Reviews
Write a reviewHere is a detailed review about my experience at Purmotive: I online purchased a car from Purmotive and worked with their sales guy, Ryan. After putting down a $2500 deposit to hold the car for one week, I asked Ryan a series of in-depth questions typical of buying any used car, asked for additional pictures / videos and had a pre-purchase inspection done by a recommended third party. All seemed to check out, as Ryan reassured me that the car was immaculate, like "new" other than a single scratch on the driver side fender, had gone through a comprehensive internal inspection, and that they "stood by their cars". Less than 1 month of owning the car, I took to my auto body shop for an oil change and here are the issues: (1) Piggyback ECU tune that was not disclosed; exhaust flaps removed, also not disclosed (2) front control arms leaking hydraulic fluid, likely early failure at only 37k miles (3) full wheel replacement, 2 front wheels had indications of early wear/tear (4) main reservoir coolant leaking, still trying to determine the cause, likely will need to replace coolant system if not more (5) Driver door, very loud rattling over 45 mph, will need dealer to help resolve Despite many of these issues being obvious upon a mechanic's eyeballing, Purmotive is now saying they had no idea about any of the above, and they've not made any offer to help resolve. Would be cautious buying from them.
Here is a detailed review about my experience at Purmotive: I online purchased a car from Purmotive and worked with their sales guy, Ryan. After putting down a $2500 deposit to hold the car for one week, I asked Ryan a series of in-depth questions typical of buying any used car, asked for additional pictures / videos and had a pre-purchase inspection done by a recommended third party. All seemed to check out, as Ryan reassured me that the car was immaculate, like "new" other than a single scratch on the driver side fender, had gone through a comprehensive internal inspection, and that they "stood by their cars". Less than 1 month of owning the car, I took to my auto body shop for an oil change and here are the issues: (1) Piggyback ECU tune that was not disclosed; exhaust flaps removed, also not disclosed (2) front control arms leaking hydraulic fluid, likely early failure at only 37k miles (3) full wheel replacement, 2 front wheels had indications of early wear/tear (4) main reservoir coolant leaking, still trying to determine the cause, likely will need to replace coolant system if not more (5) Driver door, very loud rattling over 45 mph, will need dealer to help resolve Despite many of these issues being obvious upon a mechanic's eyeballing, Purmotive is now saying they had no idea about any of the above, and they've not made any offer to help resolve. Would be cautious buying from them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I’m very satisfied with my experience in dealing with Purmotive. They are a very professional organization and very upfront and knowledgeable of the vehicles they are selling. I highly recommend them.
I’m very satisfied with my experience in dealing with Purmotive. They are a very professional organization and very upfront and knowledgeable of the vehicles they are selling. I highly recommend them.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They reached out to me. I responded back that I was interested in a vehicle, they never contacted me and two days later I got an email from cars.com that the vehicle I was interested in SOLD. Not impressed with their service.
They reached out to me. I responded back that I was interested in a vehicle, they never contacted me and two days later I got an email from cars.com that the vehicle I was interested in SOLD. Not impressed with their service.
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- Buying process
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
If you're on the market for a car, you owe yourself to stop by Purmotive. Especially if a car is more than just a point A to point B proposition for you. They have an amazing collection of cars spanning various possible budgets that you will be glad you took the time to see. You're likely to find a dream car even if dream car wasn't what you were intending at the beginning of your search. Knowledgeable, no pressure sales and straightforward purchase process.
If you're on the market for a car, you owe yourself to stop by Purmotive. Especially if a car is more than just a point A to point B proposition for you. They have an amazing collection of cars spanning various possible budgets that you will be glad you took the time to see. You're likely to find a dream car even if dream car wasn't what you were intending at the beginning of your search. Knowledgeable, no pressure sales and straightforward purchase process.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase