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CarMax Alliance

(31 reviews)
Visit CarMax Alliance
Sales hours: 11:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 11:00am–8:00pm 8:00am–5:00pm
Tuesday 11:00am–8:00pm 8:00am–5:00pm
Wednesday 11:00am–8:00pm 8:00am–5:00pm
Thursday 11:00am–8:00pm 8:00am–5:00pm
Friday 11:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(877) 758-3713 (877) 758-3713

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2024.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Service center

Phone number (877) 758-3713

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Alliance from DealerRater.

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They made itso easy to buy a car. I was able to do most of my communicating online or text which is good for me. They were willing to work with me and I found them very honest. I got answers to my concerns within an hour.

They made itso easy to buy a car. I was able to do most of my communicating online or text which is good for me. They were willing to work with me and I found them very honest. I got answers to my concerns within an hour.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience was amazing! I worked with Jayden and he made this process super easy. He was very professional and handled everything really quick. We got in and out within 90 minutes and left with a car! Give that man a promotion!

My experience was amazing! I worked with Jayden and he made this process super easy. He was very professional and handled everything really quick. We got in and out within 90 minutes and left with a car! Give that man a promotion!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Destiny, Izzy, and Madgna (those name spellings are probably so wrong :( ) Were amazing! They were friendly, patient and were quick to answer any questions I had. After the test drive with Izzy, he actually looked up other cars that I was also considering but as soon as I returned home, I decided to buy.... Madgna had all the paperwork and financing completely done and set up a time to go in in under an hour! Destiny was amazing and got me in and out in under an hour as well. The manager also came over to see me off after wards, Everyone went above and beyond!

Destiny, Izzy, and Madgna (those name spellings are probably so wrong :( ) Were amazing! They were friendly, patient and were quick to answer any questions I had. After the test drive with Izzy, he actually looked up other cars that I was also considering but as soon as I returned home, I decided to buy.... Madgna had all the paperwork and financing completely done and set up a time to go in in under an hour! Destiny was amazing and got me in and out in under an hour as well. The manager also came over to see me off after wards, Everyone went above and beyond!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Customer Service was great ! I wish I would have put down more than $200 so my pmts wouldn’t have been $851 . And an interest rate of 24%. I didn’t understand why when I’ve been on my job 10 yrs and make 5k a month. But I needed a car after my wreck and didn’t have time to shop around. . But again the Customer Service was great

Customer Service was great ! I wish I would have put down more than $200 so my pmts wouldn’t have been $851 . And an interest rate of 24%. I didn’t understand why when I’ve been on my job 10 yrs and make 5k a month. But I needed a car after my wreck and didn’t have time to shop around. . But again the Customer Service was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They was truly awesome and pretty quick. The experience was great, love them, will be back in the future.

They was truly awesome and pretty quick. The experience was great, love them, will be back in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Great place to buy a car! Great staff who are helpful and willing to go the extra mile to make sure you have a great experience. Destiny is an awesome staff member!!!

Great place to buy a car! Great staff who are helpful and willing to go the extra mile to make sure you have a great experience. Destiny is an awesome staff member!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Destiny, Aurel and Aurel’s team who has helped us have been so kind and professional. This was our first buy from CarMax and so far we would definitely consider it again! Thank you to all of them

Destiny, Aurel and Aurel’s team who has helped us have been so kind and professional. This was our first buy from CarMax and so far we would definitely consider it again! Thank you to all of them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The entire experience was seamless and easy with purchasing my new F-150. Everyone was friendly and helped answer all my questions. I would highly recommend using CarMax for a used vehicle purchase. They are much easier to work with than a typical car dealership. Thanks!

The entire experience was seamless and easy with purchasing my new F-150. Everyone was friendly and helped answer all my questions. I would highly recommend using CarMax for a used vehicle purchase. They are much easier to work with than a typical car dealership. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great! I will recommend to my friends. Much better than a car thanks for everything

Great! I will recommend to my friends. Much better than a car thanks for everything

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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LD and Ozzie were great! This is my second vehicle bought from CARMAX and I will continue with them in the future. Both LD and Ozzie made me feel important and bent over backwards to accommodate my needs. They even went the extra mile when I needed a FOB reprogrammed. I also had a trade in and was given an excellent price on the vehicle and used the service department. I highly recommend CARMAX and LD and Ozzie in particular if you go there.

LD and Ozzie were great! This is my second vehicle bought from CARMAX and I will continue with them in the future. Both LD and Ozzie made me feel important and bent over backwards to accommodate my needs. They even went the extra mile when I needed a FOB reprogrammed. I also had a trade in and was given an excellent price on the vehicle and used the service department. I highly recommend CARMAX and LD and Ozzie in particular if you go there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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