Reviews
The McFarland Service department is the best there is when it comes to Kia Dealerships. Tom and Haley have always been the most helpful, efficient, and caring staff I have dealt with. When it comes to getting your Kia service, choose McFarland!
The McFarland Service department is the best there is when it comes to Kia Dealerships. Tom and Haley have always been the most helpful, efficient, and caring staff I have dealt with. When it comes to getting your Kia service, choose McFarland!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Vlada and JP were straight amazing. Definitely recommend working with them. They were very kind and accommodating. Made my first car buying experience not too stressful
Vlada and JP were straight amazing. Definitely recommend working with them. They were very kind and accommodating. Made my first car buying experience not too stressful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Haley is the best Service Dept / Rep we have ever encountered. Great communication skills and follow through. Absolutely wonderful to work with.
Haley is the best Service Dept / Rep we have ever encountered. Great communication skills and follow through. Absolutely wonderful to work with.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Mac was super knowledgeable about the car and we had a great experience with him
Mac was super knowledgeable about the car and we had a great experience with him
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Honestly, the process of buying a car from you was extremely frustrating. I sat for over 4 hours for an all cash deal, waiting for your finance manager to take me into the "tank" to try to put the hard sell on me to buy overpriced services I didn't want. I was as clear as possible that I wanted to buy the car with cash thataq2 day. I also had my daughter's 2024 Subaru to trade, but when we were ready, Max never returned my texts. I sold it to CarMax, which was zero friction and took 20 minutes total. You guys are going to get rocked by AI and much smoother buying experiences, there is no reason for someone to waist half a day in your dealership.
Honestly, the process of buying a car from you was extremely frustrating. I sat for over 4 hours for an all cash deal, waiting for your finance manager to take me into the "tank" to try to put the hard sell on me to buy overpriced services I didn't want. I was as clear as possible that I wanted to buy the car with cash thataq2 day. I also had my daughter's 2024 Subaru to trade, but when we were ready, Max never returned my texts. I sold it to CarMax, which was zero friction and took 20 minutes total. You guys are going to get rocked by AI and much smoother buying experiences, there is no reason for someone to waist half a day in your dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This is the best dealership for purchasing a vehicle and getting your car serviced. I have had trouble with others and I find Hampton to be different. They are honest, helpful, considerate and kind. I would recommend this location above all others. I’d rather drive and hour for my service here than go elsewhere. They always go above and beyond for us. We had an issue with the iccu breaking. The dealership close to me wasn’t very helpful, as the next service appointment was in 3 weeks and the advice was for me to rent a car for 3 weeks. I called Hampton and they said if we can get it towed today they’d start today or tomorrow and they did! It was done quickly and a loaner car was offered. I will continue to come here for all future needs.
This is the best dealership for purchasing a vehicle and getting your car serviced. I have had trouble with others and I find Hampton to be different. They are honest, helpful, considerate and kind. I would recommend this location above all others. I’d rather drive and hour for my service here than go elsewhere. They always go above and beyond for us. We had an issue with the iccu breaking. The dealership close to me wasn’t very helpful, as the next service appointment was in 3 weeks and the advice was for me to rent a car for 3 weeks. I called Hampton and they said if we can get it towed today they’d start today or tomorrow and they did! It was done quickly and a loaner car was offered. I will continue to come here for all future needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing people who made the whole process extremely easy. They supported us in every way and explained everything very thoroughly
Amazing people who made the whole process extremely easy. They supported us in every way and explained everything very thoroughly
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mac was wonderful! Easy to work with and very helpful! I love my new Kia!!
Mac was wonderful! Easy to work with and very helpful! I love my new Kia!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
McFarland Kia did not disappoint, hands down one of the easiest buying experiences I’ve ever had. The staff was extremely knowledgeable and friendly I’ll definitely recommend them to everyone
McFarland Kia did not disappoint, hands down one of the easiest buying experiences I’ve ever had. The staff was extremely knowledgeable and friendly I’ll definitely recommend them to everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nathan was very knowledgeable and supportive as well as professional. He guided us every step of the way.
Nathan was very knowledgeable and supportive as well as professional. He guided us every step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car