Lake Motor Group SD

We have had the car (2017 Ford Fusion SE with 86k miles) for 3.5 months now, and have had a major failure each of those months rendering it inoperable that I have needed to repair. I have put less than 3k miles on it. This third time I had to give up and take it in and it is at a shop now while we try to figure out what's wrong, but imagine our shock when we saw that the car is absolutely covered in oil from leaks underneath. There is no way that was not discovered before we purchased it--it seems like it was deliberately withheld information since no "official" paperwork indicated an oil leak. There are incredible issues with the car that are going to be probably a total of over $5,000 to repair. We bought the car for $9,000. This is incredibly predatory practice that I was naive enough to believe wouldn't happen in this small town. I needed a car to be looking for a new job after being laid off, and was willing to take whatever I could get and now I'm even more in the hole because I wanted to support a local dealership instead of going to CarMax. It seems us being desperate for a car worked out for them, because we could not afford the very overpriced extended warranties, so that part is on us. Will not be coming back here ever again and will recommend people to stay away. Also, our opened/loose plates were sent to us in the mail from the dealership with some DMV papers floating around in it. Seemed like something got messed up with submitting my info to the DMV and then the plates didn't even get sent to our house. Should have taken that as a red flag.

Easy experience , easy finance process. Staff was helpful. Overall I had a great experience I would recommend.

★★★★★ I stopped by Lake Motor Group SD just to look around and get a feel for a few cars. I wasn’t planning on buying anything that day, but I was genuinely impressed by how welcoming and low pressure the experience was.Oleg and the salesgirl were both incredibly kind, straightforward, and easy to talk to. They answered my questions without making me feel rushed or pressured into making a decision, and they were very upfront about everything I asked. I think the sales girl especially made the whole experience feel comfortable and personable, and Oleg was knowledgeable and honest without giving me the typical pushy dealership feeling.Even though I didn’t end up purchasing a car that day, I left with a really positive impression of the dealership and the people working there. When I’m actually ready to buy, I’d definitely feel comfortable coming back to Lake Motor Group SD.

I purchase 2013 Subaru Crosstrek, the purchase process was fast and easy, sales person was very helpful and professional, and the price was at least 15% lower than other options I looked on a market. Also, I got very good deal on extended warranty. Now recommeding to my friends who looking to buy a car. Cheers

I highly recommend purchasing your vehicle from this dealership and specifically consulting with Oleg, who provided exceptional service. Oleg was very helpful in explaining California automotive regulations and expressed surprise regarding Indiana’s policies on windshield damage. Furthermore, the service team demonstrated great diligence in diagnosing and resolving an issue with my vehicle’s fuel pump hose, ultimately completing the necessary repairs at no additional cost.

I was in an unfortunate situation where I was rear-ended, and my insurance only covered 3 days for a rental. I came across a nice car at Lake Motor Group SD (Ramona location) and was helped by Wallace with all of my questions about the carfax, about the vehicle's history at the dealership and setting up a time and day to see the vehicle. On the day of my visit, I had already visited (2) dealerships earlier that same day. The experience with Lake Motor Group SD compared to my recent experience of other SD locations was they're exceedingly professional, they went out of their way to help when hiccups came about during the entire process, and they went above and beyond to make sure I had a positive experience. I do not have enough superlatives to commend this group of helpful professionals, and give them their earned shoutout. I am completely pleased with their assistance while I had to fix a problem that many of us have had to go through, thank goodness they are there to help. Shout out to my guy Oleg!

Oleg was an absolute pleasure to deal with in the purchase of a new car for my daughter. He wasn’t pushy, very open and honest, absolutely no hidden fees and he went above and beyond. I will certainly do business with him again when we are ready to purchase another vehicle.

I want to send a very big thanks to Sam!!! He’s wonderful to work with, no pressure. He took his time to explain and answer my questions. Go to Sam!

Oleg very nice knowledgeable, the cars on his lot were very clean inside,will bo back.

I really appreciate the attentiveness and professionalism of Oleg. Found a car online, came to visit the dealership, left with a totally different car - I wanted a BMW and Oleg helped me find the right one for me. Thank you!