Reviews
Purchased a 2018 Honda Civic from Golling Chevrolet in Wayne MI. When we first looked at the car it was detailed very poorly. So I mentioned to the salesman Josh Burger that it should be detailed again and properly, quite frankly it was disgusting. When we returned the next day to pick up the car he boasted about how it was expertly detailed and looked great. But in reality it didn’t look like it was touched at all. Almost the entire car was dirty, such as the cup holders, center console, door pocket. Not only were the fine details not cleaned. The floor was never even vacuumed instead they tried to hide that with the floor mats. It wasn’t only dirt and hair, human biological matter such as dead skin and anything else covered the steering wheel and center console. The car was filthy and full of dog hair. I have attached photos of the disgusting detail job. I paid around $300 to have it detailed by LCB detail service who did a fantastic job and they offered to compensate me but only for $100 and refused to pay more than that, which was offered by the GM himself. I had asked if they could go up to $200 and they refused. Will never purchase from here again and I would recommend you don’t either. Bad establishment with a bad attitude.
Purchased a 2018 Honda Civic from Golling Chevrolet in Wayne MI. When we first looked at the car it was detailed very poorly. So I mentioned to the salesman Josh Burger that it should be detailed again and properly, quite frankly it was disgusting. When we returned the next day to pick up the car he boasted about how it was expertly detailed and looked great. But in reality it didn’t look like it was touched at all. Almost the entire car was dirty, such as the cup holders, center console, door pocket. Not only were the fine details not cleaned. The floor was never even vacuumed instead they tried to hide that with the floor mats. It wasn’t only dirt and hair, human biological matter such as dead skin and anything else covered the steering wheel and center console. The car was filthy and full of dog hair. I have attached photos of the disgusting detail job. I paid around $300 to have it detailed by LCB detail service who did a fantastic job and they offered to compensate me but only for $100 and refused to pay more than that, which was offered by the GM himself. I had asked if they could go up to $200 and they refused. Will never purchase from here again and I would recommend you don’t either. Bad establishment with a bad attitude.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Been going to see Trish for like 9 or more years now. My experience just keeps getting better!
Been going to see Trish for like 9 or more years now. My experience just keeps getting better!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy Trish continues to impress! Thank you for your continued support over the years! See you next time! - Golling Chevrolet Inc
Gollings went above and beyond to make sure I was satisfied. Mario and the whole crew were extremely attentive.
Gollings went above and beyond to make sure I was satisfied. Mario and the whole crew were extremely attentive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nekeeita! Thank you for sharing your fantastic feedback about Mario and the team at Golling Chevrolet Inc. We’re delighted to hear you felt well taken care of throughout your visit!
Everyone in service dept was so helpful & very nice. Great service and the gentleman who picked me up was so friendly
Everyone in service dept was so helpful & very nice. Great service and the gentleman who picked me up was so friendly
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted your service experience was a success! Thank you for trusting Golling Chevrolet Inc's Service Department. We hope you visit us again in the future! Safe travels! Proudly Celebrating 60 Years of Serving Our Community
Mario was our sales person. He is an excellent sales representative. He is very knowledgeable about all things related to the vehicles. This is our second purchase with him as our sales representative. Great job Mario!!!!
Mario was our sales person. He is an excellent sales representative. He is very knowledgeable about all things related to the vehicles. This is our second purchase with him as our sales representative. Great job Mario!!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sadler! Thank you for your fantastic review! We’re glad that Mario could once again assist you with his expertise. We truly appreciate your business and look forward to seeing you again at Golling Chevrolet Inc. Drive safe!
Excellent experienced salesperson. I had a wonderful experience working with Trish to find my next lease. Highly recommend!
Excellent experienced salesperson. I had a wonderful experience working with Trish to find my next lease. Highly recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Trish and our team at Golling Chevrolet Inc! We wish you safe travels ahead in your new vehicle! Proudly Celebrating 60 Years of Serving Our Community
This dealership is friendly and warming. Went in and had a fast and smooth transaction. Would recommend.
This dealership is friendly and warming. Went in and had a fast and smooth transaction. Would recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, thank you for recommending Golling Chevrolet Inc! We are delighted to read of your satisfaction doing business with our team.
They've done everything that was expected of them! All in all, a very good experience!
They've done everything that was expected of them! All in all, a very good experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us! We look forward to seeing you again—safe travels! - The Golling Chevrolet Inc Team Proudly Celebrating 60 Years of Serving Our Community
Sales and service are great. Thanks Ben and Mario in sales. Dylan and Brandon are great in service also!
Sales and service are great. Thanks Ben and Mario in sales. Dylan and Brandon are great in service also!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad you had a great experience with Ben, Mario, Dylan, and Brandon! Feedback like this makes our day! We’ll be sure to pass along your kind words. - Golling Chevrolet Inc
They set my appointment quickly when I called for the recall on my traverse, and it was finished in the time frame I was told.
They set my appointment quickly when I called for the recall on my traverse, and it was finished in the time frame I was told.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car