Porsche Beverly Hills

Hunter is a trusted advisor. Zero pressure and worked with me on price. My family was able to make a decision we could afford in one afternoon. I appreciate Hunter's follow-up after our purchase.

I want to start by saying that Samuel Chocholac was helpful and responsive throughout the process. He did his job professionally and communicated consistently. Unfortunately, my experience with Sales Manager Don Skuta was the complete opposite. I had never been treated so bad or humiliated by a dealership management until after dealing with him. After direct conversations regarding a Porsche 911 GT3, I was given his word that he would call me back. That call never came. I followed up multiple times by phone and email and received no response. Communication simply stopped and I was being purposely ignored. At this price point and level of vehicle, basic professionalism and courtesy should not be optional. Ignoring a serious buyer after making commitments is not how you build trust or long-term business. I also reached out via email seeking clarity and resolution and did not receive a response from management. The lack of follow-through, professionalism, and respect was extremely disappointing. There are many dealerships that value their customers and honor their word. I would strongly recommend taking your business to a store that treats buyers with transparency and basic courtesy.

Porsche Beverly Hills - Warranty avoidance, plain and simple I am a Porsche owner who experienced a mechanical issue during the active New Vehicle Limited Warranty (NVLW) period. The issue was documented on video before the warranty expired. The only reason the car was not physically brought in immediately is because Porsche Beverly Hills was closed that weekend. I contacted them first thing on Saturday (during the NVLW period) to schedule an appointment for Monday morning, the next business day, to have the issue evaluated under warranty. What followed was not a misunderstanding -- it was a refusal. Despite the defect occurring during the NVLW period and being promptly reported, Porsche Beverly Hills told me they would not evaluate the issue as a warranty claim. Even worse, their service foreman--who was already physically present --was instructed to stand down. No inspection. No diagnosis. No documentation. Just a refusal. This is not how warranties are supposed to work. A dealership does not get to avoid warranty responsibility simply because it was closed when a defect occurred, then deny coverage by refusing to inspect the car under the NVLW framework when it reopens. That defeats the entire purpose of a warranty. When I escalated the matter to Porsche Cars North America, they sent me back into a circular loop with the dealership. As a direct result, I am sending complaint letters to the Calfiornia Department of Consumer Affairs and the California Attorney General for PCNA and Porsche Beverly Hills' failure to meet the statutory obligations of a warrantor in the State of California. Out of necessity, I contacted another authorized Porsche dealer (Porsche Long Beach). They immediately accepted the vehicle, evaluated it, diagnosed the issue, repaired it, and returned it to me at zero cost. That alone proves the defect was real, diagnosable, and properly handled under warranty -- just not by Porsche Beverly Hills. The contrast could not be clearer. If you are servicing or purchasing a Porsche here, understand this: when a warranty claim becomes inconvenient, Porsche Beverly Hills' apparent strategy is avoidance, not advocacy. The luxury showroom and espresso machine do not matter if the dealership refuses to stand behind the product. I will never service a car here again. Other Porsche owners should document everything and be extremely cautious when dealing with warranty issues at this dealership. Luxury branding. Warranty dodging.

Excellent salesman. Everything else is shady beyond belief, here are some points to guard yourself from the most shady finance department I have encountered in my life, and I've purchased plenty of cars from Toyota, Honda, Lexuses, Porsches: 1). Read and re-read your paperwork, 2). Check your monthly payment with a "car payment calculator". 3). Check the trade value of the vehicle you're trading in. 4). Do not feel that they are trustworthy just because it's "Porsche" or just because it's "Beverly Hills". Here is my experience: "Shady-Shady-Shady" ...

cannot recommend Matt Pruitt at Beverly Hills Porsche highly enough! From the very beginning he made the entire buying experience fun, stress-free, and exciting. He was always available, kept me updated every step of the way, and even sent me behind-the-scenes photos as my car was being prepared. That personal touch made me feel like I was more than just a customer. Matt is incredibly knowledgeable and passionate about Porsche, and he truly cares about making sure you get exactly what you want. He was able to source a car to my exact specifications, which was amazing, and then went the extra mile by sending it to a wrap shop so I could pick it up fully finished and ready to go. I really appreciated how genuine and thoughtful he was throughout the process. What impressed me most was that he clearly values long-term relationships, not just one sale. He took the time to get to know me, made great recommendations, and made me excited for what’s ahead with my new Porsche. If you’re thinking about getting a Porsche, I wouldn’t go to anyone else. Matt Pruitt is the absolute best.

RUN, DON'T WALK, AWAY FROM THIS DEALERSHIP! Incompetent, shady, and possibly fraudulent business practices. Let me explain. On 2/27/25, I bought a 2024 Macan S from this dealership, paying by check. They cashed it on 3/3/25. I picked up the car on 3/12/25, which came with temporary plates expiring on 6/8/25. By 5/28/25, I still hadn’t received the permanent plates, title, or registration. I reached out to the sales agent, who reassured me I’d get something soon. I followed up with the finance director on 6/2/25, who promised to call back but never did. A call to the DMV confirmed the issue was with the dealership. I called again on 6/6/25 and was told the temporary registration was valid through 8/8/25, so I let it slide. At that point, I had bigger issues at home—my husband was under hospice care and passed away on 6/5/25. By 7/16/25, I still had no title or registration. I contacted the finance manager again, who didn’t know the problem and suggested I speak with the sales manager (SM). SM promised to look into it and get back to me, but after two weeks with no update, I called again on 7/29/25. SM admitted he had emailed the business office two weeks prior but hadn’t followed up. He promised to escalate the issue. On 8/4/25, I received an email from SM explaining that the delay was due to a problem with Porsche’s title processing. He promised an update by 8/5/25, but I heard nothing. I escalated the matter, sending a letter to the owner and GM, demanding a resolution within 14 days or I would take legal action. Again, no response. On 8/8/25, the day my temporary registration expired, I called SM again, who revealed two shocking details: the dealership had submitted an incorrect odometer statement, delaying the registration process for five months, and they hadn’t paid off the car until the end of June, despite cashing my check in March. I asked for a loaner car, but SM refused, saying none were available. At this point, my daughter posted a review about the dealership’s poor service. Within minutes, the dealership responded with a generic apology, and shortly after, SM called me offering a used sales car as a loaner. The next day, they delivered the loaner to me. Three weeks later, on 9/2/25, the dealership finally resolved the issue, returning my car with plates, title, registration, a full tank of gas, and a detail. This should have never happened. I’ve been trying to resolve this issue since May, but no one at the dealership took it seriously until my temporary registration expired. I had to push them for months while also dealing with the death of my husband. It was hurtful and frustrating to be met with such incompetence and indifference, especially given what I was going through. To add insult to injury, I still haven’t heard from the owner or GM.

Our salesman Sam was wonderful. Smart and straight forward and made the deal happen without pressuring us The whole dealership was very professional. Great experience.

Great dealership, helped me get the car I was looking for without a hassle and s great deal.

Great experience purchasing a near-new Macan for my wife. Very professional, informed, open and willing to provide facts and let us make our decision.

As a long-time and repeat customer, I can't recommend Porsche Beverly Hills highly enough. I've had the pleasure of acquiring a bunch of cars from them over the years, and the experience is consistently five-star from start to finish. A special and sincere thank you to Samuel for always taking such incredible care of us. He is the consummate professional: incredibly knowledgeable, transparent, and he makes the entire buying process feel effortless and genuinely enjoyable. He truly goes above and beyond for his clients, and his passion for the brand is infectious. The dealership itself is a class act. The facility is beautiful, and the entire staff makes you feel valued. If you're considering a Porsche, this is the only place to go. Thank you again to Samuel and the entire team for another outstanding experience!