Reviews
Was told CVT transmission service was $460. I can live with that. I brought the car in and told them what was happening, cvt shudders after 60 miles of driving in 90+ degree temps and I want the CVT fluid changed. I understand what is involved, Just don't have access to Subaru SSM software, or a way to keep the fluid between 90 and 115 and why I asked the price before starting this venture. When I picked up the car, the service person was nowhere to be found to talk about this. I had to go, so someone else checked me out. I was charged an additional $205 dollars for a tech to drive my car to tell me that they couldn't find an issue, but they went ahead and did a fluid change. I didn't ask them to try and replicate the issue. That's not possible unless you drive it over 60 miles in really hot temps and I told them that. This is why I asked for a CVT fluid drain/fill. So, basically I was charged labor for the service and additional $205 for someone to drive my car around. Whatever...bought one car as Koby and another when it changed hands to Tameron. What happened to Koby, they were awesome and I never felt ripped off.
Was told CVT transmission service was $460. I can live with that. I brought the car in and told them what was happening, cvt shudders after 60 miles of driving in 90+ degree temps and I want the CVT fluid changed. I understand what is involved, Just don't have access to Subaru SSM software, or a way to keep the fluid between 90 and 115 and why I asked the price before starting this venture. When I picked up the car, the service person was nowhere to be found to talk about this. I had to go, so someone else checked me out. I was charged an additional $205 dollars for a tech to drive my car to tell me that they couldn't find an issue, but they went ahead and did a fluid change. I didn't ask them to try and replicate the issue. That's not possible unless you drive it over 60 miles in really hot temps and I told them that. This is why I asked for a CVT fluid drain/fill. So, basically I was charged labor for the service and additional $205 for someone to drive my car around. Whatever...bought one car as Koby and another when it changed hands to Tameron. What happened to Koby, they were awesome and I never felt ripped off.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
A great buying experience overall and Chris was great to work with there. Ended up in a 2026 Crosstrek Premium.
A great buying experience overall and Chris was great to work with there. Ended up in a 2026 Crosstrek Premium.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very disappointed, they have slimy salesmen who don't care about the law. Take your business literally anywhere else if you can.
Very disappointed, they have slimy salesmen who don't care about the law. Take your business literally anywhere else if you can.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Since Tamaron took over from the last dealer, everything is so much improved. I deal with Brittany White and it feels like she takes a particular interest in my needs. The dealership is well maintained from the offices, showrooms and the workshop. I always know my car and I will be well taken care of.
Since Tamaron took over from the last dealer, everything is so much improved. I deal with Brittany White and it feels like she takes a particular interest in my needs. The dealership is well maintained from the offices, showrooms and the workshop. I always know my car and I will be well taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and timely. I feel confident when the car leaves this dealership. Keep up the good work.
Professional and timely. I feel confident when the car leaves this dealership. Keep up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department, keeps me well informed of what is going on. The waiting area is very comfortable.
Great service department, keeps me well informed of what is going on. The waiting area is very comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Salesperson was excellent until I came in to finalize sale. Then the price was raised $2,000 and I was charged $500 for a car on lot. I was not provided basic warranty information or total cost of each extended warranty. Drivers license office and loan office was given inaccurate information on cost of car. To this day over a month after sale, this has not been corrected.
Salesperson was excellent until I came in to finalize sale. Then the price was raised $2,000 and I was charged $500 for a car on lot. I was not provided basic warranty information or total cost of each extended warranty. Drivers license office and loan office was given inaccurate information on cost of car. To this day over a month after sale, this has not been corrected.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Great staff everyone was friendly. The best car buying experience ever! I love my first Suburu!
Great staff everyone was friendly. The best car buying experience ever! I love my first Suburu!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful in finding the right car for me. Going from the salesman to finance was quick and easy. 10/10.
Very helpful in finding the right car for me. Going from the salesman to finance was quick and easy. 10/10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding customer service both at the dealership and the follow-up after the purchase. Dylan, Jacob and Alyssa made me feel as if I was part of the family.
Outstanding customer service both at the dealership and the follow-up after the purchase. Dylan, Jacob and Alyssa made me feel as if I was part of the family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car