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Victory Toyota Charleston

(137 reviews)
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00am 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (833) 720-6979 (833) 720-6979
Used (866) 983-9024 (866) 983-9024
Service (833) 476-2216 (833) 476-2216

Reviews

(137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Toyota Charleston from DealerRater.

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Excellent customer service Took care of something they

Excellent customer service Took care of something they had never seen before without any reservations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership is wonderful and keeps you informed of the

The dealership is wonderful and keeps you informed of the status of your maintenance and repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very friendly and I was very happy with the

They were very friendly and I was very happy with the deal we made in the end. I would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sean, our sales guy and the rest of the employees, Mike

Sean, our sales guy and the rest of the employees, Mike and Mitch, were fantastic to work with and professional and personable! Definitely go to Victory Toyota and ask for Sean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Job is well done.

Job is well done. People are very nice particularly the front desk personnel. They kept my 13 years old car running nicely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kaitlyn is a very friendly sales person.

Kaitlyn is a very friendly sales person. She knows her vehicles, and will do anything she can to make her customers happy. Everyone we felt with was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable employees.

Knowledgeable employees. They listen to your vehicle questions and answer. Work well together. The best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I waited an hour and a half on an oil change and it’s way

I waited an hour and a half on an oil change and it’s way over priced. So don’t worry I won’t be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would’ve liked for someone to have shown us the vehicle

I would’ve liked for someone to have shown us the vehicle and setup once it arrived. They handed us the keys and that was it. No walk around, no help setting up Bluetooth, our devices, nothing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was nice and helpful with any questions.

Everyone was nice and helpful with any questions. It was a pleasure dealing with them..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.