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Graff Chevrolet GMC of Michigan City

(68 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 12:00am
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–12:00am
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 977-1463 (866) 977-1463
Used (888) 433-0493 (888) 433-0493
Service (888) 459-7069 (888) 459-7069

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Chevrolet GMC of Michigan City from DealerRater.

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They suck ,got my oil change they didn't rotate my tires,

They suck ,got my oil change they didn't rotate my tires, got that taken care of, now missing my center cap on the driver side,call on Friday at 2:34.p.m. talk a young lady about it, she never got back with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very clean and personable and Justin was very

Very clean and personable and Justin was very knowledgeable about the new cars on the lot . Friendly and easy to talk to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Talia is great the selection is great they made it easy

Talia is great the selection is great they made it easy for me to buy my NEW CAR

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership was very friendly and helpful and made the

The dealership was very friendly and helpful and made the process of buying break easy highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service was good and very friendly.

Customer service was good and very friendly. Had lots of questions and was all answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The dealership had the truck I wanted, the sales girl had

The dealership had the truck I wanted, the sales girl had everything ready for me, it was a pretty much flawless deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I can't believe I had to wait over 2 hours for all me

I can't believe I had to wait over 2 hours for all me paperwork to be done. I was falling asleep at the desk waiting on them. They knew I was working that day coming in signing and wanted a quick turnaround. My car didn't even go into detailing until I pulled in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman was very nice and helpful.

The salesman was very nice and helpful. The dealership was very relaxed feeling that my wife and I have not dealt with someone as nice and informative ever before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Most of the staff seem to be concerned about the customer

Most of the staff seem to be concerned about the customer had a couple of things time frame and up dates and it seems like they're pushing services to rack up the bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great buying experience.

Great buying experience. Manny and the rest of the sales team are great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.