Reviews
Write a reviewTerrible experience—avoid this dealership. They completely failed to honor the CarBravo certified warranty on my truck. Within just 3 to 5 days of the original purchase, I brought up multiple issues that needed to be addressed—things that were explicitly discussed and agreed upon at the time of sale. Despite this, they flat-out refused to pay for repairs that were clearly covered under the warranty. The service department is completely untrustworthy. Their technicians are B-techs at best, and they literally just clear diagnostic codes without fixing the underlying issues just so the truck looks good on the dashboard when you pick it up. To make matters worse, the buying process itself was a mess. They rushed us through the paperwork, and the employees were completely detached and indifferent. Trying to get ahold of anyone after the fact is impossible; they will not answer the phones, they refuse to return phone calls, and when you do get someone, they are incredibly rude. Save yourself the headache and take your business elsewhere. They are quick to push you through the sale, but they completely abandon you and resort to shady service tactics the second you walk out the door.
Terrible experience—avoid this dealership. They completely failed to honor the CarBravo certified warranty on my truck. Within just 3 to 5 days of the original purchase, I brought up multiple issues that needed to be addressed—things that were explicitly discussed and agreed upon at the time of sale. Despite this, they flat-out refused to pay for repairs that were clearly covered under the warranty. The service department is completely untrustworthy. Their technicians are B-techs at best, and they literally just clear diagnostic codes without fixing the underlying issues just so the truck looks good on the dashboard when you pick it up. To make matters worse, the buying process itself was a mess. They rushed us through the paperwork, and the employees were completely detached and indifferent. Trying to get ahold of anyone after the fact is impossible; they will not answer the phones, they refuse to return phone calls, and when you do get someone, they are incredibly rude. Save yourself the headache and take your business elsewhere. They are quick to push you through the sale, but they completely abandon you and resort to shady service tactics the second you walk out the door.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Frother, we have no record of your visit at the dealership. We also received this exact review from a "Jason Craumer" on a different site, whom we have no record of either. If you have actually had a poor experience at Rick Weaver Chevrolet, we'd appreciate hearing from you on the phone so we can rectify the situation. If you've reviewed the wrong dealership, could you please remove the review?
Sir, we would never harass anyone. We have hired someone to answer phones but are currently without that staff role filled. We can't understand the problem or try to resolve it without the customer details of the deal. Please call the dealership (814) 734-1648 and ask to speak with the General Manager, Paul Schroeck.
Oh no I have bought a vehicle from you but I'm not stupid enough to actually use my real name so that you can harass me I have had somebody else post for me to help keep my identity online hidden I have called your dealership and been told that you would get back to me at three times and 90% of the other time I can't get through to anybody or I leave a message and never hear back so I ended up footing the bill at another dealership to have my vehicle repaired I've also been in contact with the Pennsylvania attorney general over this