Reviews
Do not buy from this dealership. From poor communication to misadvertised the car. Deeply disappointed.
Do not buy from this dealership. From poor communication to misadvertised the car. Deeply disappointed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service. Low-pressure. Comfy couch. Our seller Sam went the extra mile having the car ready for our apointment and bringing it out to Lacey for us so we wouldnt have to make the extra trip. A well earned 5 stars.
Great service. Low-pressure. Comfy couch. Our seller Sam went the extra mile having the car ready for our apointment and bringing it out to Lacey for us so we wouldnt have to make the extra trip. A well earned 5 stars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got me a good deal on the Audi I was looking for. Great car with no issues. Couldn’t be happier
Got me a good deal on the Audi I was looking for. Great car with no issues. Couldn’t be happier
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came in curious, left fully torqued. This dealership knows how to handle big Power Strokes and thick Cummins—all muscle, all grunt, no hesitation. The pull is aggressive, the response is instant, and once it starts working, it doesn’t quit. If you like hard-working diesels that deliver deep, satisfying power, this is the place. 😏🚛💪
Came in curious, left fully torqued. This dealership knows how to handle big Power Strokes and thick Cummins—all muscle, all grunt, no hesitation. The pull is aggressive, the response is instant, and once it starts working, it doesn’t quit. If you like hard-working diesels that deliver deep, satisfying power, this is the place. 😏🚛💪
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Same made it very simple and easy. Best dealer experience ever. Good rig good service. A+++ in my book
Same made it very simple and easy. Best dealer experience ever. Good rig good service. A+++ in my book
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Straightforward guys to work with, answered all questions, stuck by their word. Good communication as well!
Straightforward guys to work with, answered all questions, stuck by their word. Good communication as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
A pair of stand up guys, no pushy dealer sales xx. I felt taken care of the whole time, and they went out of their way to make things work out for me and my family.
A pair of stand up guys, no pushy dealer sales xx. I felt taken care of the whole time, and they went out of their way to make things work out for me and my family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sam is polite, but also dishonest. A cash deal and scheduled time of pick-up was made, but then the deal was pulled out from under us without us being aware until after the fact. That's not how you treat customers and definitely not how your attract future customers. I do not recommend using Pinewood.
Sam is polite, but also dishonest. A cash deal and scheduled time of pick-up was made, but then the deal was pulled out from under us without us being aware until after the fact. That's not how you treat customers and definitely not how your attract future customers. I do not recommend using Pinewood.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We did not promise to hold the vehicle, and no deposit or signed agreement was made to reserve it. You looked at the car and then wanted to wait a week to come back and buy the car, but we can’t hold a vehicle away from other customers without a deposit or commitment. Since no deposit was made, the car remained available and was sold. We aim to be clear and fair with all customers
Pinewood Auto Brokers has been a great help in finding a used car for me. Their website was easy to use and their owner was very eager to get me a deal. Customer service was great and I didn't have to worry about warranties and extra add-ons.
Pinewood Auto Brokers has been a great help in finding a used car for me. Their website was easy to use and their owner was very eager to get me a deal. Customer service was great and I didn't have to worry about warranties and extra add-ons.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rico got me a great deal with no hassle. Fair pricing, honest people, and smooth process. Would highly recommend.
Rico got me a great deal with no hassle. Fair pricing, honest people, and smooth process. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase