Reviews
Exceptional experience with Service Advisor Richard Im during my recent visit at Pompano Honda! I was facing a persistent sensor issue with my vehicle. Richard showed admirable persistence and diagnostic skills, not stopping until he found the root cause: an incorrect tire size previously installed by another shop. What truly sets Richard apart is his incredible commitment to customer satisfaction. His proactive approach and dedication to excellence were fully demonstrated when he professionally contacted the other shop to address the mistake using Honda’s technical backing. Furthermore, he quickly arranged a courtesy vehicle so I could continue working without any disruption. His honesty, kindness, and technical precision represent the highest standard of excellence. I highly recommend Richard Im at Pompano Honda; he is, without a doubt, the best advisor who has ever assisted me. Highly recommended
Exceptional experience with Service Advisor Richard Im during my recent visit at Pompano Honda! I was facing a persistent sensor issue with my vehicle. Richard showed admirable persistence and diagnostic skills, not stopping until he found the root cause: an incorrect tire size previously installed by another shop. What truly sets Richard apart is his incredible commitment to customer satisfaction. His proactive approach and dedication to excellence were fully demonstrated when he professionally contacted the other shop to address the mistake using Honda’s technical backing. Furthermore, he quickly arranged a courtesy vehicle so I could continue working without any disruption. His honesty, kindness, and technical precision represent the highest standard of excellence. I highly recommend Richard Im at Pompano Honda; he is, without a doubt, the best advisor who has ever assisted me. Highly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing Richard’s persistence in diagnosing your sensor issue and arranging a courtesy vehicle made your visit seamless is rewarding. Your recommendation and kind words about his dedication and technical precision encourage our service department to maintain these high standards.
I brought my Honda into this dealership for a simple flat tire repair. I was initially quoted around $60 for a tread patch. Three hours later, I received a call from a service representative named Francis saying the price was now $400 because the puncture had reached the sidewall — despite being told earlier that it was nowhere near the sidewall. Francis was rude and dismissive throughout my interactions with her, at one point telling me "why would I know" when I asked a basic question about the repair. I declined the $400 repair and asked for my spare tire to be reinstalled instead. When I got my car back, they had thrown the tire on top of my personal belongings ruining a pair of shoes that I had literally just purchased, the carpet are was deformed and caved in, the tire was not properly seated on the rim, and there were new paint chips on the rim that weren't there before I brought the car in. A second opinion at another shop confirmed there was no sidewall damage and the puncture was a simple patch job — the screw was less than an inch in length and barely even made it through the tire tread. Avoid this dealership at all costs.
I brought my Honda into this dealership for a simple flat tire repair. I was initially quoted around $60 for a tread patch. Three hours later, I received a call from a service representative named Francis saying the price was now $400 because the puncture had reached the sidewall — despite being told earlier that it was nowhere near the sidewall. Francis was rude and dismissive throughout my interactions with her, at one point telling me "why would I know" when I asked a basic question about the repair. I declined the $400 repair and asked for my spare tire to be reinstalled instead. When I got my car back, they had thrown the tire on top of my personal belongings ruining a pair of shoes that I had literally just purchased, the carpet are was deformed and caved in, the tire was not properly seated on the rim, and there were new paint chips on the rim that weren't there before I brought the car in. A second opinion at another shop confirmed there was no sidewall damage and the puncture was a simple patch job — the screw was less than an inch in length and barely even made it through the tire tread. Avoid this dealership at all costs.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Communication on the website is the absolute worst. Paid $150.00 to program a key.
Communication on the website is the absolute worst. Paid $150.00 to program a key.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I had an amazing experience purchasing my very first car at Honda Pompano, and I truly couldn’t have asked for a better salesperson! 🚗✨ Jesus Gonzales was amazing from start to finish. He was patient, knowledgeable, and genuinely cared about making sure I found the right car without ever making me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful experience feel exciting and smooth. His manager was also great and, together with Jesus, they were able to work out an amazing deal for me. I truly appreciate them both for going above and beyond to make the experience so positive. Buying your first car is such a huge milestone, and I’m so grateful they made my first car purchase such a memorable experience. 🥹🤍 I highly recommend Jesus and the team at Honda Pompano to anyone looking for a trustworthy, professional, and genuinely helpful car-buying experience! Thank you again, Jesus, for helping make my first car purchase such a special one! 🫶🏽🚗✨
I had an amazing experience purchasing my very first car at Honda Pompano, and I truly couldn’t have asked for a better salesperson! 🚗✨ Jesus Gonzales was amazing from start to finish. He was patient, knowledgeable, and genuinely cared about making sure I found the right car without ever making me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful experience feel exciting and smooth. His manager was also great and, together with Jesus, they were able to work out an amazing deal for me. I truly appreciate them both for going above and beyond to make the experience so positive. Buying your first car is such a huge milestone, and I’m so grateful they made my first car purchase such a memorable experience. 🥹🤍 I highly recommend Jesus and the team at Honda Pompano to anyone looking for a trustworthy, professional, and genuinely helpful car-buying experience! Thank you again, Jesus, for helping make my first car purchase such a special one! 🫶🏽🚗✨
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing your first car purchase felt both exciting and smooth means a lot to our team. Jesus is thrilled he could guide you through the process and that our manager helped secure an amazing deal for you. Your recommendation means a great deal to us, and we hope you love every mile in your new Accord Hybrid.
Yaslinda is an amazing sales person. She is honest, sincere, and professional. I would buy from her any time.
Yaslinda is an amazing sales person. She is honest, sincere, and professional. I would buy from her any time.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Yaslinda was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pompano Honda!
This dealership has a great vibe!! Yaslinda is very helpful and kind. Thank you to all the staff who helped me to get mobile again!!
This dealership has a great vibe!! Yaslinda is very helpful and kind. Thank you to all the staff who helped me to get mobile again!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted you felt the welcoming atmosphere and that Yaslinda and our staff could get you back on the road. Thank you for trusting us with your Kia. We look forward to assisting you again.
My experience at Pompano Honda was very good. I was in and out in about two hours. They gave me a really good deal and a good amount of money for my trade-in.
My experience at Pompano Honda was very good. I was in and out in about two hours. They gave me a really good deal and a good amount of money for my trade-in.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Matt, for choosing Pompano Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Matheo, Emilio, Shahara, Jeniffer and Jose all saved my a** after a truly nightmarish experience at Taverna Dodge in Ft Lauderdale. I was a loyal customer to Pompano Honda for years before I made the mistake to try a different brand of vehicle. And what a mistake that was. Fortunately the Pompano team was professional, friendly, knowledgeable and above all, actually honest. I feel so bad for leaving, but man am I glad to be back in solid hands. There’s no better Honda dealership in Broward County.
Matheo, Emilio, Shahara, Jeniffer and Jose all saved my a** after a truly nightmarish experience at Taverna Dodge in Ft Lauderdale. I was a loyal customer to Pompano Honda for years before I made the mistake to try a different brand of vehicle. And what a mistake that was. Fortunately the Pompano team was professional, friendly, knowledgeable and above all, actually honest. I feel so bad for leaving, but man am I glad to be back in solid hands. There’s no better Honda dealership in Broward County.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Emilio, Jose and Matheo with your Honda Civic Hybrid. We’re thrilled to have you back and to know our team’s honesty, expertise and friendly support made a difference after your frustrating experience. We appreciate your loyalty and look forward to serving you again.
That was a great experience the staff is so helpful and nice specially my girl Yaslinda she's the best 👌 👍 I like her she explained everything for me to understand.
That was a great experience the staff is so helpful and nice specially my girl Yaslinda she's the best 👌 👍 I like her she explained everything for me to understand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear our staff helped you feel at ease with your new Honda CR-V purchase. Yaslinda will be thrilled to know her guidance was so helpful. Enjoy every moment in your CR-V.
Amazing experience I got my dream car everything was smooth and easy I can’t wait to get another car all thanks to him
Amazing experience I got my dream car everything was smooth and easy I can’t wait to get another car all thanks to him
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
How wonderful to hear that getting your Honda Accord was seamless and that you’re enjoying your dream car. Thank you for choosing us and for trusting Dayne with your purchase. Whenever you’re ready for another vehicle, we’re here to help.