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Hessert Chevrolet of Cherry Hill

(31 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (877) 542-7145 (877) 542-7145
Used (855) 371-8225 (855) 371-8225
Service (855) 358-3444 (855) 358-3444

Reviews

(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hessert Chevrolet of Cherry Hill from DealerRater.

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Worked with me to achieve my goal gave me the deal I

Worked with me to achieve my goal gave me the deal I needed. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hessert Chevrolet of Cherry Hill. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

So appreciative of the help from Ryan M in service.

So appreciative of the help from Ryan M in service. He always helps with my appointments and getting me in when I need something!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Hessert Chevrolet of Cherry Hill, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

The customer service is great A1 but the wait for your

The customer service is great A1 but the wait for your vehicle is ridiculous. Need to improve on wait time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hessert Chevrolet of Cherry Hill. We appreciate your business and hope to see you again!

Brought my car in at 9:15am and it sat there all day

Brought my car in at 9:15am and it sat there all day without being looked at. There was ZERO communication, no one called me to let me know what was going on. I ended up having to rent a car at the end of the day. Had to get my car towed to another shop, and all it was in the end was I needed a new battery. Never again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

I just love this dealership, from sales to service,

I just love this dealership, from sales to service, everyone is always so friendly, helpful, fair and professional. I really loved my salesman Roland Haines. He was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hessert Chevrolet of Cherry Hill. We look forward to having you as one of our valued customers for many more years to come!

The dealer was great and so was the service dept.

The dealer was great and so was the service dept. Great customer service always smiles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hessert Chevrolet of Cherry Hill.

Great attitude, very knowledgeable, explaining problems

Great attitude, very knowledgeable, explaining problems in great detail, friendly as friendly can get Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Staff and sales at the dealership was great.

Staff and sales at the dealership was great. Great service and they treat with respect. Will recommend to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. Jose, Edwin, and Jermiah are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

The experience was great both with sales and service

The experience was great both with sales and service departments. I’ll definitely recommend folks to come see Ben Bangura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hessert Chevrolet of Cherry Hill. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sales person vey polite and informative.

Sales person vey polite and informative.Took time to explain things . Explained this process to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hessert Chevrolet of Cherry Hill. We appreciate your business and hope to see you again soon!