorry to hear about your lack of understanding in regards to your options! The options presented were; Get a loaner while your vehicle was fixed, Get you into another new vehicle, or trade you out at the 30 day mark required by your approved lender. We're happy to hear that the master cylinder was replaced successfully! Well see you around July 1st should you decide to trade!
Several options, what were the other options because y’all gave me an option to put me in another traverse that is known to break down so yea bs lol
This place upcharged me $14,000 on a new truck. On top of using a lender that I didnt want. Then their employee gets rude because I ask him why my truck thats exactly the same was 14k more. They respond to them fake 5 star reviews but u wont hear a word after they scam you. Glad I got lawyers on retainer.
This place upcharged me $14,000 on a new truck. On top of using a lender that I didnt want. Then their employee gets rude because I ask him why my truck thats exactly the same was 14k more. They respond to them fake 5 star reviews but u wont hear a word after they scam you. Glad I got lawyers on retainer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I had an amazing car buying experience at Escude Chevrolet! From the moment I walked in, the staff was professional, friendly, and truly focused on helping me find the perfect vehicle without any pressure. The entire process was smooth, transparent, and stress-free. The team went above and beyond to answer all my questions, explain every detail, and make sure I was completely comfortable with my purchase. Their customer service and attention to detail really stood out. If you’re looking for a dealership that treats you like family and genuinely cares about their customers, I highly recommend Escude Chevrolet. I couldn’t be happier with my experience and my new vehicle!
I had an amazing car buying experience at Escude Chevrolet! From the moment I walked in, the staff was professional, friendly, and truly focused on helping me find the perfect vehicle without any pressure. The entire process was smooth, transparent, and stress-free. The team went above and beyond to answer all my questions, explain every detail, and make sure I was completely comfortable with my purchase. Their customer service and attention to detail really stood out. If you’re looking for a dealership that treats you like family and genuinely cares about their customers, I highly recommend Escude Chevrolet. I couldn’t be happier with my experience and my new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an amazing experience at Escude Chevrolet! From the moment I walked in, the entire team was welcoming, professional, and truly cared about helping me find the perfect vehicle. The process was smooth, stress-free, and everything was explained clearly from start to finish. The customer service was top-notch, and they went above and beyond to make sure I was comfortable and happy with my purchase. If you’re looking for honest people, great deals, and a dealership that treats you like family, I highly recommend Escude Chevrolet. I couldn’t be happier with my experience!
I had an amazing experience at Escude Chevrolet! From the moment I walked in, the entire team was welcoming, professional, and truly cared about helping me find the perfect vehicle. The process was smooth, stress-free, and everything was explained clearly from start to finish. The customer service was top-notch, and they went above and beyond to make sure I was comfortable and happy with my purchase. If you’re looking for honest people, great deals, and a dealership that treats you like family, I highly recommend Escude Chevrolet. I couldn’t be happier with my experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great Store! Great Selection! Great Staff! Lowest Price out of all local dealers, were willing to help me through out the entire process!
Great Store! Great Selection! Great Staff! Lowest Price out of all local dealers, were willing to help me through out the entire process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor service, I took my 2020z71 silveradotoo to them to replace the transmission, keep my truck for 3 weeks before they finally called me, to tell me my extended warranty company finally approved for the work to be done, mind you I was without a car for three weeks, after another week they called only to tell me that the transmission for my truck was out of stock, and it would be two more weeks before I could get my truck unless I paid them an extra $250 , and they would have it done by the end of the week, so when I told them I couldn't pay an extra $250, the called 2days later saying my truck was ready, they're trying to rip people off, very dishonest dealership
Poor service, I took my 2020z71 silveradotoo to them to replace the transmission, keep my truck for 3 weeks before they finally called me, to tell me my extended warranty company finally approved for the work to be done, mind you I was without a car for three weeks, after another week they called only to tell me that the transmission for my truck was out of stock, and it would be two more weeks before I could get my truck unless I paid them an extra $250 , and they would have it done by the end of the week, so when I told them I couldn't pay an extra $250, the called 2days later saying my truck was ready, they're trying to rip people off, very dishonest dealership
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about your poor experience with service, Camile Birdseye is our Service Director and would love the opportunity to resolve this for you, please call him at 864-238-1185