Reviews
The easiest buying process I’ve ever experienced! Derrick was attentive and had everything ready to go when we arrived. Would definitely recommend buying from him. Great customer service. Thank you
The easiest buying process I’ve ever experienced! Derrick was attentive and had everything ready to go when we arrived. Would definitely recommend buying from him. Great customer service. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Karen! We’re pleased to hear you had such a smooth buying process at Rivard Royall GMC and that Derrick was able to provide you with attentive service. We appreciate your recommendation and look forward to serving you again! The Team at Rivard-Royall GMC
Datasha and Tim were both very professional, knowledgeable, and made the whole process very easy.
Datasha and Tim were both very professional, knowledgeable, and made the whole process very easy.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your lovely review, Lisa! We’re pleased to hear that Datasha and Tim provided you with a professional and knowledgeable experience at Rivard Royall GMC. Our team strives to make the process as easy as possible for all our customers. We appreciate your feedback and hope to see you again soon! Sincerely The Team at Rivard-Royall GMC
Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board
Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your generous review, Tyiesha! We’re glad to hear that you found your experience at Rivard Royall GMC to be smooth and efficient. Your satisfaction is our priority, and your support means a lot to us. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC
I was satisfied with the pricing structure and Datasha was very knowledgable. Mr. Vaughn in finace was a pleasure to deal with also.
I was satisfied with the pricing structure and Datasha was very knowledgable. Mr. Vaughn in finace was a pleasure to deal with also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you were satisfied with the pricing structure and found Datasha knowledgeable. It’s great to know that Mr. Vaughn made your finance experience enjoyable as well. We appreciate your feedback and look forward to serving you again at Rivard Royall GMC! The Team at Rivard-Royall GMC
The dealership was professional and willing to work with us to make the lease work for us.
The dealership was professional and willing to work with us to make the lease work for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled to hear that you found Rivard-Royall GMC professional and accommodating during your leasing experience. Our team strives to ensure our customers receive the best service possible. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC
There was a miss understanding on what the work should cost. I thought I had two more free oil changes left on my contract with auto nation that's was honored last time but no more. There was a difference in price for the transmission flush but manager worked with me. My truck smells like transition fluid but hopefully will dissipate
There was a miss understanding on what the work should cost. I thought I had two more free oil changes left on my contract with auto nation that's was honored last time but no more. There was a difference in price for the transmission flush but manager worked with me. My truck smells like transition fluid but hopefully will dissipate
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the misunderstanding about your oil changes and the pricing for the transmission flush. It’s great to hear that our manager was able to work with you on the pricing. Regarding the smell of transmission fluid, we hope it dissipates soon, but if you have any further concerns, please don’t hesitate to reach out to us at Rivard Royall GMC. Your satisfaction is important to us, and we’re here to help. The Team at Rivard-Royall GMC
I fully recommend Rivard Royall team. . No car sale is perfect but when it was less than perfect the team made the prefect response. .
I fully recommend Rivard Royall team. . No car sale is perfect but when it was less than perfect the team made the prefect response. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your recommendation and are glad to hear that our team at Rivard-Royall GMC handled your experience with care. We strive to provide the best service possible, and it’s great to know we met your expectations. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC
Fair up front pricing. Tasha was our sales rep and she’s top notch… great communicator, quick response, thorough in explaining features and paperwork. Highly recommend!
Fair up front pricing. Tasha was our sales rep and she’s top notch… great communicator, quick response, thorough in explaining features and paperwork. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Tasha at Rivard-Royall GMC. It's fantastic to know that her communication and thoroughness made a positive impact on your visit. We appreciate your recommendation and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC
Sean provided great customer service and is very knowledgeable. The customer waiting area is very small. The service was considerably fast compared to another GMC dealership.
Sean provided great customer service and is very knowledgeable. The customer waiting area is very small. The service was considerably fast compared to another GMC dealership.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Boyd! Hearing that Sean delivered great customer care and that your appointment was completed quickly is fantastic news. Notes regarding the size of the waiting area are very helpful as facility updates and improvements continue. Rivard-Royall GMC deeply values your feedback and looks forward to welcoming you back next time! The Team at Rivard-Royall GMC
I've been friends with Charles for many years, he's never disappointed me, I will always buy a car from him, friends, very professional, knowledgeable, he's family
I've been friends with Charles for many years, he's never disappointed me, I will always buy a car from him, friends, very professional, knowledgeable, he's family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Dennis! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with Charles at Rivard-Royall GMC. It’s wonderful to know that you feel like family, and we look forward to assisting you with your future vehicle purchases. Please come see us again soon! The Team at Rivard-Royall GMC