Reviews
They were prompt and friendly It is convenient to leave my vehicle, receive updates and pick up same day. It would be nice to have had it washed
They were prompt and friendly It is convenient to leave my vehicle, receive updates and pick up same day. It would be nice to have had it washed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly, low impact They took care of my car, were prompt and friendly Thanks
Fast, friendly, low impact They took care of my car, were prompt and friendly Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Juan kept me up to date on how the repairs were going on my Bolt. When the car was done and I paid the bill at the cashier it took over 10 minutes to retrieve the car. That was after I asked twice for the car. They were also supposed to charge the car but when Chris bought the car up it hadn't been charged at all. Chris said whoever tried to charge the car put it on the charger that wasn't working. Chris said he would put it on the fast charger since I was taking a trip to LA that afternoon. When Chris bought the car back up it was charged to almost 90%. That really saved me because I made the round trip without having to charge the car in LA. So a big shout out to Chris.
Juan kept me up to date on how the repairs were going on my Bolt. When the car was done and I paid the bill at the cashier it took over 10 minutes to retrieve the car. That was after I asked twice for the car. They were also supposed to charge the car but when Chris bought the car up it hadn't been charged at all. Chris said whoever tried to charge the car put it on the charger that wasn't working. Chris said he would put it on the fast charger since I was taking a trip to LA that afternoon. When Chris bought the car back up it was charged to almost 90%. That really saved me because I made the round trip without having to charge the car in LA. So a big shout out to Chris.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with me, Peter. I'm glad to hear that Juan kept you updated on the repairs for your Chevrolet Bolt, and I appreciate your feedback regarding the wait time and charging situation. It's great to know that Chris was able to assist you and ensure your car was ready for your trip to LA. Your insights are valuable to us as we strive to improve our services at Quality Chevrolet Escondido. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Buying my new vehicle at Quality Chevrolet was smooth, positive and an overall great experience.
Buying my new vehicle at Quality Chevrolet was smooth, positive and an overall great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review, Christina! I’m pleased to hear that your experience buying your new vehicle at Quality Chevrolet was smooth and positive. I appreciate your feedback, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I went for an oil change and was in and out within an hour My car was checked out and received recommendations
I went for an oil change and was in and out within an hour My car was checked out and received recommendations
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! I’m glad to hear that your oil change went smoothly and that you were in and out within an hour at Quality Chevrolet Escondido. I appreciate your trust in us for your vehicle's needs, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
We met Mikail when we arrived and he showed us the Silverado we were looking for. The entire process with Mikail, Junior, and Sandra was one of the most stress-free and simple vehicle purchases we have ever made.
We met Mikail when we arrived and he showed us the Silverado we were looking for. The entire process with Mikail, Junior, and Sandra was one of the most stress-free and simple vehicle purchases we have ever made.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Matt! I'm thrilled to hear that your experience with Mikail, Junior, and Sandra at Quality Chevrolet Escondido was stress-free and simple. It’s great to know you found the Chevolet Silverado you were looking for. I appreciate your feedback and we hope to assist you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
From the moment I walked into the business, I was greeted with big smiles and helpful attitudes. The entire staff at quality Chevrolet or nothing short of amazing EDDIE with my salesman Junior was the manager and JOHN was the finance manager who all were very helpful to make my buy an experience as quick as possible five stars everybody thank you so much.
From the moment I walked into the business, I was greeted with big smiles and helpful attitudes. The entire staff at quality Chevrolet or nothing short of amazing EDDIE with my salesman Junior was the manager and JOHN was the finance manager who all were very helpful to make my buy an experience as quick as possible five stars everybody thank you so much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! I’m thrilled to hear that you had such a positive experience at Quality Chevrolet Escondido. It’s wonderful to know that Eddie, Junior, and John made your purchase process smooth and enjoyable. I appreciate your support, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Juan is great. He anticipates my questions & answers them Love having him as my service person
Juan is great. He anticipates my questions & answers them Love having him as my service person
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your lovely feedback, Karen! I’m glad to hear that you had a great experience with Juan at Quality Chevrolet Escondido. It’s fantastic that he anticipates your questions and provides excellent service. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Came in to get oil changed and the service advisor noticed a possible issue with car which he had a technician look into. The technician found a problem and took care of it. All in a timely manner. Very pleased.
Came in to get oil changed and the service advisor noticed a possible issue with car which he had a technician look into. The technician found a problem and took care of it. All in a timely manner. Very pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that our service advisor was able to spot the issue and that our technician took care of it promptly. At Quality Chevrolet Escondido, we strive to provide excellent service and ensure our customers leave satisfied. I appreciate your feedback and we look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The required add-ons ($6K) that are non-negotiable on top of the purchase price was a huge disappointment. Most notably, the required Reviver plate that has been a nightmare to configure, still not working after several weeks because it wasn't installed correctly by the dealer. Sales staff could smile more or at least pretend as if they enjoy their jobs. Overall, I would not recommend.
The required add-ons ($6K) that are non-negotiable on top of the purchase price was a huge disappointment. Most notably, the required Reviver plate that has been a nightmare to configure, still not working after several weeks because it wasn't installed correctly by the dealer. Sales staff could smile more or at least pretend as if they enjoy their jobs. Overall, I would not recommend.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention, Tristan. I understand your concerns regarding the required add-on costs during your purchase and the installation experience you described with the Reviver plate. At Quality Chevrolet, our goal is to ensure customers receive clear information about any required items and that installed equipment is properly set up at the time of delivery. Feel free to connect with me directly if you’d like to go over this further. We are committed to improving how add-ons and accessory installations are handled moving forward. Lewis Singleterry III General Manager Lewiss@QualityChevy.com