Reviews
Every associate I dealt with was very friendly and also competent. They have reasonable pricing and a large selection to choose from
Every associate I dealt with was very friendly and also competent. They have reasonable pricing and a large selection to choose from
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Rivard-Royall GMC to be friendly and competent. It’s great to know you appreciated our pricing and selection. We look forward to welcoming you back for your next visit! The Team at Rivard-Royall GMC
Easy to work with No issues at closing. Worked like clockwork. In and out fast No high pressure sales tactics
Easy to work with No issues at closing. Worked like clockwork. In and out fast No high pressure sales tactics
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Carey! We’re pleased to hear that your experience at Rivard-Royall GMC was smooth and hassle-free. Our team strives to make the purchasing process as easy as possible without any pressure. We hope to see you again soon! The Team at Rivard-Royall GMC
New dealership in town so thought I’d check them out. Great experience from the beginning to the close. No pressure. Question directly answered and great to work with. A+
New dealership in town so thought I’d check them out. Great experience from the beginning to the close. No pressure. Question directly answered and great to work with. A+
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re happy to hear you had a great experience at Rivard-Royall GMC from start to finish. Our goal is to provide a no-pressure environment and ensure all your questions are answered. We appreciate your feedback and look forward to working with you again. The Team at Rivard-Royall GMC
This dealership has really changed for the better with the upmost respect and attention for quality service
This dealership has really changed for the better with the upmost respect and attention for quality service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience at Rivard-Royall GMC. Our team is dedicated to providing quality service, and it's wonderful to know that you feel respected and well taken care of. Looking forward to serving you again in the future! The Team at Rivard-Royall GMC
Had trouble making the appointment. Took three tries. Once via the website chat, no call back. Twice by phone.
Had trouble making the appointment. Took three tries. Once via the website chat, no call back. Twice by phone.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We appreciate you bringing your experience to our attention, as we strive for a seamless appointment process at Rivard-Royall GMC. If you have any further concerns or if you would like assistance, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. The Team at Rivard-Royall GMC
My experience was a 10 out of ten. It was very quick and easy. I would highly recommend anyone.
My experience was a 10 out of ten. It was very quick and easy. I would highly recommend anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Cliftonn! It's fantastic to hear that your experience at Rivard-Royall GMC was a perfect 10 out of 10. We strive to make the process quick and easy for our customers. Your recommendation means a great deal to us, and our team hopes to see you again soon! The Team at Rivard-Royall GMC
The prices they had listed online was awesome. I met all the requirements for the rebates and they gave them all to me off the top price. I was able to trade one vehicle in and buy two.
The prices they had listed online was awesome. I met all the requirements for the rebates and they gave them all to me off the top price. I was able to trade one vehicle in and buy two.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you found our prices at Rivard-Royall GMC to be awesome and that you were able to take advantage of the rebates. It’s great to know that you had a smooth experience trading in your vehicle and purchasing two. We appreciate your business and look forward to assisting you again in the future! The Team at Rivard-Royall GMC
I am from out of state and Jamie was able to make the purchase smooth as possible and answered all of my questions promptly!
I am from out of state and Jamie was able to make the purchase smooth as possible and answered all of my questions promptly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Ellie! We’re thrilled to hear that Jamie provided you with a smooth purchasing experience and was able to address all your questions promptly. At Rivard-Royall GMC, we strive to make every transaction seamless, no matter where our customers are from. We appreciate your trust in us and look forward to serving you again in the future! The Team at Rivard-Royall GMC
I had an appointment for my truck on Wednesday, April 1st 2026. Was told it would take 3-4 days to diagnose and get parts ordered and installed. After several phone calls I was told it was just being diagnosed on the April 8th. Got call about 5:30p April 10 it was ready. Why make an appointment with me then not get to it a week later? I will say the work was done and there are no issues. The employees are very friendly.
I had an appointment for my truck on Wednesday, April 1st 2026. Was told it would take 3-4 days to diagnose and get parts ordered and installed. After several phone calls I was told it was just being diagnosed on the April 8th. Got call about 5:30p April 10 it was ready. Why make an appointment with me then not get to it a week later? I will say the work was done and there are no issues. The employees are very friendly.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We appreciate your feedback regarding the scheduling and communication during your truck’s service at Rivard-Royall GMC. While we're glad to hear that the work was completed to your satisfaction and that you found our team friendly, we understand the frustration with the delay. Our team aims to provide timely service and clear communication, and will use your feedback to improve in these areas. If you have any further concerns, please feel free to reach out to us directly. We hope to see you again soon. The Team at Rivard-Royall GMC
I scheduled an appt by phone and when I arrived about 5 minutes before my time, they were ready for me. The communication was good, including the text msgs during my wait. The waiting time was good for an oil change.
I scheduled an appt by phone and when I arrived about 5 minutes before my time, they were ready for me. The communication was good, including the text msgs during my wait. The waiting time was good for an oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair