Reviews
Repair cost is twice what my local Porsche guy charges. Markup on parts is ridiculous 1 hour labor charge for plugging in an obd reader? Really? I did it in 2 minutes.
Repair cost is twice what my local Porsche guy charges. Markup on parts is ridiculous 1 hour labor charge for plugging in an obd reader? Really? I did it in 2 minutes.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kevin, thank you for your feedback. We are sorry that your experience at Audi Sewickley did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Awesome staff! Very courteous and accommodating! We were made aware of the repairs to be completed, the time it would take and where to wait. Staff kept us updated all along!
Awesome staff! Very courteous and accommodating! We were made aware of the repairs to be completed, the time it would take and where to wait. Staff kept us updated all along!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi William, thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with great service and kept you informed throughout your visit. Your satisfaction is our priority, and we look forward to serving you again soon!
I was not satisfied with a recent appointment which I made a month prior. I dropped my car off at 10am for an inspection and oil change. I hadn?t heard anything all day so I made 2 attempts to contact the garage to see when it would be finished and no one responded. I wasn?t contacted until the next morning and told it was done. This is just not acceptable. If it was going to be overnight why was I not told?????
I was not satisfied with a recent appointment which I made a month prior. I dropped my car off at 10am for an inspection and oil change. I hadn?t heard anything all day so I made 2 attempts to contact the garage to see when it would be finished and no one responded. I wasn?t contacted until the next morning and told it was done. This is just not acceptable. If it was going to be overnight why was I not told?????
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your feedback. We are sorry that your experience at Audi Sewickley did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.
The service representatives at Sewickley Audi were pleasant and informative. Brendan completed the intake process quickly and efficiently. I was provided a loaner. Inspection and oil change were completed in a timely manner.
The service representatives at Sewickley Audi were pleasant and informative. Brendan completed the intake process quickly and efficiently. I was provided a loaner. Inspection and oil change were completed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jacqueline, thank you for your fantastic feedback! We're thrilled to hear that Brendan and our team made your experience seamless! Your satisfaction is our top priority. We look forward to serving you again soon! Drive safe!
I purchased the vehicle and had to wait 10 days and make two trips to get it because they didn?t like working with my lender.
I purchased the vehicle and had to wait 10 days and make two trips to get it because they didn?t like working with my lender.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jeffrey, thank you for your feedback. We are sorry that your experience at Audi Sewickley did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
I purchased the car last August and love it! The dealership, however, lacks in customer service. No one greets a customer upon arrival. After I paid, the service rep delivered the car to the lot and left it running. When I didn't see her, I got in my car and left. Once home, I looked for the spare fob which was used to start the car by the rep. Couldn't find it anywhere! MY key was in my purse. Called the dealership, they had my key! No sincere apology was made. Inspection and oil change but they didn't even fill the empty washer fluid. I expect better from Audi.
I purchased the car last August and love it! The dealership, however, lacks in customer service. No one greets a customer upon arrival. After I paid, the service rep delivered the car to the lot and left it running. When I didn't see her, I got in my car and left. Once home, I looked for the spare fob which was used to start the car by the rep. Couldn't find it anywhere! MY key was in my purse. Called the dealership, they had my key! No sincere apology was made. Inspection and oil change but they didn't even fill the empty washer fluid. I expect better from Audi.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Whitney, thank you for your feedback. We are sorry that your experience at Audi Sewickley did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
We?re very helpful accommodating my schedule, they got me in before my warranty was up, finished to task and my inspection in the time they said. Everyone there is very friendly
We?re very helpful accommodating my schedule, they got me in before my warranty was up, finished to task and my inspection in the time they said. Everyone there is very friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Michael, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very good followup, good communication, showed that Allison cared. Pushed to insure I got the best service I will got back to Allison again. Please don?t ask me to write anymore.
Very good followup, good communication, showed that Allison cared. Pushed to insure I got the best service I will got back to Allison again. Please don?t ask me to write anymore.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, wow, thank you so much for your kind words! We are thrilled that you had a positive experience with Allison and our team. We truly care about our customers and will always go the extra mile for them. We look forward to working with you again in the future. Thank you for your support!
Great experience buying a new Audi. They were organized and ready to handle all the paperwork when we arrived to take delivery. The dealership is tight but they are moving to new larger space shortly. Would boy herr again.
Great experience buying a new Audi. They were organized and ready to handle all the paperwork when we arrived to take delivery. The dealership is tight but they are moving to new larger space shortly. Would boy herr again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we are so happy to read such a great review about Audi Sewickley! We're looking forward to your next visit with us!
They picked my car , serviced and returned ! Jason was fabulous! Timing was great. They make it easy! I am glad we switched to Sewickly Porsche and Audi.
They picked my car , serviced and returned ! Jason was fabulous! Timing was great. They make it easy! I am glad we switched to Sewickly Porsche and Audi.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Susan, thank you so much for your kind words and for choosing Sewickly Porsche and Audi! We take pride in providing exceptional service, and we are thrilled to hear that Jason and our team made your experience easy and convenient. We appreciate your business, and we look forward to serving you again in the future!