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Graff Chevrolet GMC of Michigan City

(66 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–12:00am
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 977-1463 (866) 977-1463
Used (888) 433-0493 (888) 433-0493
Service (888) 459-7069 (888) 459-7069

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Chevrolet GMC of Michigan City from DealerRater.

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It took over an hour to get my oil changed but everyone

It took over an hour to get my oil changed but everyone is very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Graff Chevy do really great work.

Graff Chevy do really great work. Sometimes difficult to get a hold of someone but I believe that was on me. I didnt have a current updated phone number.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Happy to help with any questions I had. Great selection of vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fire Nate for changing the price multiple times and Ted

Fire Nate for changing the price multiple times and Ted didn’t help matters any better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was easy to schedule service.

It was easy to schedule service. Was greeted as soon as I arrived. Questions were answered. Was shown parts needed to be replaced and given the option to replace or not. Good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly people didn’t have part I neede had to come back

Friendly people didn’t have part I neede had to come back next business day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were really nice and kept me current on the service.

They were really nice and kept me current on the service. I would recommend their service to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Response to the problem was quick, kept me informed on

Response to the problem was quick, kept me informed on repairs and time and cost

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ashley did an excellent job presenting the vehicle and

Ashley did an excellent job presenting the vehicle and making sure we understood all the many options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Amber has always been an excellent service advisor and

Amber has always been an excellent service advisor and Morgan, whom I’ve known at other MC dealerships, is a great addition to your team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.