Reviews
I went in looking for a great deal and I got it. Jarvis was absolutely great to work with.
I went in looking for a great deal and I got it. Jarvis was absolutely great to work with.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you found a great deal at Rivard Royall GMC and that Jarvis provided you with excellent service. We appreciate your feedback and look forward to helping you again in the future! The Team at Rivard-Royall GMC
Called me to schedule a recall appointment, made the appointment, arrived for the appointment only to be told that the part had to be ordered and it would take 4 hours to complete. Waiting for a call back about the part being delivered so I can get this taken care of
Called me to schedule a recall appointment, made the appointment, arrived for the appointment only to be told that the part had to be ordered and it would take 4 hours to complete. Waiting for a call back about the part being delivered so I can get this taken care of
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Lamesha. We understand your frustration regarding the recall appointment and the wait for the necessary parts. Your feedback is important to us, and we appreciate your patience during this process. Please feel free to reach out to us at Rivard Royall GMC if you have any further questions or need assistance. We hope to provide you with a positive experience moving forward The Team at Rivard-Royall GMC
Exceptional service from Jarvis the salesman, he was very responsive and thorough. Treated me a a top priority each time we communicated
Exceptional service from Jarvis the salesman, he was very responsive and thorough. Treated me a a top priority each time we communicated
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Charlez! We’re thrilled to hear about your exceptional experience with Jarvis at Rivard-Royall GMC. Our team strives to provide top-notch service, and it's great to know that Jarvis made you feel like a priority. We look forward to serving you again in the future! The Team at Rivard-Royall GMC
Jamie went far and beyond to gain my trust. The Rivard-Royall team will make you feel right at home and comfortable. As long as they continue to be genuine with me they will always have me as customer.
Jamie went far and beyond to gain my trust. The Rivard-Royall team will make you feel right at home and comfortable. As long as they continue to be genuine with me they will always have me as customer.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Alexander! We’re thrilled to hear that Jamie and the Rivard-Royall GMC team went above and beyond to earn your trust and make you feel at home. We appreciate your support and look forward to serving you in the future. Please don’t hesitate to visit us again! Sincerely The Team at Rivard-Royall GMC
They were Very satisfied doing their job and getting thing done good guys good people
They were Very satisfied doing their job and getting thing done good guys good people
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We appreciate your positive feedback about our service. It’s great to hear that you were satisfied with the job done. We look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC
My wait was not long maybe 45 minutes or so Everyone was courteous and the facilities were clean
My wait was not long maybe 45 minutes or so Everyone was courteous and the facilities were clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re glad to hear that your wait time was reasonable and that our team provided courteous service at Rivard-Royall GMC. Our team takes pride in maintaining a clean facility for our customers. We look forward to seeing you again soon! The Team at Rivard-Royall GMC
Very poor customer service I bought my Yukon there and have had over $10,000 service work there. I will never return there.
Very poor customer service I bought my Yukon there and have had over $10,000 service work there. I will never return there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We genuinely appreciate your honesty, as it helps us identify areas where we can improve. At Rivard Royall GMC, our goal is to provide a positive and satisfying experience for every customer, and it's clear that your recent visits did not meet your expectations. Please feel free to reach out to us directly to discuss your experience further and share how your future visits can be improved. Our team is committed to enhancing your customer experience. The Team at Rivard-Royall GMC
The easiest buying process I’ve ever experienced! Derrick was attentive and had everything ready to go when we arrived. Would definitely recommend buying from him. Great customer service. Thank you
The easiest buying process I’ve ever experienced! Derrick was attentive and had everything ready to go when we arrived. Would definitely recommend buying from him. Great customer service. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Karen! We’re pleased to hear you had such a smooth buying process at Rivard Royall GMC and that Derrick was able to provide you with attentive service. We appreciate your recommendation and look forward to serving you again! The Team at Rivard-Royall GMC
Datasha and Tim were both very professional, knowledgeable, and made the whole process very easy.
Datasha and Tim were both very professional, knowledgeable, and made the whole process very easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your lovely review, Lisa! We’re pleased to hear that Datasha and Tim provided you with a professional and knowledgeable experience at Rivard Royall GMC. Our team strives to make the process as easy as possible for all our customers. We appreciate your feedback and hope to see you again soon! Sincerely The Team at Rivard-Royall GMC
Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board
Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your generous review, Tyiesha! We’re glad to hear that you found your experience at Rivard Royall GMC to be smooth and efficient. Your satisfaction is our priority, and your support means a lot to us. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC