Motor Cars Mitsubishi

Good people and good service. Very professional. I do not wait every thing is on time.

I have had consistently Efficient, professional and welcoming staff and services here at max madsen

Scott Grove and his staff were patient,offered us great options, were appreciative of our business, and it was a pleasure doing business with them

I wanted to sell my used car. They showed up to assess my vehicle after blowing off two appointments. I had to call them to keep in contact, not the other way around. They had no intention of meeting the Cars.Com price quote. They actually said that CarMax would have offered $700 less and that was the price they would match. If I wanted that reply I would have done business with CarMax in the first place. I did not sell them my vehicle. I sold it later the same day by listing in on my facebook page.

Responsive honest and easy to deal with. Fast and easy purchase process. We bought the. Ar

Salesman Jim Miller was great to work with at Max Madsen Mitsubishi. I was trying to make a trade but his buying team offered me too low a price on my trade in and I just couldn't get there on the deal! Jim Miller was very helpful and I really wanted to do a deal with him as he was so great but just couldn't get there! I'd recommend working with Jim Miller if you're in the market for a vehicle!

I searched the internet for six weeks to find, within a 500 mile radius of our home, the used Jaguar XF that my wife wanted. My search led me to Max Madsen's Mitsubishi where I found not only the vehicle she wanted, but also a great sales staff. Jorge and Brad were very informative and helpful in completing the sale. My wife and I flew into O'Hare Airport, from Michigan, on a Saturday morning and were greeted by Cory , a Max Madsen porter, who drove us to the dealership in Aurora. This courtesy was facilitated by Brad and Jorge. Our entire purchasing experience at this dealership was indeed a pleasure. The light counter top snacks were great also (smile).

Service was excellent. Hassle free scheduling. And with a discount Thank you Scott. Herman on sales was very helpful when i bought the car not pushy.

Great place to purchase an automobile. Friendly staff. Great salesmen. Friendly folks! Thank you Jorge Will send all my friends your way. I love my new Outlander!

I went in Friday afternoon to take our minivan in for an estimate to sell it to the dealer. I dealt with Gino who I felt like I had a good repore with. He offered me $11,000 for our car and I wanted to think it over. He called Saturday morning .... LESS THAN 24hrs to make sure the offer was still good and was prepared to sell our car to them. However, as I spoke to Gino he was rude, arrogant, and unprofessional. He stated he “no longer wanted your car”. There was a button for the passenger door that wasn’t working when he looked it over however the button works, and has worked all weekend. This was his reason for no longer wanting the car “it was too much to fix the button”. A BUTTON!! I was taken aback by the rudeness and lack of wanting a car he continuously called me about for a couple of weeks. I spoke with the manager about this who told me he would get back to me. Apparently getting back to a customer who was wanting to do business with this company and a customer who is in the market for a new car wasn’t worth their time. I will recommend to everyone I know not to do business here. Apparently Gino’s ego was hurt that I didn’t take his offer then and there and wanting to think it over was unacceptable. Apparently the general manager couldn’t care less how his employees treat possible customers. The lack of professionalism speaks volumes. Having worked in management for years it amazes me this company even has clientele. You always hear how awful car dealers are and these guys earned that reputation. I understand they have a right to not want to buy our car and I respect that. I guess from wanting it to not wanting it under 24hrs blew me away and there was negotiating the price with Gino. STAY AWAY FROM THIS PLACE!