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Butler GMC

(251 reviews)
Visit Butler GMC
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (866) 479-9623 (866) 479-9623
Used (888) 826-5685 (888) 826-5685
Service (888) 882-1809 (888) 882-1809

Inventory

See all 69 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2026.
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.

Service center

Phone number (888) 882-1809

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler GMC from DealerRater.

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I can’t say enough great things about my experience at Butler GMC. Bella made leasing my new 2026 Yukon Elevation an absolute pleasure from beginning to end. Her knowledge of the Yukon and its features was exceptional. She took the time to answer my questions and explained everything clearly. What impressed me most was her friendly/approachable personality and completely no-pressure approach. I felt like she genuinely wanted me to be happy with my choice. I also want to acknowledge Brian, the owner, who was incredibly helpful throughout the process. It’s clear that customer satisfaction is a top priority at Butler GMC, and Brian’s willingness to take the time to ensure everything went smoothly made an already great experience even better! Leasing a vehicle can sometimes be stressful, but Bella and Brian made the entire process easy and enjoyable. Their professionalism, honesty, and commitment to outstanding customer service truly set Butler GMC apart. If you’re looking for a dealership that values its customers and a salesperson who is knowledgeable, friendly, and genuinely enjoyable to work with, I highly recommend Bella and the team at Butler GMC! I’m thrilled with my new Yukon Elevation and have Bella and Brian to thank for it!

I can’t say enough great things about my experience at Butler GMC. Bella made leasing my new 2026 Yukon Elevation an absolute pleasure from beginning to end. Her knowledge of the Yukon and its features was exceptional. She took the time to answer my questions and explained everything clearly. What impressed me most was her friendly/approachable personality and completely no-pressure approach. I felt like she genuinely wanted me to be happy with my choice. I also want to acknowledge Brian, the owner, who was incredibly helpful throughout the process. It’s clear that customer satisfaction is a top priority at Butler GMC, and Brian’s willingness to take the time to ensure everything went smoothly made an already great experience even better! Leasing a vehicle can sometimes be stressful, but Bella and Brian made the entire process easy and enjoyable. Their professionalism, honesty, and commitment to outstanding customer service truly set Butler GMC apart. If you’re looking for a dealership that values its customers and a salesperson who is knowledgeable, friendly, and genuinely enjoyable to work with, I highly recommend Bella and the team at Butler GMC! I’m thrilled with my new Yukon Elevation and have Bella and Brian to thank for it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know Isabella’s expertise and approachable style turned leasing your GMC Yukon Elevation into an enjoyable process. Brian will be glad to hear his assistance helped everything run smoothly.

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Very clean polite and professional they didn’t push me or follow me around to make a sale .

Very clean polite and professional they didn’t push me or follow me around to make a sale .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear about your positive experience with our team. Thank you for choosing your new GMC 1500 and acknowledging our clean, polite, and professional service.

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Very nice people, got the job done in a good time period and so far it's awesome !

Very nice people, got the job done in a good time period and so far it's awesome !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your five-star review. We’re pleased our team completed service on your Buick Encore GX promptly and that you’re happy with how it’s running. Let us know if there’s anything else we can help with.

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Service personnel monitored the repair process continuously. Calls were made to the customer to keep them informed about any changes on the initial process.

Service personnel monitored the repair process continuously. Calls were made to the customer to keep them informed about any changes on the initial process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tim, it's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Butler GMC!

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Great experience I had a great experience at the dealership. The staff was friendly, knowledgeable, and made the entire process easy. I would definitely recommend them to anyone looking for a vehicle.

Great experience I had a great experience at the dealership. The staff was friendly, knowledgeable, and made the entire process easy. I would definitely recommend them to anyone looking for a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled that Alexis and our staff could make your GMC Terrain purchase effortless with friendly, knowledgeable guidance. Thank you for recommending us to others. We look forward to assisting you again.

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Fast easy and painless! Fast easy and painless! Bella and Brian were great! Highly recommend!

Fast easy and painless! Fast easy and painless! Bella and Brian were great! Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your used GMC Yukon purchase and for sharing your experience. Alexis is delighted the process was fast and painless. We appreciate your recommendation.

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Got me right in and took care of my problem He is a great employee

Got me right in and took care of my problem He is a great employee

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star feedback. We’re glad we could promptly address your Jeep Wrangler’s issue and appreciate you recognizing our team’s great work.

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I am VERY happy about the service provided by Butler GMC. I would like to extend my “Gratitude” to Bella, Alexis, and Brian for working with me while I was recovering in bed at home. The customer service with those 3 were OUTSTANDING. They made sure that I was a happy and completely satisfied customer. They made me feel special, more like family. Alexis and Bella personally delivered my GMC to my from door. Thank you Butler GMC!!!! Shahera

I am VERY happy about the service provided by Butler GMC. I would like to extend my “Gratitude” to Bella, Alexis, and Brian for working with me while I was recovering in bed at home. The customer service with those 3 were OUTSTANDING. They made sure that I was a happy and completely satisfied customer. They made me feel special, more like family. Alexis and Bella personally delivered my GMC to my from door. Thank you Butler GMC!!!! Shahera

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful that Alexis and the team could bring your GMC Acadia right to your door while you were recovering and make you feel like part of the family. Thank you for sharing your experience and for trusting us with your service needs.

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It started with a simple phone call inquiring about a vehicle. I saw driving by. Bella quickly gave me any and all information I was looking for which made me decide to stop in and check out the vehicle. She immediately got it set up for me to test drive And let me know if she could answer any questions I might have and there was no pressure. no sales pitch. Just excellent communication. I purchased the vehicle the same day and have been extremely happy with it

It started with a simple phone call inquiring about a vehicle. I saw driving by. Bella quickly gave me any and all information I was looking for which made me decide to stop in and check out the vehicle. She immediately got it set up for me to test drive And let me know if she could answer any questions I might have and there was no pressure. no sales pitch. Just excellent communication. I purchased the vehicle the same day and have been extremely happy with it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that our team provided clear information and a pressure free test drive. We’re delighted you found the right Jeep Wrangler Unlimited so quickly. Enjoy the ride, and thank you for choosing us.

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Excellent service and customer service was awesome.Butler and the employees are the best I have ever encountered.

Excellent service and customer service was awesome.Butler and the employees are the best I have ever encountered.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our service and team support stood out. Thank you for trusting us with your Kia Sportage. We look forward to assisting you again.

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