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Victory Toyota Charleston

(138 reviews)
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00am 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (833) 720-6979 (833) 720-6979
Used (866) 983-9024 (866) 983-9024
Service (833) 476-2216 (833) 476-2216

Reviews

(138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Toyota Charleston from DealerRater.

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Great experience, got me the truck I wanted, and were

Great experience, got me the truck I wanted, and were very professional and nice and helpful. I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am grateful that your accounting department let my

I am grateful that your accounting department let my Toyota Scion remain on your lot until I raised the $1015.00 bill. It took about a week and a half to raise the money. Your Service Department was very helpful to me explaining my options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Meghan was really helpful everything went well from

Meghan was really helpful everything went well from working with Meghan to going through the finance dept

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my 2025 Land Cruiser in for a Toyota recall and 10k

Took my 2025 Land Cruiser in for a Toyota recall and 10k mile service. Their version of rotating tires are just moving fronts to back stating they had to be told to cross rotate. Also all my fluids were not checked and topped off at this 10k service. The vehicle had a vibration in the front after the preformed the Toyota recall they blamed it on the cupping of my tires. Mind you to which they have been the only ones to rotate them. Needless to say the suv still has a vibration and my fluids are still low. This is after it was take back for them to review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The very patient employees we worked with, while seeking

The very patient employees we worked with, while seeking a new car, were kind, helpful, knowledgeable, informative & reassuring. We did purchase a lovely 2026 Toyota Sequoia, and we’re grateful for their assistance in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My best experience buying a new car.

My best experience buying a new car. My sales rep Kaitlyn was awesome she was straight with me answered all my questions. She is really good at her job. The finance department was also incredible. He explained all the documents to me and suggested coverages that made sense. Never pressed m e just allowed me to make an informed decision. I have bought several vehicles over the years this was by far the best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All employees were very kind and accommodating.

All employees were very kind and accommodating. Enjoyed a stress free and low pressure buying experience. Levi was great to work with!! He thoroughly explained features of my new Toyota and made the buying process stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rob Gilkey was Awesome highly recommend!

Rob Gilkey was Awesome highly recommend!!! Great overall experience look forward to working with Victory in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got scammed on a package deal I selected for my car and

Got scammed on a package deal I selected for my car and had to pay for an oil change and tire rotation that was supposed to be free till 60,000 miles so now I’m thinking about getting a lawyer and sueing for way more then what a free oil change would’ve cost like I was supposed to get

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seem to be well organized.

Seem to be well organized. They get you in at your scheduled appointment time. Appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.