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Meet Shay Briggs

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Sales Manager
(63 reviews)

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Reviews

Excellent experience!

Excellent experience! I’ve purchased several cars and this is by far one of the best and most enjoyable experience thus far. Smooth, deal worked out via email and phone. Shay was great at responding. Jaik was extremely helpful with the purchase making sure everything was smooth. He explained details on the car I was happy to have him share. Will definitely buy here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! Nothing makes us happier than to hear that you had an amazing experience working with us! We are so glad Jaik and Shay were so helpful and ensured you had a seamless experience. Thank you for choosing us and we look forward to a long-lasting relationship!

I love the experience with Elk Grove Mazda!

I love the experience with Elk Grove Mazda!! Very heart warming and excellent customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave your 5-star review! We are so glad you had an amazing experience working with us. We truly appreciate your business and look forward to a long-lasting relationship!

David made it easy for me to buy my Mazda.

David made it easy for me to buy my Mazda. Working with David and the dealership was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave your 5-star review! We are so glad David was great to work with and was so helpful in making this experience as seamless as possible. We truly appreciate your business and look forward to a long-lasting relationship!

Excellent service.

Excellent service. They helped us out when another dealership dropped the ball. Everyone was friendly and compassionate even though it was a holiday and we had our two kids with us. They even offered to turn cartoons on for the kids!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for all your kind words! We are so glad you had a great experience working with us. We love to ensure our clients always feel at home and comfortable here. We truly appreciate your business and look forward to a long-lasting relationship!

Mazda of Elk Grove and David made purchasing a car so

Mazda of Elk Grove and David made purchasing a car so easy! Fantastic customer service! David is extremely professsional and knowledgeable. He made our experience very enjoyable from start to finish. We definitely will recommend David and Mazda of Elk Grove to all our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your 5-star review! We are so glad to hear you had a great experience working with David and that he took such great care of you during this process. We truly appreciate the heartfelt recommendation and look forward to a long-lasting relationship!

Overall, it was a nice experience.

Overall, it was a nice experience. I found the employees to be friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jenna, Thank you for taking the time to share your 5-star review! We are glad to hear our team members were so friendly and helpful. We truly appreciate your business and look forward to a long-lasting relationship!

This is my second vehicle purchased from Mazda of El

This is my second vehicle purchased from Mazda of El Grove. And like the first, the process was a pleasure. the team was amazing and found the car I was seeking with the right trim package. The process was easy kevin helped me get everything set that night so I could pick it up the next day. I came in close to closing time so they worked with me to get me out as fast as possible. I love the car and honestly elk grove mazda makes the process so easy and there is no pressure. I definitely recommend anyone to mazda of elk grove they will be in great hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We are so happy to hear Kevin was helpful in making this process quick and easy. We truly appreciate your business and look forward to being here for all your Mazda needs!

Low pressure and amazing service.

Low pressure and amazing service. Antonio really took care of us and made sure all our questions were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is so wonderful to hear that Antonio took such good care of you during this process! We love to make sure we can answer any questions our clients may have. Thank you for your 5-star review and we look forward to a long-lasting relationship!

elk grove mazda was amazing 1'xx time buyer nervouse and

elk grove mazda was amazing 1'xx time buyer nervouse and worried some elk grove personel made all that go away. Eric Fernandez Cervantes went above and beyond to, professonal in all ways and made my car buying exp much easier. thank you elk grove mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your 5-star experience with us! We are so happy to hear that Eric was able to go above and beyond for you. We love making the process of finding the perfect vehicle for you as seamless and enjoyable as possible. Looking forward to a long-lasting relationship!

Davis is very responsive, and easy going.

Davis is very responsive, and easy going. He helped me seamlessly from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You are so kind! Thank you for taking the time to share your experience working with David. We are so happy that he was able to help give you 5-star service and show you how seamless the car-buying process can be. We look forward to a long-lasting relationship!