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Mountain View Honda

(250 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30pm–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 301-0450 (866) 301-0450
Used (866) 301-0468 (866) 301-0468
Service (866) 301-0474 (866) 301-0474

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain View Honda from DealerRater.

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Gabriel was a top tier salesman during my vehicle

Gabriel was a top tier salesman during my vehicle process. His professionalism and Honda knowledge is unmatched. Prior to visiting Mountain View, my wife and I viewed vehicles at Honda of Cleveland, but ultimately left after not being greeted after walking the lot for 15 minutes as suspected employees wearing Honda polos were seated in a picnic area socializing were too occupied to approach us. This was not the case for Mountain View, as Gabriel approached us just a couple minutes after exiting our vehicle. The General Manager Tara Strickland assisted in explaining options to us and we never felt pressured to sign anything. During the financial portion, Christian Olvera took his time and broke down all the warranty options. He wasn't too pushy and made sure we had the products that fit our needs and plans for the future. Michelle took her time walking us through the features of the vehicle and it was clear she was genuinely excited for us. We got a speed run that saved us a lot of time Googling or watching YouTube videos. We were especially impressed because she wasn't our salesperson and had nothing to gain from going above and beyond to explain the features purely out of passion for the brand. I would highly recommend buying from Mountain View Honda. They gave us a fair deal and didn't keep us sitting around forever. The process was straight forward and seamless from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin and the team at mountain view are the best in the

Kevin and the team at mountain view are the best in the game! They provide superior customer service from the moment you step foot on their lot. It was very relaxing experience for once. They had everything ready for me when I arrived and kept their promises for everything we spoke about over the phone. I couldn't be more happier with my purchase. Thanks guys keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased a brand new Honda Accord from Mtn View Honda.

I purchased a brand new Honda Accord from Mtn View Honda. I have to say that the entire process was so easy! Bradley was wonderful as were the other folks who helped us out. I would highly recommend this dealership to anyone looking to purchase a vehicle! Fantastic experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time having my truck serviced at Mtn View Honda.

First time having my truck serviced at Mtn View Honda. Service was very friendky and was pretty fast. They kept me informed thru the process and did a recall check and found there was a recall on my truck that previous service at another dealer failed to detect or notify me of. Was pleased with the coupons available and the Service Rewards program. Will definately use service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tienen Buena calidad de suv carros y trocas y son muy

Tienen Buena calidad de suv carros y trocas y son muy amables al atender al cliente y dan muy buenos precios

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service and glad you kept the sales team.

Great service and glad you kept the sales team. I was in for periodic service, and for a recall notice. Everything went well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My wife and I bought a used Bronco from Mountain View

My wife and I bought a used Bronco from Mountain View Honda!. Great Experience! Our salesperson Aaron was very knowledgeable and generated excitement. When we sat down to buy, just as was promised, no hidden fees!! Like a cold drink on a hot day, refreshing!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Richard was very unprofessional when it comes to dealing

Richard was very unprofessional when it comes to dealing with customers. I doubt he knows anything about cars. I told him over the phone to only service my rotors, and he ended up doing more services that I didn’t approve of. 17,500 miles in a car and a repair was $455 is crazy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

What a great group of pleasant, customer=oriented

What a great group of pleasant, customer=oriented professionals! It was a 4 hour drive for me to get there, and it was well worth the trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership was quick and efficient with my service.

Dealership was quick and efficient with my service. Will definitely be back to have them work on my car again. They have very good prices too, would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.