Pompano Honda

I had a great experience working with Yaslinda at the Pompano Honda! She was very patient, helpful, and friendly throughout the entire process. Her professionalism and positive attitude made the experience smooth and enjoyable. I truly appreciate her excellent customer service and would definitely recommend Yaslinda to anyone looking for a vehicle.

Yaslinda was great!! Definitely a great experience, and if I need another vehicle will be back to Pompano Honda for the great service she provided.

The Pompano Honda team was excellent! From the start of the process until the Car delivery, the service and friendly team was a fantastic experience..

Buying my first car was very easy and smooth all thanks to Ms. Estévez and Mr. Chuck. I am very happy and excited with my new car!

Yaslinda was a pleasure to work with! She got me a great deal on a great car 😊

Met Yaslinda Estevez today and she helped me tremendously with getting the car that I wanted. She, along with Mateo, Mike and John, took the time to explain the process to me and made the buying experience very pleasant. I totally recommend Pompano Honda to anyone who is a looking for a new car or an affordable used vehicle within budget. I’m so grateful to the staff and will use them in the future, although I hope this car will last a long time!

Process was easy and quick. Everyone was really helpful from the start. I would recommend anyone to buy their vehicle at this dealership. Thank you!

I do not typically write reviews of other places than restaurants, because I am a chef/restaurant owner, and that is my passion, but when a company and a member of a staff go out of there way to help me, make things right, and provide exemplary service, I feel compelled to write a review to give kudos for their thoughtful help! This happened in my experience with Pompano Honda and specifically with one of there sales team, Tyson. Who went above and beyond, with exemplary service, care, attention to detail and follow-up, that is rare in this day and age. This happened on an occasion, that is very stressful, takes a leap of faith and was a large purchase order, buying a car site unseen, then shipping it to across the country, from Florida to California. Tyson was extremely helpful in the initial sale of the used Jeep that I purchased, providing me all the information that I needed to make the purchase of a vehicle I had only seen in pictures. He then helped me with the shipping of the Jeep the paperwork I needed to register the vehicle in my state and even called me when the Jeep arrived in California. Already great service, tremendous help, but here is where it goes further. When the Jeep arrived, I found that it had a very small radiator leak, that had unfortunately slipped past the vehicle inspection. it was so small, that I understand how it happened. When I informed Tyson of the issue, even though used cars sold and purchased are sold as-is, without a warranty, Tyson, alleviated my concerns immediately, by letting me know that he would take care of the issue, would go to his manager, to resolve the issue and he would get back to me by the next morning. True to his world, he gave me a call the next morning and told me to take the Jeep to a mechanic and the dealership would send a check for the repairs. I was so relieved that Pompano Honda stood behind a sale they did not have to and that Tyson, followed up after the sale and made sure, that I and my vehicle were taken care of in a stressful situation. I took the Jeep in the next day and had the radiator replaced, true to his word and Pompano Honda’s management, a check was issued, sent out, paid in full! Thank you Tyson, and Pompano Honda for standing behind an issue with a sale you were not obliged to stand behind, resolving the issue quickly, fairly and completely. Truly, if you need to go to a dealership and salesperson, who will supply you a great car, at a fair price and if there is an issue, will stand behind the sale, if there is an issue, go to see Tyson at Pompano Honda, you will happy and satisfied that you did!

I’ve bought over 20 cars in my life. I know how dealerships work. I know the feeling of walking in excited and walking out wondering if you just got played. That did not happen at Pompano Honda. This was hands down the best car buying experience I’ve ever had. And I don’t say that lightly. From the second I walked in, something felt different. The energy was different. The staff actually looked happy to be there. The energy was magnetic no a fake I’m gonna get a sale happy. Just genuinely good amazing Aura. Even on a busy night, everyone was like a team. There were moments I seen every employee doing my golden rule which is make sure everyone is being attended to that walks in the door with extreme respect. and welcoming attitude. My super superstar of the whole experience was Jose Arias Jose is not even a salesperson. He’s the Director of Sales. And instead of brushing me off immediately to someone help me sell a car, he took the time to talk to me himself. He answered my questions. He made me feel comfortable. He didn’t rush me. In about ten minutes, he understood exactly what I wanted, what color, what features, what worked for my family. He saved me so much time it’s not even funny. And throughout the whole process, he kept checking in to make sure everything was going perfectly. Now let me explain why this place is different. The part I hate most about buying a car is when they ask, How much do you want to pay? If a car is worth one number and you say a higher one, suddenly that’s what you’re paying. I’ve seen it happen too many times. That didn’t happen here. They gave me their best price. Straight up. No pressure. Most importantly No “this deal is only good for today.” No weird back and forth games. Just transparency. Such as take your time but I can’t promise someone might not buy it so you may have to wait for the same spec. And then there’s something I have never seen before. A seven day exchange policy. Think about that. Most dealerships, once you drive off the lot, that’s it. You’re stuck. They call it buyer’s remorse for a reason. But these guys are so confident in how they match you with the right car that they actually give you seven days. That gave me so much peace of mind. For the first time in my life, I didn’t shop around. I didn’t call three other Honda stores. I didn’t negotiate. I accepted the first offer. Even if I paid a little more, I didn’t care. The experience and the value were worth it. Then came finance. Usually this is the part where you feel attacked with add ons. Not here. They walked me through everything logically. Tire protection. Have you ever damaged a rim? How much did it cost last time? Does this make sense for you? Leather protection. I have a golden retriever and a German shepherd. Enough said. Paint protection. Avoid unexpected costs. It wasn’t pressure. It was a conversation. They helped me think long term. Yes, my payment went up from what I originally expected. But what also went up was my peace of mind. And after recently getting hit with a huge unexpected plumbing bill at my house, I’ve learned that avoiding surprise expenses is priceless. And here’s what really impressed me. They followed up after the sale. Not just the sales rep. Jose called me too. When does that ever happen? I drove an hour and fifteen minutes to get there. I would do it again without thinking twice. I started my driving life in a 1995 Honda Civic that took me from high school through college. I’ve been loyal to Honda ever since because of reliability and value. But now I’m loyal to this dealership. I’m a busy guy. Five kids. A wife. Two businesses. Taking this time to write this wasn’t easy. But they earned it. If you go there, ask for Jose. He’ll point you in the right direction and make the whole process smooth. Ten out of ten. Best experience I’ve ever had buying a car.

reason why hendrick motors sold it mistakes in finance dept affected my rating twice at least