Reviews
I would definitely recommend Austin if you are looking to buy a car. He works hard to make sure you leave with exactly what you want.
I would definitely recommend Austin if you are looking to buy a car. He works hard to make sure you leave with exactly what you want.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Your recommendation of Austin shows how dedicated he is to matching each customer with the right vehicle. Knowing he helped you secure the perfect used Chevrolet Trax is rewarding for our team.
Amazing experience! Top of the line customer service! I would highly recommend Austin at Honeycar. He helped me find the perfect family SUV
Amazing experience! Top of the line customer service! I would highly recommend Austin at Honeycar. He helped me find the perfect family SUV
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Austin could help you find the perfect used Hyundai Palisade for your family. Hearing that you had an amazing experience and would highly recommend Austin means a lot to our team.
I had a fantastic experience. They were very helpful and made sure I was taken care of. Thanks for everything!
I had a fantastic experience. They were very helpful and made sure I was taken care of. Thanks for everything!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words! We’re glad to hear you had a fantastic experience with us. Taking care of our customers is always our priority, and we truly appreciate you choosing HoneyCar Roanoke. Enjoy your new ride, and please don’t hesitate to reach out if you ever need anything!
Such a cool concept! Love seeing something like this available in the Roanoke area. Excited to see it grow!
Such a cool concept! Love seeing something like this available in the Roanoke area. Excited to see it grow!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the support! We’re excited to be part of the Roanoke community and bring a different kind of car-buying experience to the area. We appreciate the kind words and look forward to continuing to grow and serve our community!
Worked with Nick Rambo! Awesome manager to deal with! In fact I will buy a car from him in the future as well! Thanks for selling me 2 silverados
Worked with Nick Rambo! Awesome manager to deal with! In fact I will buy a car from him in the future as well! Thanks for selling me 2 silverados
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the awesome review and for trusting us with the purchase of both Silverados! I truly appreciate your business and the opportunity to help you find the right trucks. It means a lot to know you’d come back to work with me again. Enjoy both Silverados, and I look forward to working with you on your next vehicle! — Nick Rambo General Sales Manager | HoneyCar Roanoke
Awesome experience working with Nick Rambo. Super nice guy and did what was needed to get me in a car when I needed it the most. If nobody else can help you, no need to fear, Mr Rambo is here
Awesome experience working with Nick Rambo. Super nice guy and did what was needed to get me in a car when I needed it the most. If nobody else can help you, no need to fear, Mr Rambo is here
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! It was a pleasure working with you, and I’m glad we were able to get you into a vehicle when you needed it most. At HoneyCar Roanoke, we always do our best to find solutions and make things happen for our customers. I truly appreciate your trust and support. Enjoy your new ride! — Nick Rambo General Sales Manager | HoneyCar Roanoke
Sold me a problematic vehicle, then responded with rudeness, defensiveness, condescension, and zero accountability. Avoid HoneyCar.
Sold me a problematic vehicle, then responded with rudeness, defensiveness, condescension, and zero accountability. Avoid HoneyCar.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Czarkgar, we’re sorry to hear that your experience with HoneyCar Roanoke did not meet your expectations. We take customer concerns seriously and never want anyone to feel that their concerns are being dismissed or handled unprofessionally. We would appreciate the opportunity to learn more about your situation, review the concerns with your vehicle, and work toward a better understanding of what happened. Please contact me directly at 540-585-4411 so I can personally look into this matter. Nick Rambo General Sales Manager HoneyCar Roanoke 540-585-4411
Very slick operators, smooth, gushy, but overpriced and disorganized. Gave a sloppy state inspection by their shop and overlooked bad front control arm bushings and tires, plus cleared a check engine light without fixing the problem. They lost the registration and never sent it to VDOT and it took 2 1/2 months to get tags. I tried to get the owner involved and he never returned my call! I would be very careful buying a used car from HoneyCar!
Very slick operators, smooth, gushy, but overpriced and disorganized. Gave a sloppy state inspection by their shop and overlooked bad front control arm bushings and tires, plus cleared a check engine light without fixing the problem. They lost the registration and never sent it to VDOT and it took 2 1/2 months to get tags. I tried to get the owner involved and he never returned my call! I would be very careful buying a used car from HoneyCar!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. As the General Sales Manager, I’m disappointed to hear that your experience did not meet the level of service we expect to provide our customers. The concerns you’ve raised regarding the vehicle’s inspection, the registration and tag process, and your attempts to reach management are serious, and I understand why they would be frustrating. We take these matters seriously and would appreciate the opportunity to review what happened and address any outstanding concerns directly. Please reach out to me at your convenience so I can personally look into your experience and work toward a resolution. While we may not be able to address every detail of a customer’s experience in a public forum, we are committed to listening, taking responsibility where appropriate, and continually improving our processes. Thank you again for bringing these concerns to our attention. Nick Rambo General Sales Manager HoneyCar Roanoke 540-585-4411
This is a very shady dealership, run! The salesman are very shady and dishonest, do not trust them.
This is a very shady dealership, run! The salesman are very shady and dishonest, do not trust them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Run, this is a very shady dealership. Do not trust these guys, they are scammers.
Run, this is a very shady dealership. Do not trust these guys, they are scammers.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase