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Ross Downing CDJR

(19 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
New (855) 918-6710 (855) 918-6710
Used (888) 790-7354 (888) 790-7354
Service (866) 513-9859 (866) 513-9859

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ross Downing CDJR from DealerRater.

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The process was quick and easy super nice knowledgeable

The process was quick and easy super nice knowledgeable staff great selection of vehicles and great prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brought truck in for a rattle in front door.

Brought truck in for a rattle in front door. Within a hour they fixed the problem and had me back on the road. Great service dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

There was greasy hand prints all over the front of the

There was greasy hand prints all over the front of the jeep. There was grease on the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

EFFICIENT AND INFORMATIVE.

EFFICIENT AND INFORMATIVE. TOOK CARE OF ALL MY NEEDS IN A TIMELY MANNER. EMPLOYEES WHERE COURTEOUS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy to deal with and everyone was extremely nice-I

Very easy to deal with and everyone was extremely nice-I never felt pressured-I felt like they were there to assist me with the best possible deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealer delivered vehicle filthy.

Dealer delivered vehicle filthy. Brand new truck looked as though they went off roading in it before delivery. Dealer tried to nit honor the $500 military discount. I mentioned no less than 5 times I was AD Military, never once mentioned I needed a code. Once I brought it to their attention they basically said nothing they could do, even thought paperwork had not been signed. Very disappointed. They owned me a full tank of DEF, delived with less than half, when I brought it to their attention they out some in, but was not full.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The folks working there are courtesy and knowledgeable.

The folks working there are courtesy and knowledgeable. The dealership is easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly , helpful prompt service and great

Very friendly , helpful prompt service and great communication. Nice waiting area with coffee provided. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership was great.

The dealership was great. Our sale lady was awesome. She made sure everything was in order. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.