VIP MEMBER ENCORE AUTO

Disappointed, very poor communication. You lost a cash paying customer. I hope you can learn from such mistakes.

Reece went out of his way to help me get the car I purchased from him.i would recommend him highly as honest...helpful...and takes his time

Reese was wonderful and extremely helpful. will recommend to others. great overall experience very pleased

Reese and his boss were great throughout the whole process. Helpful. Informative. Willing to work with me. Not pushy. Let me fully inspect the car. Took care of everything. Even gassed it up and delivered to my door. Constant communication throughout the entire process and made it very easy to do a cash sale. Easy financing options too. Great people to talk to. Great people to work with. We love the new car! Thank you both. I would deal with them again in the future and highly recommend them.

Reese helped me get a car and worked with me even though I have bad credit. He got me a 2017 Kia Sportage that's really nice and he was professional and friendly throughout the whole process. Would recommend!

Exceptional Service and Reliability! I recently had the pleasure of working with VIP Member Encore Auto LLC in Hagerstown, MD, and I can honestly say it was the best car buying experience I’ve ever had. From the moment I walked into their showroom, the team treated me like a true VIP – no high-pressure sales tactics, just genuine enthusiasm and expertise. I was in the market for a certified pre-owned SUV, and their inventory was impressive: clean, well-maintained vehicles with transparent histories and competitive pricing. My salesperson, Alex, took the time to understand my needs and budget, walking me through options without any fluff. We settled on a 2022 Toyota RAV4 that was in pristine condition, and the entire process – from test drive to paperwork – took less than two hours. What really set them apart was the post-sale support. They threw in a complimentary detailing service and a 30-day warranty extension, which gave me total peace of mind. A week later, when I had a minor question about the infotainment system, they had me in and out in 15 minutes, no appointment needed. If you’re in Hagerstown or the surrounding area and need a vehicle, skip the big chains and head straight to VIP Member Encore Auto. Professional, honest, and customer-focused – they earned every one of these five stars. Highly recommend!

It was fantastic dealing with Reese & the company. I bought a 2014 Ford Fusion and it drives great!

Reese went out of his way to get me in my car 100% would recommend

It was a pleasure buying my car from VIP Member Encore, I am happy to have found this dealership. Reese is a great guy to work with, he did all the work and helped me get behind the wheel of my dream car!

Reese was absolutely amazing and the best, I appreciate all he’s done! He’s Very professional guy!