Reviews
Since I was worried about traffic for an early morning appointment, I actually arrived fairly early for my service appointment. Not deterred, they quickly completed my paperwork and took my vehicle in. The service was quick and I was back on the road in record time.
Since I was worried about traffic for an early morning appointment, I actually arrived fairly early for my service appointment. Not deterred, they quickly completed my paperwork and took my vehicle in. The service was quick and I was back on the road in record time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Richard! I’m pleased to hear that your service appointment went smoothly and that you were back on the road quickly. At Quality Chevrolet, we strive to make every visit efficient and pleasant. We look forward to serving you again soon! Lewis Singleterry III General Manager [email protected]
Amazing Fast and reliable. I was shocked and rent a car. I returned car one day earlier. Thanks.
Amazing Fast and reliable. I was shocked and rent a car. I returned car one day earlier. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome review! I’m happy to hear that you found our service at Quality Chevrolet to be fast and reliable. Your feedback means a lot to us, and we hope to see you again for your future needs. Safe travels! Lewis Singleterry III General Manager [email protected]
Very respectful. Took good care of me Very respectful. Took good care of me. Would recommend Quality Chevrolet to everyone
Very respectful. Took good care of me Very respectful. Took good care of me. Would recommend Quality Chevrolet to everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! I'm thrilled to hear that you felt respected and well taken care of during your visit to Quality Chevrolet. Your recommendation means a lot to us, and we look forward to seeing you again soon. Lewis Singleterry III General Manager [email protected]
I had a wonderful experience at Quality Chevrolet. Everyone was very pleasant, answered all my questions, and worked quickly so I could go home with my new car.
I had a wonderful experience at Quality Chevrolet. Everyone was very pleasant, answered all my questions, and worked quickly so I could go home with my new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your comments are greatly appreciated! I am delighted to hear that you had a wonderful experience at Quality Chevrolet. We strive to provide excellent service, and it's great to know we was able to assist you effectively. Enjoy your new car, and we look forward to seeing you again soon! Lewis Singleterry III General Manager [email protected]
very busy so appointment time wasn't accurate. Had hoped to have the usual complimentary car wash but I guess they were too busy. Actual needed work was fine however.
very busy so appointment time wasn't accurate. Had hoped to have the usual complimentary car wash but I guess they were too busy. Actual needed work was fine however.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Quality Chevrolet Escondido! While it is wonderful to hear that the necessary work was completed to your satisfaction, your feedback regarding the appointment timing and the complimentary car wash has been carefully noted. Addressing those details is essential to ensuring a seamless experience. We truly appreciate you bringing this to our attention, and please feel free to reach out directly if there is anything else we can do for you. We look forward to providing an even smoother visit next time! Lewis Singleterry III General Manager [email protected]
Customer service is lacking and my new vehicle has many more problems that it should. I get very limited answers and keep having issues. Would get rid of my vehicle if I could and go a different brand and would not go back to this location in the future.
Customer service is lacking and my new vehicle has many more problems that it should. I get very limited answers and keep having issues. Would get rid of my vehicle if I could and go a different brand and would not go back to this location in the future.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Ben. I understand your concerns regarding customer service and the issues you've experienced with your new vehicle. At Quality Chevrolet, we strive to address all customer inquiries and ensure satisfaction. I encourage you to reach out to me directly to assist you further and ensure a better experience moving forward. Your insights are valuable to me, and I appreciate you taking the time to share them. Lewis Singleterry III General Manager [email protected]
Efficient, professional, helpful, timely He got me in right away and had the car ready for pickup by the time I needed it
Efficient, professional, helpful, timely He got me in right away and had the car ready for pickup by the time I needed it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you found our service at Quality Chevrolet to be efficient and professional. It's great to know we could get your car ready for you in a timely manner. I appreciate your feedback, and we look forward to assisting you again in the future! Lewis Singleterry III General Manager [email protected]
Dealership always has friendly employees, clean environment, coffee water, Wi-Fi comfortable seating always enjoy this dealership
Dealership always has friendly employees, clean environment, coffee water, Wi-Fi comfortable seating always enjoy this dealership
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, David! I’m glad to hear that you enjoy the friendly atmosphere and amenities at Quality Chevrolet. Your positive experience means a lot to us. We look forward to seeing you again soon and earning that 5-star rating on your next visit! Lewis Singleterry III General Manager [email protected]
Picking up my truck from service and landed up trading my truck for a new one. The person that helped me and convince me was Miguel Anaya.
Picking up my truck from service and landed up trading my truck for a new one. The person that helped me and convince me was Miguel Anaya.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Denise! I’m excited to hear that Miguel was able to assist you in trading your truck for a new one. At Quality Chevrolet, our team strives to provide excellent service, and it's great to know that you had a positive experience. We look forward to seeing you again soon! Lewis Singleterry III General Manager [email protected]
He is very patient and answered all my questions; he helped me with a check-engine light and gave me advice on how to keep my truck in top condition.
He is very patient and answered all my questions; he helped me with a check-engine light and gave me advice on how to keep my truck in top condition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Sergio! I’m thrilled to hear that you had an excellent experience at Quality Chevrolet. It's great to know that Josh and our cashier provided you with friendly service and completed your truck's work ahead of schedule. I appreciate your kind words, and we look forward to seeing you again soon! Lewis Singleterry III General Manager [email protected]