Reviews
The dealership deceived us into believing we were getting...
The dealership deceived us into believing we were getting a better warranty until we were in the office signing the papers. Very unsatisfied because we questioned this issue multiple times. We were told by Ben afterwards that that was what he was told during his training. Also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The best car buying experience I ever had. Will...
The best car buying experience I ever had. Will definitely purchase there again from the minute I walked in I was treated with professional outstanding employees
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Troy,Pete and Eric were great. It was a painless...
Troy,Pete and Eric were great. It was a painless process.Thanks for getting the job done quickly and efficiently. Bonus using crayons.Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had the best experience at Performance Dodge in Mantua....
I had the best experience at Performance Dodge in Mantua. Everyone was friendly and honest. I will be returning for all of my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales staff Eric did a great job getting me what I...
Great sales staff Eric did a great job getting me what I needed. Will work with them again! I would definitely send them Eric's way in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service writer was very friendly. The mechanic and...
The service writer was very friendly. The mechanic and the service writer both took the time to explain what was found and what was done to fix it. They took my truck in right at my appointment time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall service was good. Although, they had my car done...
Overall service was good. Although, they had my car done hours after they said they would and the price was 300 more then agreed upon.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great job by all. I needed to get some additional repairs...
Great job by all. I needed to get some additional repairs and crew research everything and found it was all covered under warranty. Great work by the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Finally an awesome place I can bring my work van . These...
Finally an awesome place I can bring my work van . These guys are awesome . And don’t rip you off !! My new home for my
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was professional, completed the service in a...
Dealership was professional, completed the service in a timely manner. The original Dealership didn't complete the repair correctly after repeated attempts. Service crew at Performance is top notch
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
