Mount Airy Nissan

They were quick and efficient. They kept me apprised of the progress on my vehicle. They used my coupon where applicable. Excellent service overall. ??

Good It was a good experience. They were prompt in getting my car serviced and taking care of everything I asked them took

I went somewhere else first, it was a disaster! My husband said we should stop by the Mount Airy Nissan and see what they had to offer and I’m glad we did. They made things easy from the start. No haggle for my trade in, best upfront offer on the 2026 Nissan Pathfinder I wanted and the whole process was quick and painless. Thank you to Gage, my sales guy, and the whole team that helped. When I decide to trade in the future, I’ll choose Mount Airy Nissan first.

Long wait times even with an appointment. I was there for an hour and a half for an oil change, tire rotation, and a multi-point inspection. Then when my car was finished they inform me that they broke my hubcap and that they could replace it for $100+. Why should I have to pay to replace something that they broke when there was nothing wrong with it prior?

It was early morning appointment. I was traveling and needed to get back on the road quickly. He got right on the car and I left within 1 1/2 hours.

Everyone I talk to there are friendly and knowledgeable. My service is fast and efficient

The fact that I am being asked to evaluate my experience via text message is annoying. Mount Airy Nissan's building has been under construction the ENTIRE time I've been a customer. The staff is always friendly. The prices for service are too high. This was the first time I wasn't pressured to have additional service performed. Bottom line: FIX THE BUILDING, STOP WITH THE TEXT SURVEYS, AND KEEP PRICES DOWN WITHOUT PRESSURING THE CUSTOMER.

They have always on time and Very respectful. I left my car there while I went to the museums in town with no problems or complaints. Thank you Nissan

The people were awesome. However, the first visit I had went extreamly well. The second visit though, it went well. The people were nice but about a week or two after I had my service visit, my daughter found one of my lugnuts in the driveway and after I checked the remaining lugs, only one per wheel were tight. The others were all finger loose and I had to tighten them in the driveway.

Much better customer service than 2 years ago Just need a bathroom in the lobby