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Brodhead Chevrolet

(10 reviews)

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(10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brodhead Chevrolet from DealerRater.

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I was at an outdoors show recently and stopped by the GM/Chevrolet promo booth where I filled out some information regarding a possible future purchase. I then received an email and phone call asking when I would like to come in for a test drive to receive a $50 Amazon gift card for coming in. Since I was still at the trade show, I told the salesperson that I would schedule an appointment the following week. When I called to schedule the test drive, I was informed that the General Manager had no idea of any $50 Amazon card promo even though I emailed the dealership the confirmation of the offer. There is a disconnect between Chevrolet and the dealership which came of as dishonest to me which resulted in me not ever considering a purchase from this dealership or Chevrolet.

I was at an outdoors show recently and stopped by the GM/Chevrolet promo booth where I filled out some information regarding a possible future purchase. I then received an email and phone call asking when I would like to come in for a test drive to receive a $50 Amazon gift card for coming in. Since I was still at the trade show, I told the salesperson that I would schedule an appointment the following week. When I called to schedule the test drive, I was informed that the General Manager had no idea of any $50 Amazon card promo even though I emailed the dealership the confirmation of the offer. There is a disconnect between Chevrolet and the dealership which came of as dishonest to me which resulted in me not ever considering a purchase from this dealership or Chevrolet.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great place to buy a car with very friendly people who made the buying process so easy!

Great place to buy a car with very friendly people who made the buying process so easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My Envision was serviced quickly and completely. They were courteous and allowed me to drop the car off early; that was more convenient for me.

My Envision was serviced quickly and completely. They were courteous and allowed me to drop the car off early; that was more convenient for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Last week, I brought my wife's 2017 GMC Terrain to your location for an oil change. We chose your shop because it is conveniently across from her work. We live in Janesville. When I called to pay, I was surprised the oil change cost only $50, so I scheduled the same for my 2016 Chevy truck. Your service team exceeded expectations. They also replaced both the air and cabin filters on both vehicles, which saved me effort and stress. I want to thank your whole team and your CEO for the pricing decision (Understand they may only be a temp deal). Your service during these challenging times was outstanding. I appreciate people who provide great service and believe they should be recognized for their efforts. Great Job Brodhead Chevrolet

Last week, I brought my wife's 2017 GMC Terrain to your location for an oil change. We chose your shop because it is conveniently across from her work. We live in Janesville. When I called to pay, I was surprised the oil change cost only $50, so I scheduled the same for my 2016 Chevy truck. Your service team exceeded expectations. They also replaced both the air and cabin filters on both vehicles, which saved me effort and stress. I want to thank your whole team and your CEO for the pricing decision (Understand they may only be a temp deal). Your service during these challenging times was outstanding. I appreciate people who provide great service and believe they should be recognized for their efforts. Great Job Brodhead Chevrolet

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always a pleasure to have the work done at broadhead chevy dealer. Fast and reliable.

Always a pleasure to have the work done at broadhead chevy dealer. Fast and reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fixed right the first time. Very fast done on time. Great Communication from the service writer.

Fixed right the first time. Very fast done on time. Great Communication from the service writer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Brodhead Chevrolet Team

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Jordan did a great job getting everything taken care of. We were surprised to be able to take our new Trax home the same day that we went looking for a new car.

Jordan did a great job getting everything taken care of. We were surprised to be able to take our new Trax home the same day that we went looking for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Brodhead Chevrolet Team

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Unbelievable salesman Jeff Hughes and Mgr Patrick thank you for selling us a 2021 dream car Camaro 2SS we went to 2 other dealers and wasted our time.

Unbelievable salesman Jeff Hughes and Mgr Patrick thank you for selling us a 2021 dream car Camaro 2SS we went to 2 other dealers and wasted our time.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I've bought 3 used vehicles from the Brodhead store over the last 2 years, each experience was easy going and hassle free for me. My most recent purchase of a 2013 Buick Enclave was excellent, I had dealt with the salesperson Jeff who helped make the whole process easy going. The staff was always super friendly for all of the times I've been there including service visits.

I've bought 3 used vehicles from the Brodhead store over the last 2 years, each experience was easy going and hassle free for me. My most recent purchase of a 2013 Buick Enclave was excellent, I had dealt with the salesperson Jeff who helped make the whole process easy going. The staff was always super friendly for all of the times I've been there including service visits.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I just recently purchased a 2005 Subaru Baja from Brodhead and the vehicle is great a top quality purchase and I am in love with the car. you want excellent service with a smile and the best pricing around this is the place to go! I traveled from Southern Utah to purchase a car from here because their prices are unbeatable! I would hands down reffer Brodhead to any of my friends or family.

I just recently purchased a 2005 Subaru Baja from Brodhead and the vehicle is great a top quality purchase and I am in love with the car. you want excellent service with a smile and the best pricing around this is the place to go! I traveled from Southern Utah to purchase a car from here because their prices are unbeatable! I would hands down reffer Brodhead to any of my friends or family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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