Reviews
Yesterday I visited Rosenthal Jaguar and spoke to Service...
Yesterday I visited Rosenthal Jaguar and spoke to Service Manager Michael Mancinho about my car stalling and dying on the street. He was extremely helpful explaining what the problem my be. Multi-point inspection was performed and the problem solved. I was impressed with the professional and in depth knowledge of the Service Manager Michael Mancinho.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking th time to share your experience with us! We appreciate the 5-star review and we hope to see you again. Best, Rosenthal Jaguar Land Rover
I had a wonderful time working with CC! Very thorough...
I had a wonderful time working with CC! Very thorough instructions and he really made sure I’m good to go! He work with my husband to made my wonderful surprise birthday present. I cried for 3 days 😂
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your vehicle! Thank you for sharing your experience with us! Best, Rosenthal Jaguar Land Rover
The service team at Rosenthal Jaguar Tysons is top-notch,...
The service team at Rosenthal Jaguar Tysons is top-notch, polite, responsive, and patient in explaining common sense solutions to some of the challenges of having a really nice, stylish, yet older Jaguar. True partners in keeping the vehicle in its best condition so I can continue to enjoy it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natalie, Thank you for the kind words and 5-star review! We hope to see you again. Best, Rosenthal Jaguar Land Rover
Andy was very helpful for my purchase of a new Range...
Andy was very helpful for my purchase of a new Range Sport V8. The entire process was very efficient and smooth. Henry in financing was also a pleasure to work with. I highly recommend both of them due to their excellent service and attention.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your Range Rover Sport V8! We appreciate you taking the time to leave us this 5-star review along with your kind words. Best, Rosenthal Jaguar Land Rover
Michael Mancinho has great customer service. He made the...
Michael Mancinho has great customer service. He made the service process stress free and easy. He set the right expectations on timing of service and had impeccable communication and inter personable skills. We got it all done in one hour!! I will definitely come back at this location for future service work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! We truly ap[reciate it and we look forward to seeing you again. Best, Rosenthal Jaguar Land Rover
I have worked with Joe Simoules, the most competent,...
I have worked with Joe Simoules, the most competent, professional and friendly Service Manager I have ever encountered! I have followed Joe from other dealerships and have never been disappointed with his prompt advice, ease of scheduling and fabulous door to door delivery with my vehicles. The entire service was completed, car was beautifully detailed and delivered on the day and time promised! Gold Medal for Joe Simoules and his entire team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! We truly appreciate you sharing your experience with us and we hope to see you again. Best, Rosenthal Jaguar Land Rover
ANDY is the best! He was very caring and patient. Fully...
ANDY is the best! He was very caring and patient. Fully explained all aspects of the vehicle I purchased. I would recommend everyone ask for him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your vehicle! Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
I had a wonderful experience purchasing a used vehicle....
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Hammad Arshad was great. He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review along with your kind words! Best, Rosenthal Jaguar Land Rover
The entire Rosenthal Service advisor team continue...
The entire Rosenthal Service advisor team continue provide extrodianary service for all my vehicles. If you reside within the DMV this team of advisors/technicians will ensure that your vehicle is serviced consistent with industy standards. During my most recent service visit - Ana Bejarano accepted my vehicle, arranged and provided alternative transportation, and promptly notified me when service had been completed. Upon collection of my vehicle she specifically made note that my vehicle was serviced by one of the highest rated technicians at the facility (Gregario Hernandez). Thank you Rosenthal Service Team for your attention to detail. 5+
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! We appreciate you taking the time to share your experience with us and we hope to see you again. Best, Rosenthal Jaguar Land Rover
Im a new Jaguar owner.. My first service appt was March...
Im a new Jaguar owner.. My first service appt was March 1st. Mike Mancinho was excellent! He's a asset to the service department. He answered all my questions and is very knowledgeable about my vehicle. The service was done in a timely manner. I highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congrats on your Jaguar! Thank you for sharing your experience with us. We truly appreciate your kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
